Uma Mendiratta

IT Project Manager

PMP & ITSM Certified, result oriented and highly motivated individual having 21+ years of extensive IT experience in end to end planning & implementation in Global Delivery model.

Having experience across a broad spectrum of assignments and executing complete life cycle of projects for diversify clientele, e.g., Banking, Telecom, Manufacturing, Airline, and Healthcare. Worked in multi vendor environment located locally & remotely and understand the diversity and cultural challenges and act as a bridge between diverse cultures.

Over 12 years of project management experience in delivering E2E Development, E2E Testing including manual & automation and Digital transformation projects using waterfall & agile methodologies, assurance consulting and SOA implementation using latest middleware technologies. Project Specific Experience

Jul- 2012 Program Manager Tata Consultancy Services, India until now SOA implementation at Enterprise Level for Lloyds Bank-UK Responsibilities

• Trained 5 Project Managers for Agile based SOA projects

• Strategic planning and prepared quarterly resource demand

• Managed Project Dependencies and Identify & Mitigate Risks

• Managed E2E Implementation & Incident/Production Support

• Enforced processes and lesson learnt are captured and applied

• Defined and Implemented the frameworks for Metrics Analysis in terms of effort, schedule variations, SLA Compliance Achievements

• Evangelist for the new commercial model (away from T&M and FP)

• Increased Team from 30 to 150+

• Led Efficiency Enablers and Productivity Initiatives at Program Level

• Key for the success of TBT (Transaction Banking Transformation) Mar-2011 Test/Project Manager Tata Consultancy Services, India to Jun-2012 Pre Sales Web Portal Development for SingTel - Singapore Responsibilities

• I was located at Singapore and led team of developers, business analyst and testers to design and implement the portal

• Appraised, Mentored and motivated team of 30+ located at India

& Singapore

• Enforced processes& lesson learnt are captured and applied

• Prepared and presented weekly dashboard to customer

• Negotiated Change Requests & Contract Amendments with Customer

Achievements

• Took over additional responsibilities of Project Manager

• Built Trust with customer and brought back project on track

• Successfully received all payments which were overdue I joined PERSONAL INFO

Address

225, Fluor Daniel Drive

Sugar Land, Tx 77749

Phone

504-***-****

E-mail

ac3j9f@r.postjobfree.com

LinkedIn

www.linkedin.com/in/uma-

mendiratta

Work Authorization

US Permanent Resident

Certifications

• PMP- 1392914

• ITSM-

GR750310276UM

• CSQA (Ex)

Education

Bachelor of Engineering in

Computer Science &

Engineering from

C.R. State College of

Engineering (1991-95)

Domain Experience

• Banking

• Manufacturing(ERP)

• Supply Chain Mgmt

• Aviation

• Telecom/Network

• Healthcare

• HR

• Assurance

Type of Projects Handled

• Fixed Price

• Time & Material

• Pseudo Fix Price

• Commodity Model

Uma Mendiratta

IT Project Manager

Apr- 2010 Quality/Test Manager Tata Consultancy Services, India to Mar-2011 Consultancy for Singapore Airline (SIA) for Altea implementation Responsibilities

• I was located at Singapore and trained SIA users on Test Management tools, test plan & strategy

• Liaison with SIA & Amadeus(vendor for Altea) for QA & Test Strategy

• Prepared & presented weekly testing dashboard to SIA management Achievements

• Set up and customized the Test Management Tool for SIA

• Automated testing dashboard using advance MS Excel features Oct-2006 Test/Project Manager Tata Consultancy Services, India to Mar-2010 E2E Test management of 21 CN Network (Layer 1 to 7, SAN/NAS, Load Balancer, MPLS, VLAN, Network devices) for British Telecom-UK Responsibilities

• Set up & got trained team of 100+ in network integration testing

• Work closely with vendors,business & technical teams to understand business needs

• Liaison with Customer to understand upcoming resource demand

• Prepared & presented KPIs report to Customer

• Ensured Quality, Cost & Schedule are in control

• Handled External Audit successfully without any Non Compliance Achievements

• Conducted massive recruitment drive to set up the team

• Productivity improvement of 10% year on year

Dec -2005 Scrum Master Tata Consultancy Services, India to Oct-2006 Maintenance & Enhancement of Geoprobe Product for Tektronics- US Responsibilities

