Project Manager Management
Resume:
Uma Mendiratta
IT Project Manager
PMP & ITSM Certified, result oriented and highly motivated individual having 21+ years of extensive IT experience in end to end planning & implementation in Global Delivery model.
Having experience across a broad spectrum of assignments and executing complete life cycle of projects for diversify clientele, e.g., Banking, Telecom, Manufacturing, Airline, and Healthcare. Worked in multi vendor environment located locally & remotely and understand the diversity and cultural challenges and act as a bridge between diverse cultures.
Over 12 years of project management experience in delivering E2E Development, E2E Testing including manual & automation and Digital transformation projects using waterfall & agile methodologies, assurance consulting and SOA implementation using latest middleware technologies. Project Specific Experience
Jul- 2012 Program Manager Tata Consultancy Services, India until now SOA implementation at Enterprise Level for Lloyds Bank-UK Responsibilities
• Trained 5 Project Managers for Agile based SOA projects
• Strategic planning and prepared quarterly resource demand
• Managed Project Dependencies and Identify & Mitigate Risks
• Managed E2E Implementation & Incident/Production Support
• Enforced processes and lesson learnt are captured and applied
• Defined and Implemented the frameworks for Metrics Analysis in terms of effort, schedule variations, SLA Compliance Achievements
• Evangelist for the new commercial model (away from T&M and FP)
• Increased Team from 30 to 150+
• Led Efficiency Enablers and Productivity Initiatives at Program Level
• Key for the success of TBT (Transaction Banking Transformation) Mar-2011 Test/Project Manager Tata Consultancy Services, India to Jun-2012 Pre Sales Web Portal Development for SingTel - Singapore Responsibilities
• I was located at Singapore and led team of developers, business analyst and testers to design and implement the portal
• Appraised, Mentored and motivated team of 30+ located at India
& Singapore
• Enforced processes& lesson learnt are captured and applied
• Prepared and presented weekly dashboard to customer
• Negotiated Change Requests & Contract Amendments with Customer
Achievements
• Took over additional responsibilities of Project Manager
• Built Trust with customer and brought back project on track
• Successfully received all payments which were overdue I joined PERSONAL INFO
Address
225, Fluor Daniel Drive
Sugar Land, Tx 77749
Phone
************@*****.***
www.linkedin.com/in/uma-
mendiratta
Work Authorization
US Permanent Resident
Certifications
• PMP- 1392914
• ITSM-
GR750310276UM
• CSQA (Ex)
Education
Bachelor of Engineering in
Computer Science &
Engineering from
C.R. State College of
Engineering (1991-95)
Domain Experience
• Banking
• Manufacturing(ERP)
• Supply Chain Mgmt
• Aviation
• Telecom/Network
• Healthcare
• HR
• Assurance
Type of Projects Handled
• Fixed Price
• Time & Material
• Pseudo Fix Price
• Commodity Model
Uma Mendiratta
IT Project Manager
Apr- 2010 Quality/Test Manager Tata Consultancy Services, India to Mar-2011 Consultancy for Singapore Airline (SIA) for Altea implementation Responsibilities
• I was located at Singapore and trained SIA users on Test Management tools, test plan & strategy
• Liaison with SIA & Amadeus(vendor for Altea) for QA & Test Strategy
• Prepared & presented weekly testing dashboard to SIA management Achievements
• Set up and customized the Test Management Tool for SIA
• Automated testing dashboard using advance MS Excel features Oct-2006 Test/Project Manager Tata Consultancy Services, India to Mar-2010 E2E Test management of 21 CN Network (Layer 1 to 7, SAN/NAS, Load Balancer, MPLS, VLAN, Network devices) for British Telecom-UK Responsibilities
• Set up & got trained team of 100+ in network integration testing
• Work closely with vendors,business & technical teams to understand business needs
• Liaison with Customer to understand upcoming resource demand
• Prepared & presented KPIs report to Customer
• Ensured Quality, Cost & Schedule are in control
• Handled External Audit successfully without any Non Compliance Achievements
