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Manager Customer Service

United States
November 28, 2017

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Manisha Chandler


I am actively seeking a counseling case management position in which my ideas and skill with people will be valuable to a progressive organization. Passionate about people and unafraid to take risks, I work to consider multiple options when identifying ways to leverage solutions. I am an advocate for others and radiate authenticity to champion one’s best self.



12728 Parker Heights

Spencer, Oklahoma 73084


Reliable, team player

Results-driven contributor

Work well under pressure

Energetic customer service skills with strong time management

Experienced case management and crisis intervention skills

Expert sales background with the ability to build strong client relationships

Proficient use of Microsoft


oWord and Excel

oInternet research


Ten-plus years working in service industries that required my strong ability to interact with and build rapport with clients. Developed heightened listening skills and the ability to interact with a wide-range of personality types, while remaining true to the planned course of action. Full scope thinker, strong self-starter and reliable finisher with the ability to inspire others.


Red Rock behavioral health Crisis Unit

Mental Health Technician Aug 2016-Present

Demonstrates support to staff in Crisis Unit as needed including assisting with groups, monitoring unit for safety, paperwork. Listens and responds effectively to consumers.

Advance Counseling Agency (

Advocacy Case Manager Oct 2015 – 2017

Revised treatment plans in consult with Clinical Psychiatrist

Outline available treatment plans employing creative strategies

Regularly meet with clients to promote continuity of care

Consult with clients and care providers to develop long-term treatment

oExample of success: schizophrenic client presented off meds and at risk of eviction from his residence. Through case management, I worked to help him draw connections between his medical therapy and behavior, enhancement of his basic social skills through cognitive remedies and positive reinforcement, regulation of medication, and advocacy & intercession to prevent eviction.

Cleo Corner Cutts

Salon Owner June 2013 – Oct 2015

As an owner/stylist, I understand business structure, marketing, personnel motivation, and organizational skills.


Stylist/Manager Oct 2013 – June 2013


Bachelor of Science Degree

Family Studies & Gerontology

Southern Nazarene University

Spring 2017

Francis Tuttle Career Center

Cosmetology Certificate

Licensed Cosmetologist

May, 2009

Associate’s Degree (21 hrs)

Rose State College

Business Administration

2005 – 2007

Manisha Chandler


Clifton Allen, Businessowner

Southern Flavor BBQ

4725 North Westminster, Spencer, Oklahoma 73084


Kizzy Frazier, Organizational Leader

2615 Northwest 11th, Oklahoma City, Oklahoma 73027


DesJean Jones, Deputy Director

Opportunities Industrialization Center of Oklahoma County, Inc.

3033 North Walnut Avenue, Building East, Oklahoma City, Oklahoma 73105


Tyrone Johnson, Mechanic

901 North Western, Oklahoma City, Oklahoma 73012


Tina Thompson, Nurse

1516 South Walker Avenue, Oklahoma City, Oklahoma 73109


Semion Adda, Businessowner

Cajun King Restaurant

5816 Northwest 63rd Street, Oklahoma City, Oklahoma 73122


Manisha Chandler

Juvenile Justice Center

Attn: Human Resources

This letter should express my interest in the above position and further summarize the experience reflected in my resume. Ultimately, every organization is searching for the same subtle qualities in a new hire: those who practice Excellence and a Finisher mentality. These descriptions are at the core of how I work and who I am.

How I Work: The details of my work history are shown in my resume. Having been an entrepreneur, I understand the details of moving a business forward and the importance of employees who have a good work ethic, vision and passion. Working intimately with customers, I have learned the art of reliability, charisma, and tolerance. I combine these skills with my education to establish a foundation of creativity and openness to patients. As a mental health case manager, my focus is always on healing and restoration. To sharpen my skills, I welcome opportunities to grow in the field, and I understand the critical need to think outside of my own experiences.

Who I Am: I am a mover and a motivator of people. As a leader, I believe in contributing at all phases there is no ‘not my job’ in my vocabulary. On the job and in my personal life, I believe that my energy is supposed to make a difference, and I am supposed to leave a situation better than I found it. Since contributing to the greater good of an organization is always my primary goal, I bring a balance of resourceful energy and willing attitude to every project.

I hope my qualifications have interested you enough for an interview. I am available at your convenience for scheduling or to discuss next steps. Thank you for your consideration.


Manisha Chandler

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