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Office Manager, Administration

Johnstown, Pennsylvania, United States
December 01, 2017

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Professional Summary


Work History


*** ******* ***, *********, ** 15905 (H) 814-***-**** (C) 724-***-**** Experienced Office and Sales Manager with a strength in managing multiple projects simultaneously, offering excellent communication and computer skills. Meets deadlines and has a solid background in event planning. Employee training and development

Schedule management


QuickBooks expert

Accurate and detailed

Event planning

Strong interpersonal skills


Excellent communication skills

Results-oriented and Self Directed

Inventory Management

Negotiation Skills

Needs Assessment

Event Management

50 WPM typing speed

Professional Phone Etiquette

Appointment Setting

Payroll and Invoice Processing

Conference Planning

Administrative Support

Excellent time management skills

Microsoft Outlook, Word and Excel

Account Manager 12/2014 to Current

Boss Holdings – Johnstown, PA

Established a Quick Books accounting system to reflect accurate financial records. Developed professional relationships with reliable vendors for restaurant. Processed accounts receivable and accounts payable for restaurant and 5 rental properties. Supported Owners through personal document management, calendar organization and scheduling. Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes. Communicated with landlord regarding building and tenant issues. Scheduled contractors for maintenance issues.

Maintained original leases and renewals.

Compiled and analyzed sales and marketing reports. Frequently used word processing and spreadsheets.

National Event Coordinator 05/2009 to 11/2014

Combined Insurance – Johnstown, PA

Planned and executed events and incentive programs Conduct site visits to location of program.

Negotiated contracts with chosen hotels to fit within our budget needs. Put together logistics for the hotel, including set up required, av needs, and select menus. Review event orders and sign once they are complete Organizes travel arrangements for attendees, including booking flights and sleeping rooms.

Communication with attendees and staff Assist in the setup of the meeting. Review billing and process invoices

Developed expense plans and proposed budgets

Assisted in creating incentive programs resulting in increased sales. Education

Regional Sales Assistant 01/2007 to 05/2009

Combined Insurance – Johnstown, PA

Served as the Regions Administrative coordinator.

Generated weekly sales results and commissions paid Served as gatekeeper for two Regional Managers, providing daily executive administrative support. Answered phones, drafted and responded to emails, scheduled meetings, managed the calendar and arranged travel Responsible for creating regional budget; including billing and expense plans Attended end of week sales check-in meetings.

Communicate results of sales team to the Regional Manager. Distributing work assignments monthly to sales team. Provide general office/clerical assistance to the Divisional Managers in support of business communications. Sales Manager 07/1998 to 07/2006

JCPenney – Pittsburgh, PA

Interviewed job candidates and made staffing decisions. Managed staff of 40 sales associates and 3 team leaders. Executed schedules for 40+ people on a weekly basis. Assigned employees to specific duties to best meet the needs of the store. Instructed staff on appropriately handling difficult and complicated sales. Examined merchandise to verify that it was correctly displayed. Led daily store meetings for all employees.

Reported to the district manager regarding all store and staff issues. Trained and developed new associates on POS system and key sales tactics. Increased sales volume by 5 % in less than 1 year. Conducted store inventories once per year.

Generated repeat business through exceptional customer service. Bachelor of Science: Sociology, Business 2001

La Roche College - Pittsburgh, PA

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