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Microsoft Office Customer Service

Location:
New Castle, Pennsylvania, United States
Salary:
Negotiable
Posted:
November 28, 2017

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Andrew Carbone

Store Leader - GameStop

New Castle, PA 16105

ac3ijx@r.postjobfree.com - 724-***-****

WORK EXPERIENCE

Store Leader

GameStop - Monaca, PA - July 2017 to Present

Runs daily, weekly, monthly, and yearly operations. Creates and balances schedule as per payroll requirements. Open and close the store while handling money and Deposits. Providing critical feedback and coaching employees on performance. Paying close attention to business schematics on Profit and Loss Reports and in charge of visual marketing Store Leader Temp

GameStop - Butler, PA - April 2017 to July 2017

*Runs daily, weekly, monthly, and yearly operations.

* Creates and balances schedule as per payroll requirements.

* Open and close the store while handling money and Deposits.

* Providing critical feedback and coaching employees on performance.

* Paying close attention to business schematics on Profit and Loss Reports and in charge of visual marketing Assistant Store Leader

GameStop - New Castle, PA - May 2016 to April 2017

* Works hand in hand with Store Leader to run daily, weekly, monthly, and yearly operations.

* Creates and balances schedule as per payroll requirements.

* Open and close the store while handling money and Deposits.

* Providing critical feedback and coaching employees on performance.

* Paying close attention to business schematics on Profit and Loss Reports and in charge of visual marketing. Senior Game Advisor (Key holder/Supervisor)

GameStop - New Castle, PA - August 2013 to May 2016

* Open and close the store while handling money and Deposits.

* Providing critical feedback and coaching employees on performance.

* Paying close attention to business schematics on Profit and Loss Reports and in charge of visual marketing. Game Advisor (Sales Person)

GameStop - New Castle, PA - October 2012 to August 2013

* Solution selling to all customers that walks in the door. Providing them with the best customer experience as possible.

* Maintained the store in complete Neat, Clean, and Organized fashion (NCO).

* Kept track of performance to create and execute my goals for the store. EDUCATION

Bachelors of Science in Information Technology w/ Advanced Multimedia University of Phoenix

February 2015 to September 2017

Associates Degree in Information Technology

University of Phoenix - Phoenix, AZ

July 2012 to November 2014

Diploma

Lawrence County Career and Technical Center - New Castle, PA August 2008 to June 2011

SKILLS

Sales (6 years), Sales Management (4 years), Customer Service (6 years), Management (4 years), Photoshop (7 years), HTML 5 (3 years), Team Building (4 years), Marketing Strategy (4 years), Multimedia

(2 years), Hiring (2 years), Inventory Management (4 years), Cash Management (4 years), Training (4 years) CERTIFICATIONS/LICENSES

Microsoft Office Specialist Expert

March 2011 to Present

Expert specialist in the Microsoft Office Suite:

PowerPoint

Access

Word

Excel

Adobe Photoshop

November 2010 to Present

Trained and Certified in Adobe Photoshop

Adobe Dreamweaver

February 2011 to Present

Trained and Certified in Adobe DreamWeaver



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