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Customer Service Social Media

East Elmhurst, New York, United States
November 28, 2017

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Zerline Alvarez


P 347-***-****


§ Self-motivated young woman with strong visual and communication skills.

§ Enthusiastic and passionate about production in the e-commerce and editorial setting.

§ Skilled with digital/analog cameras, studio/outdoor lighting, and photo manipulation.

§ Proficient with Mac OS, Adobe Creative Suite, and Capture One. EDUCATION

The City College of New York August 2011 – May 2015 BA of Arts, GPA: 3.92

Major – Studio Art: specialization in photography

Minor – Journalism: reporter/writer/photographer at The Campus Magazine WORK EXPERIENCE

Freelance Photographer/Retoucher February 2015 – Present

§ Provide professional photography for various mediums including e-commerce.

§ Maintain each client’s unique brand aesthetic and work to achieve their visual outlook.

§ Perform mid to high-level retouching and market on various social media platforms.

§ Uphold excellent communication, organization, and professionalism on all projects. The RealReal Photographer June 2016 – August 2017

§ Style and photograph luxury items on-figure and tabletop/laydown.

§ Reach daily quota of 200+ items and work with the team to meet end of month deadlines.

§ Handle products/equipment to the highest quality standards and continuously work to improve photo studio workflow and efficiency.

Out of Print Clothing In-House Photographer June 2014 – April 2016

§ Produce lifestyle and studio images for catalogue, advertisement, and social media platforms.

§ Coordinate with outside vendors/talent, scout locations, and manage equipment inventory.

§ Studio set up/breakdown, source props, style and direct models.

§ Motivate and mentor photography assistant and interns.

§ Perform mid-level retouching and manage production calendar and digital assets.

§ Work closely with the design team concerning creative direction for social media, e-commerce campaigns, and email assets.

Eric Espino Photography Photo Assistant September 2012 – June 2014

§ Assist with studio set up/breakdown and ensure proper function of all equipment.

§ Update calendar, maintenance of photo archive, and keep an organized studio.

§ Coordinate with clients/talent via phone and email and provide excellent customer service.

§ Support the photographer and studio team prior, during, and after production.

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