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Senior Program / Project Manager

Jersey City, New Jersey, United States
November 29, 2017

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Roiston Fernandez

Email: Linked In: roiston-fernandez

Mobile: +1 (551) *** **** Status: US Citizen


A Financial IT Industry professional with a keen interest in the “leading edge” of technology, who strives for perfection, with over 15 years of experience in leading and managing mission-critical, high-value, strategic IT programs and projects globally, with proficiency in managing client-facing roles. Proven experience in managing mission critical and multifaceted projects, including; Electronic Trading Systems, Banking Solutions, Convergent Billing Systems, Airline Operations, Integrated ERP Implementations, E~Commerce Applications, Mobile Applications, Turn-Key Enterprise Service Provider Networks / Infrastructure, Systems Integration, Data Migration, Managed Services, Data Center & Network Operation Center, Cloud Computing and Digital Transformation. This experience is reinforced with post-graduate management qualifications, as well as professional qualifications in project management, Information and Communication Technology. Professional Skills

(a) Program Delivery Management (b) Account Management (c) PM (Waterfall, Agile/Scrum)

(d) Client Relationship Management (e) Software Development (SDLC) (f) Strategy Formulation

(g) Business Process Formulation (h) Organisational Studies / Design (i) Business Requirement Specs.

(j) Data Center / Exchange Operations (k) Revenue Planning / Recognition (l) Pre-Sales Management

(m) Team Building / Empowerment (n) Presentation and Interpersonal (o) Communication Experience

London Stock Exchange Group (LSEG) / LSEG (USA) Inc., (2000 – till end 2017) Senior Program Manager / Account Director, Americas – LSEG (USA) Inc., (2013 – till end 2017) Delivery Manager / Program Director - Post Trade Systems LOB – LSEG (USA) Inc., (2011 – 2013) Senior Project Manager / Account Manager - for ICAP North America A/c (2009 – 2011) Senior Project Manager / Account Manager - for American Stock Exchange A/c (2007 – 2009) London Stock Exchange Group (LSEG) Technology Division is a leader in providing cutting edge IT solutions to the capital markets industry. LSEG has implemented its Exchange Trading Platforms (Equity, Fixed income and Derivatives), Surveillance, Smart Order Router (SOR), Ticker Plant, Order Management System, Depository and Post Trade Products in exchanges in Europe, North & South America, Africa, Middle East, Far East and Asia. Achievements

Senior Program Manager / Account Director, Americas:

Spearheaded the deliveries, successful launch of our low latency, high performance Exchange Trading Platform, Smart Order Router (SOR) and MILA markets gateway (Mexico, Chile, and Columbia) connectivity project at Peruvian Stock Exchange. This project doubled Peruvian Market’s order flow volumes within 6 months of trading with the new platform.

Transformed Argentina Stock Exchange legacy (Mainframe/ Cobol) trading platform with the delivery and deployment of our state of the art Exchange suite of products (Equities, Fixed Income and Derivatives), enabling them to better compete in the LatAm markets, grow their trading volumes and connect to western markets for new business opportunities.

Proven track record on Client Expectations Management in the Americas with the achievement of Quarterly Client Satisfaction Score (CST) well above the average for fourteen (14) consecutive quarters.

Executed all the planned client deliveries in the Americas timely, to achieve yearly revenue targets. Page 2 of 3

Project Delivery Manager / Program Director – Post Trade Systems:

Spearheaded the development, delivery and launch of our cutting edge technology real time Clearing and Settlement System (multi-market capable CCP) at Austrian Clearing House (OEKB Austria).

Managed Nairobi Stock Exchange Clearing & Settlement system technology (LSEG NewClear) upgrade.

Delivered the Mongolian Stock Exchange Central Depository (CDS), and Clearing & Settlement Systems. Senior Project Manager / Account Manager – ICAP North America

Managed the delivery and successful launch of our Fixed Income Trading System Technology Upgrade with multi-partition order matching at ICAP Electronic Brokering to enable their business growth.

Delivered new Business Requirements (system enhancements) for the ICAP Voice Brokering Platform.

Managed our ICAP Exchange Operations support and managed service teams, for both Electronic and Voice Trading platforms.

Senior Project Manager / Account Manager – American Stock Exchange (AMEX)

Part of the success story of American Stock Exchange (AMEX) Electronic Trading Platform implementation, launch and growing their order flow from 10 million to 70 million orders per day.

Managed the new Business requirements (post go live system changes), and our onsite Systems Operations/ Business support teams until the AMEX merger with New York Stock Exchange (NYSE). London Stock Exchange Group (LSEG) – Sri Lanka / Millennium IT – Sri Lanka

(Millennium IT formerly owned by Citi Group, HSBC UK and Fund Managers was accoutred by LSEG in 2009) Head of Project Management - (PMO) (2006 – 2007)

Senior Project Manager / Project Manager (2000 – 2005) LSEG Sri Lanka / Millennium IT (MIT) is a Value added re-seller / distributor for Sun Microsystems (USA), Cisco Systems Gold Partner (USA), Oracle Corporation (USA), IBM Business Partner, Microsoft Partner, Finacle Banking Solutions (Infosys) amongst many other prestigious Network Security products, in addition to Capital Markets, Finance and Telecom software development portfolio. LSEG Sri Lanka is actively engaged in implementing Capital Markets, Telecom billing, Banking Solutions, and building state of the art Turnkey Enterprise Service Provider Networks / Infrastructure, Data Center, Network Operation Center (NOC) solutions.