• Conducted massive recruitment drive to set up the team
• Productivity improvement of 10% year on year
Dec -2005 Scrum Master Tata Consultancy Services, India to Oct-2006 Maintenance & Enhancement of Geoprobe Product for Tektronics- US Responsibilities
• Monitoring backlog, burn down chart and holding daily standup
• Release & sprint planning with customer
• Conducting Retrospective meeting at the end of eac sprint Achievements
• Able to execute the first scrum based agile project successfully Jan-2005 Test Manager Tata Consultancy Services, India to Dec-2005 Manual & Automation Testing of Networking Devices for NetD – US Responsibilities
• Execute the QA & Test Strategy
• Work closely with business team for test plan & test cases
• Review Test scripts & results
Achievements
• Saved 10% recurring testing cost by creating the regression suite Software Skills
Software
C, C++, C#, Java,.Net,
SQL, PL/SQL, SQR, Oracle,
FoxPro, Ingres,
Developer-2000, Designer-
2000, TCL/TK scripting, Unix
scripting
Tools
Microsoft Tools
• Excel
• Access
• Presentation
• Project
• SharePoint
• Team Foundation Server
IBM Tools
• BizTalk
• IFW
• Message Broker
• Data Power
• RTC
• Clear case
• Watson
• Tivoli
Testing Tools
Network Tester/Infra
• JDSU
• IXIA
• Abacus
• VmWare/Linux
• Cisco
GUI Automation Tools
• QTP
• Selenium
Test Management Tools
• HP Quality Centre
• HP Test Director
• Smart Test Manager
• Jira
• BugZilla
Uma Mendiratta
IT Project Manager
Mar-2004 Module Lead Tata Consultancy Services, India to Dec-2004 Customer Solution Development of Network protocols for LVL7 - US Responsibilities
• Solved & troubleshoot technical issues for team
• Led the team of 10 and later team of 30
• Encouraged and motivated team to follow processes Achievements
• Setup the team, infrastructure and met the first critical delivery timeline in spite of all odds and led the team by example
• I was pulled to another module to streamline the deliveries and demonstrated the leadership skills and brought it on track Dec-2000 Test Lead Tata Consultancy Services, India to Feb-2004 Regression Testing of Modular Voice Processor for Glenayre – US Network Protocol Testing for Dynarc - Sweden
Responsibilities
• Execute the QA & Test Strategy
• Understand the testing requirement from customer
• Train, Mentor & Appraise team of 10
Achievements
• Innovated the unique fixed price model for Glenayre
• Expedited testing and acceptance by visiting Dynarc at Sweden Feb-2000 Tech Lead/Business Analyst Escorts Limited, India to Dec-2000 Developed Hospital Management System (HMS) for Escorts Hospital Responsibilities
• Understood the current HMS system and business requirement
• Designed the Database & User Interface system
• Technically guided the team of 10
• Creation of User Manual
Achievements
• Designed & Developed the HMS with new features while supporting the existing system
Dec-1995 Developer, Business Analyst Escorts Limited, India to Jan-2000 Payroll, Asset/Supply Chain Management, PF & Leave accounting system for Escorts
Responsibilities
• Supported existing Payroll system in Cobol & FoxPro
• Analyzed the business Requirement
• Designed & Developed new Payroll, PF and Leave accounting(LA) systems using Oracle, Dev 2000
• Interfaced asset/supply chain management system with ERP-Avalon Achievements
• Developed the most critical Bonus module in Payroll system which went live without any defects
• Owned complete development & implementation of PF & LA system Management Skills
Project Management
Project Scoping
Risk management
Change Management
Quality Management
Scrum Master
Resource Management
Configuration Management
Incident Management
Customer Relationship
Management
Project Cost & Budget
Estimation & Contract
Process Specialist
Internal/External Audits
Test Management
Proficiency in Test
Management
Proficiency in QA Processes
Proficiency in QA Tools
External Quality Audits
QA/Rollout Support
Integration Testing
Generic Skills
Team Professional
Development
Quick Learner
Appraisal for Team
Excellent Negotiation Skills
Excellent Communication
Excellent Leadership
Excellent Analytical
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