Human Resources Employee Relations

LETICIA VALERIO DA SILVA

**** *** ***** **, *******, Ontario, M2J 3B4

Cell: 647-***-**** – email: ********.*******@*****.***

LinkedIn: https://www.linkedin.com/in/leticia-valerio-da-silva-61818416

Objective

To obtain an HR Administrator/Assistant position in order to use my skills

and experience in a Canadian company.

SUMMARY OF SKILLS AND QUALIFICATIONS

5+ years of experience in Human Resources and Payroll

Outstanding ability to work both independently and in a team

Proficient in Microsoft Word, Power Point, Excel, ERP

Part of the project team selected to implement Workday software.

EMPLOYMENT HISTORY

Waiter 2016-Present

Penguin Event Staff

- Serving meals and drinks handle all customer needs in the large events

- Refilling drinks as needed and responded to guest request

- Attending to the tables and guarantee compliance to cleanliness standards

- Monitored guest area and responded to requests or cleaning needs promptly

- Setups for meetings, conventions, and larger events

Human Resources Analyst 2013-2015

Smith & Nephew, Sao Paulo, Brazil

- Recruiting and providing orientation to new employees, implementing staff benefits and conducting internal communications.

- Managing employee relations, policies and practices, workforce planning and payroll.

- Providing support for internal and external consultants and auditors.

- Health & Safety Committee and monthly meetings

- Customer Services duties

Human Resources Analyst 2010-2013

Pro Cirurgia Especializada, Sao Paulo, Brazil

- Establishing and maintaining employee/payroll records, maintaining time and attendance records.

- Entering new hires into the payroll system, posting changes in pay and tax status, gathering payroll data for inclusion in financial statements.

Payroll Analyst 2008-2010

Synthesis Outsourcing, Sao Paulo, Brazil

- Preparing accounting transactions and documents, documenting and updating procedures, and preparing special reports for senior management.

- Providing support for new hires.

- Responsible for Time and Attendance, review and follow up with managers.

- Answers all employee payroll inquiries ensuring optimal employee relations.

- General filing and daily administration as needed.

Bank Advisor 2006-2007

Caixa Economica Federal, Sao Paulo, Brazil

- Maintaining client bases, keeping current client plans up-to-date /and recruiting new clients on an ongoing basis.

- Explaining and documenting for clients the types of services that are to be provided, and the responsibilities to be taken by the personal financial advisor.

- Guiding clients in the gathering of information such as bank account records, income tax returns, life and disability insurance records and pension plan information.

EDUCATION

Diploma in Business Management 2016-2018

Greystone College, Toronto, Ontario

Bachelor of Accounting 2006-2012

Universidade Metodista de Sao Paulo, Sao Paulo, Brazil

LANGUAGES

Portuguese: Native

English: Fluent listening, speaking, reading and writing

Spanish: Intermediate listening, speaking, reading and writing

REFERENCES

Available Upon Request

Contact this candidate