Moe K halif
#**, * ****- * ** S treet E dmonton, A lberta.T5E 5 E3
5-876****** Email: s ************@*****.***
Professional S ummary
Construction l aborer p rofessional b ringing v aluable e xperience f rom l arge corporate c onstruction s ites, a s w ell a s r esidential h ome r epair p rojects. Focused, d etail-oriented w ith y ears p rotecting c orporate a ssets a nd m aintaining safety a nd a n e xcellent c ommunicator.
SUMMARY O F S KILLS
● Have w orking e xperience i n c onstruction a nd q s ecurity s ervices
● Hands-on e xperience i n m anaging s ecurity s ystems i n o rder t o p revent theft, v iolence a nd v andalism D etailed a nd s afety-oriented
● Comply w ith c ompany's p olicies, p rocedures, s tandards a nd s afety r ules
● Punctual, h ardworking a nd q uick l earner
● Troubleshooting
● Service a nd s upport , Computer s oftware s avvy
● Safety p rocedures k nowledge
● Power & h and t ools
● Basic m ath a nd m easuring a ptitude
● Commercial c onstruction
● Effective a t m ulti-tasking
● Able t o w ork i ndependently a nd u nder s upervision
● Well-versed i n u sing d ifferent a larms f or s ecurity p urposes WORKING E XPERIENCE
February 2 017-August 2 017
Skilled L abourer
Mid-City C onstruction-Edmonton, A B
• A ssisted i n l oading a nd u nloading d elivered m aterial
• O perated l oader, j umping j ack a nd p late t ampers a nd r oller p acker a nd v arious hand t ools ( laser l evel, c ut o ff s aw, c hainsaw)
• E nsure a c lean a nd s afe w orksite a nd a bide b y a ll c ompany s afety r equirements, including t he r equirement f or P PE
June 2 016-January 2 017
Security G uard G 4S C anada-Edmonton
● Ensuring s ecurity d uties a re c arried o ut i n c ompliance w ith a ll f ederal, provincial, and m unicipal l aws i ncluding; T he C riminal C ode o f C anada; Trespass t o Property l egislation.
● Operating a p atrol v ehicle, and d oing f ull s ite p atrols.
● Responding t o a ll d ispatch c alls f or A larms, B uilding C hecks a nd G uard Service needs.
February 2 015-July 2 016
Laborer H ibco C onstruction– E dmonton
● Fire r estoration d uties o n r esidential a nd c ommercial p roperties.
● Roofing, d emolition a nd r e-framing.
● Drywall a nd p ainted w alls a nd c eiling t iles.
● Loaded a nd u nloaded b uilding m aterials u sed f or c onstruction. December 2 015-February 2 016
M achine O perator L ittle P otato C ompany- E dmonton
● Operated a nd t ended m achines t o p repare i ndustrial o r c onsumer p roducts for s torage o r s hipment I ncluding c annery w orkers a nd p ack f ood p roducts. June 2 012-November 2 013
Construction l aborer P lumbline G roup - Edmonton
● Prepared a nd c leaned c onstruction s ites b y r emoving d ebris.
● Loaded a nd u nloaded b uilding m aterials u sed f or c onstruction.
● Completed t ear-down o f e xisting s tructures a nd p repared f or n ew construction.
August 2 011-June 2 012
Security G uard, U nited P rotection S ervice- E dmonton
● Patrolled t he a ssigned a reas f or v andalism, t heft, a nd f ire.
● Maintain t he c lient’s p roperty a nd f acilities i n a ccordance w ith l ocal t respass legislation, p roperty a cts a nd/or o ther l aws a ffecting a c lient’s p roperty.
● Maintain c omplete, a ccurate a nd u p t o d ate, p atrol n otes, i ncident r eports and i nformation m anagement s ystem a nd e ntries a s r equired.
● Ensure t hat a ll s afety a nd e mergency p rocedures a re f ollowed i n r esponse to f ire a larms a nd o r s ite e mergencies. May 2 010 t o J anuary 2 011
Customer S ervice R epresentative , S T. M ICHAEL'S H OSPITAL , Toronto, O N
•Work i ndependently w ith n o s upervision – i n c harge o f a ll d ecision m aking d uring overnight h ours
•Schedule p atient t ransfers a nd t o a llow f or t he s eamless i ntake o f n ew p atients, blood t ransfusions, s pecimens, o r a ny o ther i tem n eeded t o b e t ransferred f rom one f loor t o a nother
•Monitor t he d aily a ctivities o f t he E nvironmental S ervices t eam t o v erify t hat patient t ransfer r equests a re f ulfilled
•Operate a m ultiple l ine t elephone c onsole a nd H uman R esource C entre ( HRC) software t o e fficiently p rovide c ustomer
service, p age t asks a nd m onitor t ask c ompletion b y e mployees
•Arrange d ischarge c leans t o e nsure i npatient r ooms a nd b eds a re p repared a nd properly e quipped t o a dmit p atients b y c oordinating t asks a nd p rocessing w ork orders f or t he h ousekeeping a nd e ngineering t eams January 2 009 - M arch 2 010
Shift S upervisor,Starbucks-Ottawa,On
● Delivered w orld c lass c ustomer s ervice a nd i nspired b aristas a nd p eers t o do t he s ame.
● U p S elling b ased o n c ustomer c ues a nd s ales g oals.
● Delegated t asks a nd r olls f or u p t o s ix p artners t o c reate a n e fficient a nd comfortable e nvironment.
● Simplified i nventory m anagement a nd o rdering t o r educe w aste.
● Took r esponsibility f or p lanning c ommunity a nd f undraising e vents. January 2 007- A pril 2 009
Call c enter r epresentative D ell C omputers - O ttawa
● Collected c ustomer f eedback a nd m ade p rocess c hanges t o e xceed
● customer s atisfaction
● Maintained u p-to d ate r ecords a t a ll t imes
● Built c ustomer l oyalty b y p lacing f ollow-up c alls f or c ustomer w ho r eport
● Product i ssues
● Described p roduct t o c ustomers a nd a ccurately e xplained d etails a nd c are of m erchandise.
● Politely a ssisted c ustomers i n p erson a nd v ia t elephone.
● Provided a n e levated c ustomer e xperience t o g enerate a l oyal c lientele.
● Investigated a nd r esolved c ustomer i nquiries a nd c omplaints i n a t imely a nd empathetic m anner.
EDUCATION & T RAINING
High S chool D iploma
Hillcrest H igh S chool, O ttawa, O nt
• Coursework i n A lgebra A nd G eometry
• Coursework i n E nglish, M echanical d rawing Certifications
• First A id a nd
• H2S A live
• CSTS
• WHMIS
• Alberta s ecurity l icense
Reference p rovided u pon r equest