Monique Hite

ac3ij7@r.postjobfree.com

Cell# 405-***-****

Oklahoma City, OK

Summary: I am seeking to unite with a company that will benefit from my varied experience. I would love to share my energy and eagerness to grow with a company that can generate a mutually beneficial partnership.

Career Highlights-

11 years in the health care industry.

Promotion to management.

Over hauled a workers compensation department for compliancy, and efficiency. Increased work comp patient census from 102 to 255 in less than six months.

Procured my certification as a Social Services and Activities Director.

Key Skills-

Development and implementation of policies and procedures.

Mastery of organization, time management and prioritization.

Outstanding communication, multi-tasking, and resolution skills.

The capacity to adapt and work with a diversity of people.

Knowledgeable with a wide variety of health care systems.

Work History

OSC Norman, OK March, 2016-April, 2017

Workers Compensation Coordinator

Overhauling the entire work comp department to achieve efficiency, while meeting Oklahoma work comp guidelines, regulations, and fee schedules, including the proper billing procedures for work comp claims.

Exceeding the needs of the claims adjustors and patients, hence significantly increasing our patient census from 102 to 255 patients within a six month time frame.

Effectively communicated work comp procedures to our patients and physicians.

Exuding cleverness in researching Medicare fee schedules, allowing for me to increase our purchase order contract profit margins by 15 to 20 percent.

In my ability to build confident relationships with the claims adjustors, and nurse case managers, I was swiftly able to take care of urgent patient situations.

Expedition of orders, documentation requests, and authorizations.

With painstaking research, I was able to help in the initiation of the permanent partial disability rating upon discharge. With accuracy, I helped direct the physicians in the AMA guidelines.

Faith Hospice Edmond, OK June, 2014-March, 2016

Hospice Office Manager

I triumphed in my task of scheduling our clinical staff to meet the needs of our clients, while maintaining Medicare requirements. With concern, I was able to manage critical patient situations on a daily basis.

Achieved success in the development and implementation of office policies and procedures.

Fortuitously managed the collaboration of all staff communication, staff meetings, and in-services.

With sensitivity, I was able to provide information about our services to prospective families, and help in the expedition of acquiring proper documentation to support the need for hospice care.

With careful time management, I maintained all new patient accounts, charts, orders, documentation, visit notes, office and medical supply inventory.

Bellevue Oklahoma City, OK November, 2011-June, 2014

Social Services & Activities Director

I successfully achieved my certification as a Social Services and Activities Director.

With eagerness, I helped to develop and implement new activities and programs. I consistently encouraged the participation, communication and friendships with our residents.

I was promoted to the role of management of social services for our rehab department, after victoriously taking over the management of our entire activities department during an extended six month leave of our department manager.

With diligence I took care of conducting the interviews and charting of our new residents to assess for needs, orientation and behavioral concerns.

I aided in the production of our monthly newsletter and slide shows using Publisher and Power Point.

Asbury Oklahoma City, OK November, 200-November, 2011

Retail Specialist

I secured a full time position within the company’s billing department after successfully filling in for a temporary position as a respiratory therapist.

After one year I was promoted to our retail department because of my compassionate and attention to detail nature. I eagerly learned everything about our inventory, including specifications, and pricing.

I took care of new patient accounts, special orders, the fitting of compression garments, respiratory needs, as well as some of the billing needs of our patients.

Advanced Medical Oklahoma City, OK May, 2006-November, 2008

Respiratory Therapist

I victoriously managed our Edmond office.

I learned the aspects of sleep disorders, the programming of CPAP machines, and the generation of reports.

I executed all of my client’s new accounts, insurance verifications, pre-authorizations, scheduling, inventory and proper instruction to our clients in the use and sanitation of their equipment.

I took careful consideration in referring a patient to another provider based upon their insurance, and our profit margins.

References

Rolene Bolden

ac3ij7@r.postjobfree.com/ 405-***-****

Occupation: Marketer for Harmony Home Health

Number of years known: 6

Donna Crown

Cell phone number: 405-***-****

Occupation: DON for Bellevue Health & Rehab

Number of years known: 6

Lakeena Carter

ac3ij7@r.postjobfree.com/ 405-***-****

Occupation: Orthopaedic and Sports Medicine

Number of years known: 1

Thomas Ball

Cell phone number: 405-***-****

Occupation: City of Edmond

Number of years known: 3

Victoria Ball

ac3ij7@r.postjobfree.com/ 405-***-****

Occupation: Massage Therapist

Number of years known: 3

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