Lead the Project Management division / PMO of our large (over 1000 member) Development Center.

Active member of the company’s Project Management process improvement group.

Implemented the Finacle Core Banking project at Sampath Bank Sri Lanka (over 200 branches).

Managed the Colombo Stock Exchange technology upgrade and Mauritius Stock Exchange deliveries.

Managed the implementations of Sri Lanka Telecom Billing Mediation system (infrastructure and Billing Application porting), Broadband fiber data network / client services roll out, VoIP, MPLS Etc.

Implemented Sri Lankan Airlines ATM Data Network, Backup voice over ATM data network (if PABX fails) and the entire network infrastructure for the Air Line applications hosting / operations.

Handled Infrastructure / Software projects at Dialog Telecom, Suntel, Hatton National Bank, Ceylon Chamber of Commerce (CCC), Forbes and Walkers amongst other corporate clients. GULF COMPUTERS LLC - Dubai, U.A.E

Project Manager (2 Years)

Gulf Computers, an ISO 9001 certified Computer Consultancy Company in UAE with a branch network covering Europe, United States, and Middle East. Gulf Computers is a leading Turnkey Software / Infrastructure Service provider on multiple platforms, and a value added re-seller for SUN Microsystems, IBM Business Partner, Cisco Systems, ORACLE, EMC storage solutions, Hewlett Packard Enterprise Solutions and Network Management. My achievements include successful implementation of client projects at Emirates Airlines, Abu Dhabi Investments Authority (ADIA), Dubai National Bank, Schlumberger PLC (oil field services), Etisalat (UAE Telecom), Al-Futtaim group and National Bank of Abu Dhabi. Page 3 of 3

EDNA Group of Companies – Sri Lanka

Group Manager – Information Technology / Manager Data Processing (3 years 10 months) EDNA Group is one of the largest diversified multinational groups of companies in Sri Lanka comprising of more than 25 subsidiary companies with over 4,000 employees, actively involved in manufacturing and assembly, Trading, Imports, Exports, Pharmaceuticals, Engineering, Leisure, Transportation and Plantation Management. Transformed the existing information systems with state of the art cutting edge technology, replaced the in house developed sales, inventory and accounting system with fully integrated multi company ERP system. Re- engineered the in-house developed engineering, manufacturing, HR applications, connectivity and network infrastructure for overall efficiency and cost reduction of the Information Technology operations of the group. IBM Sri Lanka / IBM Business Partner (4 years)

Manager Systems Engineering Services

Manager Software and Turnkey Solutions

Senior Systems Analyst / System Analyst / Programmer I Worked at IBM Sri Lanka, and at IBM Business Partner / Authorized Application Specialist, for IBM mid-range systems. Being part of the large systems design, development and delivery team, my roles and responsibilities included; turnkey software deliveries, Engineering & Bureau services, ERP systems customisation, banking applications rollout, Supply Chain Management, Manufacturing solutions, Point of Sales (POS) systems, and Hotel Management systems amongst others.

Professional Qualifications

Master of Business Administration (MBA) – USA.

Higher Level Diploma Course in Computer Systems Design and Software Engineering (2 years full Time Training Program with a practical Systems Design and Development Project) – Sri Lanka.

Chartered IT Professional of British Computer Society (MBCS CITP).

Diploma in Business Administration and Marketing – Sri Lanka.

Project Management Training (PMI, PMI-ACP, Scrum Alliance Etc.)

PMI Program Mgmt. / Project Management Training (PMBOK 5th Edition) in New York -2017

SCRUMstudy CSM (Certified Scrum Master) Training (VMEdu SBOK) in New York – 2017.

Scrum Alliance - CSM (Certified Scrum Master) Training In New York - 2016

PMI – ACP (Agile Certified Practitioner) Training in New York – 2015

PRINCE2 Project Management Training in London – 2012

Project Management Training (Customized Training for LSEG) by Mphasis, India - 2010

PMI Project Management Training (PMBOK 3rd Edition) – Training Partners, Singapore 2006.

PMI Project Management Training (PMBOK 2000 Edition) at PMSoft India -2003.

Project Management Training (CompTIA Certification) – Dubai, UAE -2000.

ISO 9001 Series of Standard & Prep. Of Quality Manual – Sri Lanka Standard Institute – 1999.

Project Management Training at IBM Sri Lanka Training Center - 1996

Special Industry and Management training organized by London Stock Exchange Group.

Training on Systems Analysis & Design, Programming Languages (RPG II, RPG 400, RPG/ILE, COBOL), Data Base Management Systems (DB2, DB2-400, Oracle), Operating Systems (SSP, OS/400, AIX UNIX), Control Language, and Management Training at IBM Training Center (Sri Lanka and Singapore).

Approximately more than 50 training courses / certifications in Sri Lanka, Dubai-UAE, Singapore, London and USA covering Programming Languages, Oracle DBMS, CISCO Systems / networks, Sun Solaris, Systems Analysis and Design, Web Design, and numerous management training Pertaining to Communication and Information Technology.

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