Customer Service Representative or front desk entry level

MALORIE R. TELFORT

***** ***** **** *** #*** Opa Locka, FL 33054

Phone: 786-***-****

**************@*****.***

Position Applying To

Seeking a clerical, medical secretaries, patient quality care duties position with an organization where I can utilize my education degree, abilities, skills.. or any kind of job duty

Ability Summary

Bilingual- English/Haitian Creole

Security experience working with metal detectors

Great customer service

Computer literate/Good typing speed

Employment History

Patient Quality Care volunteering

05/2015 - 10/2015

Jackson Memorial Hospital

1611 NW 12th Ave, Miami, FL

Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.

Interview patients or their representatives to identify problems relating to care.

Maintain knowledge of community services and resources available to patients.

Refer patients to appropriate health care services or resources.

Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.

Security Screening, Customer Service Representative

08/2012 - 01/2013

Elite Services Company

Miami Gardens, FL

I was a event staff, i had the responsibility of being a meter detector representative basically I scan customers making sure there is no weapons or objects on them before entering.

The football stadium for other customers protection . I greet customers making sure they was satisfied with customer appreciation . And if there was any problem I solve the issue.

Education and Training

Completion Date

Issuing Institution

Location

Qualification

Course of Study

01/2015

University of Phoenix

Phoenix, AZ

Bachelor's Degree

Health Administration

06/2011

University of Phoenix

Phoenix, AZ

Associate's Degree

Elementary Education

Additional Information

Available to start work immediately.

References Available on Request

Contact this candidate