Katie A.Yates

***** *. ****** **.

Norman, Okla.*3026

Cell: 405-***-****

Email;ac3inj@r.postjobfree.com

Hello, my name is Katie Yates and I am a mother of three grown kids 22, 20 and 17. Married for 24 years and together for 26 years to my best friend Todd Yates. He is currently the Fire Chief of New Castle Fire Department for 5 years and firefighter for 9 years. Together we make a strong team and can overcome anything we set our minds to. I am very interested in the posted position and I feel I would be an asset to your department. I am currently one of the Managers of the Players Club. I love being a manager but at the same time I’m ready for a new career in learning all about a new position. I feel I would make a great candidate for the job because I am responsible, mature, reliable, dependable, respectful, I can meet deadlines, work under pressure if need be, multitask and complete jobs in a timely manner. I have several years’ experience as an Office Assistant, Receptionist, and HR Clerk. Our job as an HR Clerk was to handle the applications, call all the back ground checks ourselves, Print employee badges, Orientation, assign uniforms to new employees, interview each employee for certain departments, I also help with enrollment of benefits, make copies and go over all the benefit forms and check them to make sure they are filled out correctly. I am always willing to help in every way and I am a 100% team player. I feel you should always be willing to lend a helping hand if a co-worker needs help. I have the knowledge to read the reports since we have to run the reports in CMP and BI along with EBS, This should help in the Audit department. Thank you for your time and have a blessed day. Sincerely Katie Yates

Katie A. Yates

13424 E. Imhoff Rd.

Norman, Okla.73026

Cell: 405-***-****

Email;ac3inj@r.postjobfree.com

Qualifications:

Computer experience with Microsoft Office, Word, Excel, Publisher, Oasis, PayCom, ShoreTel, Bally’s CMP,BI Business Intelligance,

EBS and Outlook.

Able to prioritize work and meet deadlines, Ability to work under pressure and fast pace environment.

8 years of Office and Clerical experience; answer phones, fax, email, file, scanning.

Data entry, excellent customer service skills, friendly and outgoing, skilled at learning new concepts quickly.

Experience;

9/17/13 to Present, Thunderbird Casino Player Club

Representative; Customer Services, Enrolling new members, cashing out Points to Cash, Answering phones and directing calls to other duties that pertain to the Players Club.

Supervisor: Duties to oversee and working with the Reps to make sure there is someone in charge of the situation at all time.

We have special privileges to handle certain situations that may occur. Handling the Hot Seats and drawings in promotions Administrative assistant to the Manager, assist with making sure the department was open and running for daily functions. Taking care of payroll and attendance when needed, Taking on special events such as Birthday Dinner, Tipsy Artist, Promotional drawing and Hot Seats. Also trustworthy to use company credit card to purchase supplies for events.

Marketing Assistant; assisted with numerous events such as AST Pow wow, Birthday Dinner, Tipsy Artist, creating and designing pamphlets and promotional forms for the special events. Trustworthy to use the Company Credit card to purchase supplies for events and promotions. Knowledge of Purchase Request forms and have them completed and signed in a timely manner. Decorate for promotional events and meetings. Making sure things get done and making it happen.

Players Club Manager; manager over16 employees in our department. Currently in charge of players club making sure promotions are being ran by the Internal Controls(IC’s) rules and Events are being held accordingly. Concerts are set up and staffed adequately. Setting up loyalty coupons for customers in B.I. and controller in EBS to make sure customers qualify for the promotions. I do all the ordering for our department such as supplies and office needs. I make sure time sheets are filled out and turned in to HR in a timely manner. I pull applications and set interviews and interview for new hires. Order uniforms for our department and make sure they have everything they need to start work with our team. Along with all the jobs as a Rep, Supervisor, Manager and Marketing Assistant.

08/2009-07/2013 Eisenhower Elementary 1415 Fairlawn Dr.

Attendance Secretary\ Office Assistant

Take attendance for 600+ students

Manage the front office and health office.

Processed student’s files and enrollment forms.

Multiple duties that the office needed.

Truancy Court at Cleveland County Court House.

09/2008-05/2009 Eisenhower Elementary 1415 Fairlawn Dr.

Resource Teacher Assistant/ Substitute.

Assisted the Special Education Teacher in the Classroom.

Help students with assignments

Taught class if needed or Substituted the class.

Assigned lesson and planned assignments

Helped with recess and lunch duties

02/2005-08/2006 Thunderbird Casino 15700 E. State Hwy 9

Human Resource Clerk and Receptionist

Assisted with HR duties and documentation

Orientation and processed gaming badges

Processed applications and interviews

Insurance benefits and Insurance orientation

2003-2004 Thunderbird Casino 15700 E. State Hwy 9

Cage Supervisor/Trainer

Supervised and Trained new employees

Performed financial responsibilities associated with Casino policies, Handling large amounts of monies,

Knowledge on using monetary counting machines and change machines. Fax, credit card transactions, and Check cashing approvals.

Education:

1990 Little Axe High School- Norman, Okla.

1992 GED Moore-Norman Vo-tech-Norman, Okla.

2008 Para Pro Assessment Certification.

References;

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