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Customer Service Management

Location:
South Africa
Posted:
November 29, 2017

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Resume:

CV

OF

Xolisa Mxokozeli

CURRICULUM VITAE OF

XOLISA MXOKOZELI

PERSONAL DETAILS

Full Name : Xolisa

Surname : Mxokozeli

Home Address : Zone 17 No 42, Langa, Cape Town, South Africa

Contact Number : 073-***-****

Alternative Number : 076-***-****

E-mail Address : ac3iun@r.postjobfree.com

Languages : English, Afrikaans (basics), Xhosa, Zulu

Date of Birth : 25.11.1991

Nationality : South African

Criminal record : None

Drivers licence : Code 10

EDUCATION

TERTIARY LEVEL

Institution : College of Cape Town

Course : N6 Certificate in Business Management

Period : 2014-2013

Subject : Management Communication

Entrepreneurship Business Management

Management Computer Practice

Sales Management

Public Management

Cost and Management

Introductory Accounting

SECONDARY LEVEL

School : Windermere High School

Grade : 12

Subjects : English

Afrikaans

Accounting

Business Studies

C.A.T

Life Orientation

Mathematics

Computer Skills : Microsoft Word

Microsoft Excel

Microsoft PowerPoint

PROFESSIONAL EXPERIENCE

Company : Lewis Furniture Store

Position : Follow up Clark

Duties : Sales and prospecting, Processing, ITC checks for credit applications

Conducting customer interviews for credit applications.

Courtesy calls, handling incoming calls

Processing customer payments and deposits

Petty cash allocations and drawings, cashing up,

Ordering stock, cancelling orders, stock taking and merchandise displays.

Filing documents, capturing data, credit follow ups

Duration: 1 year 5 months

Company: Direct Axis

Position: Loan Specialist

Duties: Customer service, data capture, sales

Duration: 6month (contract)

Company: Jet stores

Position: receptionist

Duties: filling, handling incoming calls, taking messages and ordering stationery

Duration: 3month (contract)

Company: Capita SA

Position: collection adviser

Duties: courtesy calls, collecting due account and admin

Duration: 7 months

Company: Think360

Position: Reception

Duties: operating switchboard, filing, lunch ordering, bookings for exams data capturing and greeting clients.

Duration: Current job

REFERENCES

Name : Mr R Petersen

Company : Direct axis

Contact : 079-*******

Name : Mrs J A Rossouw

Company : Lewis Furniture’s

Contact : 021*******

Name : Mrs A Mvalwana

Company : Jet

Contact : 074*******

Name : Miss S van den Ordel

Company : Think360

Contact : 021-*******



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