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Customer Service Food

Seguin, Texas, 78155, United States
November 29, 2017

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*** **** *** ******, ******, TX 78155

Tel. 830-***-****

Summary of Qualifications

Motivated business professional with a three-year career in small business ownership. An outstanding Unites States Marine Corps Veteran with ten years of superior performance in academic, tactical and technical capabilities.

Specialized Experience

Meets the stated requirements for work experience.

Core Competencies

Proficient in Microsoft Office

Editing and Proofreading

Computer Novice

Effective Communicator

Productive Planner

Ability to Learn Rapidly

Excellent Judgement

Strong Work Ethic

Attention to Detail

Time Management Skills

Vendor Relations

Inventory Management


Customer Relations

Policy and Procedures

Work History

SMALL BUSINESS OWNER March 2011 – May 2014

Off the Hook Boutique Hours Per Week: 40+

Seguin, TX

Registered Business Member with Seguin Chamber of Commerce, 2011-2014

Participated in “Buy Local” Campaign, 2012-2014

Registered Participant in the Small Business Saturday Campaign, 2012-2014

Carried out plans for promoting, production, sales, and budgeting for the boutique.

Planned and implemented marketing strategies.

Provided quality customer service

Maintained business bank accounts, payment processing, accounts payable, accounts receivable, and taxes.

Complied with federal and state business licensing laws.

Ensured availability of merchandise and services by approving contracts and maintaining inventories.

Maintained the stability and reputation of the boutique by complying with legal requirements.

Maintained outstanding store condition and visual merchandising standards.

Andrea Dannelley Page Two

SPLASHTOWN SAN ANTONIO May 2010 – August 2011

Entertainment Supervisor Hours Per Week:40+ San Antonio, Texas

Multi-client interaction throughout entire shift

Birthday party programming, scheduling, and billing

Maintained positive attitude and excellent customer service in a fast-paced and high-volume

Continually handled both small and large amounts of cash, kept account of all transactions daily, and reported at the end of the night

Maintained contact with kitchen staff, management, serving staff, and customers to ensure that event details were handled properly and customers were satisfied

Hired and trained future employees

Performed clerical duties, inventory and employee schedules

UNITED STATES MARINE CORPS November 1996 – November 2005

Food Service Specialist: MOS 3381 Hours Per Week: 40+

Cherry Point, North Carolina

Established Food Service Office Operating Procedures

Prepared Operations and Maintenance budget

Prepared budgets in support of field service and dining facility service

Performed Quality of Assurance on contracts

Implemented nutrition awareness programs

Managed purchasing orders

Evaluated food service activity

Conducted inspections of food service facilities

Maintained a daily inventory

Forecasted food service requirements

UNITED STATES MARINE CORPS November 1995 – November 1996

Legal Services Specialist: MOS 4421 Hours Per Week: 40+

Beaufort, South Carolina

Performed legal operational, managerial, clerical and administrative duties.

Completed legal research on statutes, decisions, legal articles and codes.

Prepared general correspondence.

Assisted in completion of legal forms, reports, wills, powers of attorney, and other documents dealing with legal matters.

Produced legal documents, including contracts and real estate closing statements.

Proofread completed work for typographic accuracy.

Maintained office correspondence files, directives and publications.

Contacted witnesses to testify under oath at court hearings.

Obtained signatures from attorneys for legal documents.

Military Awards / Commendations

Navy/Marine Corps Achievement Medal

Marine Corps Good Conduct Medal (Total = 3)

National Defense Service Medal (Total = 2)


Master of Science: Environmental Policies, Kaplan University, Davenport, Iowa, Current

Bachelor of Science: Legal Studies, Kaplan University, Davenport, Iowa, 2016

Associate of Applied Science: Paralegal, Kaplan University, Davenport, Iowa, 2015

Andrea Dannelley Page Three

Additional Work Related Experience and Volunteer Service

New Life Fellowship kitchen ministry, 2010-current

New Life Fellowship greeters ministry, 2010-current

New Life Fellowship feed the community outreach, 2014-current

New Life Fellowship Salvation Army Christmas bell ringer, 2010-current

Patlan Elementary: Read books to students, assist with school carnival; provide bake goods; eat lunch with the students; support teachers with assignment preparation and participate in reoccurring Friday popsicle and snack program. 2011-current

Seguin Youth Pregnancy Prevention counselor: 2012-current

South Texas Pregnancy Care Center: Volunteer Church Liaison: Responsibilities included fund raising, hostess for annual pregnancy dinner and coordinated annual center walkathon. 2013-2015

Habitat for Humanity, 1998-2005

Marine Corps Toys for Tots, collector and distributor, 2000-2005

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