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Sales Manager

Buffalo, New York, United States
November 29, 2017

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Operations and Sales executive successfully attained company recognized results as a creative strategist and visionary manager. Proven capabilities in leading from strategic financial objectives to executable continue improvement actions plans, with urgency and effectiveness. Sound fiscal and operational management style resulting in enhanced profitability, reduced costs, and optimized customer & employee satisfaction and shareholder value. Strong team-building, leadership, motivation, and communication skills coupled with insights into emerging opportunities, issues and challenges within today's business environment. Keen project management skills with proven expertise in the following areas:

Strategic Integration - Financial, Operating, Sales, Marketing, Human Resources

Balancing corporate discipline while maintaining an entrepreneurial culture

Creation of an open and candid work environment that accelerated team building

Executive Customer Relationship Management promoting top line revenue growth

Developer of organizational talent, including the promotion of high performing team members into key regional operations.


1/2017- 8/2017 Transitioned Chemstation Business to new owners


2013- 2016

President- Chemstation of New York and Ontario.

Opened facility in Buffalo, NY

Responsible for all permitting, licensing and start up

Purchasing of equipment and leases

Oversees all operations and marketing.


1977 - 2012

Vice President of Operations, Northeast Area (April 2006 –December 2012)

Directed all operational aspects of the Northeast Area. Six Business Units, One Hundred and Seventy branch locations, annual revenues of $650,000,000 and NBT of 85,000,000. Year over Year improvement of unprofitable branch locations by 15%. Consistent 10% year over year improvement in operating metrics, i.e., Technician productivity, breakdown reduction, Technician rework. Presidents Safety award winner in 2009.

Negotiated and coordinated the successful field integration of the following Acquisitions.

oLily Truck Leasing, Boston and New Jersey, January, 2008

oGordon Truck Leasing, Philadelphia, August, 2008

oEdart Truck Leasing, Hartford CT and New York locations February, 2009

Director of Operations, New York Lakes Business Unit (January 2006 – April 2006)

Manage all aspects of operations for twenty-one facilities with operations in the Central and Western New York area as well as markets in Northeastern Pennsylvania. Annual revenue goal of $73 Million and profit projection of $18 Million.

General Manager, Buffalo Customer Business Unit (1997 - 2005)

Successfully managed operations for seven locations with 140 employees that have led the company in customer satisfaction, sales, employee satisfaction and operating profit. Consistently exceeded sales and NBT plans since 1997.

Responsible for Sales, Operations, Profit Capital Allocation, and Customer Satisfaction.

- Full Service Lease and Rental to include financing, maintenance, licensing, taxes, fuel, safety, and resale.

- Finance leases structured to meet client's tax, balance sheet and residual risk objectives.

- Distribution solutions including design, routing and scheduling, equipment, drivers, and management necessary to

Meet the client's delivery and/or supply chain requirements.

Grew operating profit year over year since 1997, the Buffalo Business unit has ranked in the top 20 out of 80 business units across the United States.

Implemented innovative asset management process resulting in quick reactions to market developments.

Creatively restructured four of the most challenging Accounts to solidify the business. Created sales strategies and brought executive presence to win multi-million dollar new business opportunities.

Successful in preventing Teamsters organization attempt in the Rochester, NY location in 1997.

Responsible for all union negotiations of machinist union in two locations.

District Sales Manager, New York Lakes District (1994 -1996)

Grew annual sales 17% year over year in the Central and Western NY District, advancing it from last to # 2 in the Northeast Area. Designed and communicated acceptable deal parameters to sales force and reviewed all legitimate exceptions to facilitate securing the business.

Leveraged geographic proximity by organizing sales teams into natural market "Zones" sharing both assets and people.

Allowed for reduced overhead, improved vehicle utilization and more consistent marketing.

District Sales Manager, Buffalo, NY and North Western, PA District (1992 -1994)

Recommended and led the successful merge of the Buffalo and Erie sales and marketing teams.

Developed the Jamestown, NY market used local marketing to position as neighborhood supplier with national resources.

Accelerated the success of the blended team by augmenting lower housing and administrative expenses with a consistent sales, pricing, and operating strategy across the $17 million business unit.

Account Manager, Buffalo, NY (1984 -1991)

Responsible for the marketing of Full Service Lease, Contract Maintenance, and Finance Lease product lines in the Buffalo, NY market area.

Prepared and presented formal presentations to Senior Executives of major corporations as well as small business.

Exceeded new sales quota annually, consistently recognized quota buster in new sales.

District Rental Manager, Dealer Manager, Rental Account Sales/Trainee Buffalo, NY (1977 -1983)

Responsible for the staffing, marketing, and operation of the Rental Product line, including Commercial and Consumer operations.

Fleet planning, market and competitive analysis.

Developed slot rental system to increase revenue per unit during high demand periods.



Number One Area in Safety in the Company, 2009, President Safety Award winner

Number One CBU in Safety in the Company, President Safety Award (2004)

President Safety Award Winner by finishing in the Top Ten in the Country (2002 & 2004)

Customer Satisfaction

Number two in the Company overall with 92.4 % Customer Satisfaction Index (2004)

Highest Customer Satisfaction in Northeast area (1999,2000,2003, 2007, 2008)

Highest Maintenance Index 91 % (2008)


Consistent Top Individual Producer with many awards and achievements

Northeast Highest Net Sales

Northeast Highest Lease Sales

Sales Person of the Year for the Northeast Area Region in 1998, and 1990

Individual Sales Quota Buster (1984, 1985, 1986, 1987, 1988, 1989, 1990, 1991)



Bachelor of Science Business Management, State University of New York, 1977

Six Sigma Green Belt Certification, Villanova University, 2009

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