• Monitoring backlog, burn down chart and holding daily standup

• Release & sprint planning with customer

• Conducting Retrospective meeting at the end of eac sprint Achievements

• Able to execute the first scrum based agile project successfully Jan-2005 Test Manager Tata Consultancy Services, India to Dec-2005 Manual & Automation Testing of Networking Devices for NetD – US Responsibilities

• Execute the QA & Test Strategy

• Work closely with business team for test plan & test cases

• Review Test scripts & results

Achievements

• Saved 10% recurring testing cost by creating the regression suite Software Skills

Software

C, C++, C#, Java,.Net,

SQL, PL/SQL, SQR, Oracle,

FoxPro, Ingres,

Developer-2000, Designer-

2000, TCL/TK scripting, Unix

scripting

Tools

Microsoft Tools

• Excel

• Access

• Presentation

• Project

• SharePoint

• Team Foundation Server

IBM Tools

• BizTalk

• IFW

• Message Broker

• Data Power

• RTC

• Clear case

• Watson

• Tivoli

Testing Tools

Network Tester/Infra

• JDSU

• IXIA

• Abacus

• VmWare/Linux

• Cisco

GUI Automation Tools

• QTP

• Selenium

Test Management Tools

• HP Quality Centre

• HP Test Director

• Smart Test Manager

• Jira

• BugZilla

Uma Mendiratta

IT Project Manager

Mar-2004 Module Lead Tata Consultancy Services, India to Dec-2004 Customer Solution Development of Network protocols for LVL7 - US Responsibilities

• Solved & troubleshoot technical issues for team

• Led the team of 10 and later team of 30

• Encouraged and motivated team to follow processes Achievements

• Setup the team, infrastructure and met the first critical delivery timeline in spite of all odds and led the team by example

• I was pulled to another module to streamline the deliveries and demonstrated the leadership skills and brought it on track Dec-2000 Test Lead Tata Consultancy Services, India to Feb-2004 Regression Testing of Modular Voice Processor for Glenayre – US Network Protocol Testing for Dynarc - Sweden

Responsibilities

• Execute the QA & Test Strategy

• Understand the testing requirement from customer

• Train, Mentor & Appraise team of 10

Achievements

• Innovated the unique fixed price model for Glenayre

• Expedited testing and acceptance by visiting Dynarc at Sweden Feb-2000 Tech Lead/Business Analyst Escorts Limited, India to Dec-2000 Developed Hospital Management System (HMS) for Escorts Hospital Responsibilities

• Understood the current HMS system and business requirement

• Designed the Database & User Interface system

• Technically guided the team of 10

• Creation of User Manual

Achievements

• Designed & Developed the HMS with new features while supporting the existing system

Dec-1995 Developer, Business Analyst Escorts Limited, India to Jan-2000 Payroll, Asset/Supply Chain Management, PF & Leave accounting system for Escorts

Responsibilities

• Supported existing Payroll system in Cobol & FoxPro

• Analyzed the business Requirement

• Designed & Developed new Payroll, PF and Leave accounting(LA) systems using Oracle, Dev 2000

• Interfaced asset/supply chain management system with ERP-Avalon Achievements

• Developed the most critical Bonus module in Payroll system which went live without any defects

• Owned complete development & implementation of PF & LA system Management Skills

Project Management

Project Scoping

Risk management

Change Management

Quality Management

Scrum Master

Resource Management

Configuration Management

Incident Management

Customer Relationship

Management

Project Cost & Budget

Estimation & Contract

Process Specialist

Internal/External Audits

Test Management

Proficiency in Test

Management

Proficiency in QA Processes

Proficiency in QA Tools

External Quality Audits

QA/Rollout Support

Integration Testing

Generic Skills

Team Professional

Development

Quick Learner

Appraisal for Team

Excellent Negotiation Skills

Excellent Communication

Excellent Leadership

Excellent Analytical

Contact this candidate