Technologies/Methodologies

Agile Project Management, Application Development Life Cycle, Data Analysis, EDI Messaging, ETL, Gap Analysis, HTML/CSS, Requirement Gathering and Analysis, Test Script Development, Waterfall Development Methodolgy, XML/XSL

Applications

ACBS, Business Objects, DHTMLX controls, DokuWiki, IBM MQ Series (WebSphere), Java, JavaScript, JBoss, Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft Power Point, Microsoft SQL Server, Microsoft Visio, Microsoft Visual Basic, Microsoft Word, Moody’s RiskAnalyst, Oracle PL/SQL, Sharepoint, Spring/Struts framework, SQA Robot testing software, StarTeam, Tomcat, Webex, Windows/Unix

ARIZONA SUPREME COURT

Phoenix, AZ

eFiling Business Analyst VI

July 2016 – November 2017

Used my technical skills to bring some Systems Analysis rigor to the role, as well as a deeper understanding of the interplay of the multiple systems involved in building a electronic filing (eFiling) system to allow the public to file legal documents without visiting the courthouse. Also created a suite of XSLT files to transform XML into multi-tabbed Excel format.

CRUISE PLANNERS

Phoenix, AZ

Owner/Travel Advisor

October 2014

Consulted with clients to learn what they valued in a vacation and then match them up with the ideal vacation for their preferences, schedule, and budget. I used my requirement gathering and analysis skills and computer savvy, plus my travel experience and knowledge of the world, as well as extensive training from Cruise Planners, American Express, and travel vendors to maximize my ability to deliver the right solution for each specific client.

UNITED HEALTHCARE

Phoenix, AZ

Sr. IT Systems Analyst

July 2011 – April 2014

Consulted with users to evaluate business requirements, identify and document operating procedures. Analyzed and evaluated existing or proposed systems and prepared design and functional specifications.

Designed new database architecture for one application, resulting in much greater flexibility of implementation for individual customers

Took personal initiative to develop two tools, using Excel VBA, to automate tedious manual document production process, yielding considerable time savings

Produced first formal documentation of two internal applications, based on research and analysis

GENERAL ELECTRIC FRANCHISE FINANCE

Scottsdale, AZ

Senior Associate – Enterprise Risk Intelligence

November 2009 – May 2011

Delivered business-critical reporting and analytics initiatives. Worked with cross-functional teams to deliver analytics data, transform reporting data into actionable information, ensure data accuracy and maintain process documentation.

Designed a variety of weekly and monthly reports to show trends in accuracy and compliance of data entry, data gaps, and system errors

Worked with various IT teams to refine our systems for maximum efficiency and accuracy

GENERAL ELECTRIC FRANCHISE FINANCE

Scottsdale, AZ

Systems Analyst

May 2005 - November 2009

Analyzed requirements, and translated them into technical documents. Worked with the developers to shape, review, test, and sometimes write code. Performed data analysis on an as-needed basis to support production.

Introduced the concept of using a wiki as a central storage location for documenting the various applications and processes we were responsible for, which greatly improved efficiency

Created a tool used for provisioning users through custom Oracle database, simplifying and streamlining the process

Introduced the use of dhtml web form controls for internal web applications, allowing greater flexibility and enhancing usability

ROSALEE'S RESTAURANT

Mesa, AZ

Owner/Manager

March 2004 - January 2005

Bought and tried to revive a closed Italian restaurant.

NAVIMEDIX, INC.

Boston/Cambridge, MA

Software Engineer

April 2001 - October 2003

Guided and refined customer requirements, then built the application components required, from SQL Server stored procedures, through Visual Basic COM+ components, to highly feature-rich web pages. Speed and accuracy were the primary objectives, apart from security, so only lightweight technologies were used.

Helped design and implement the first MQ Server instance

Helped design and implement a forward-chaining rule engine

VERID TECHNOLOGY

Maynard, MA

Application Engineer

January 2000 - March 2001

Designed, developed, tested and implemented end-to-end systems for automating factory and lab equipment. Performed every aspect of projects, from requirement gathering, through design reviews, specification writing, application programming and testing, all the way through installation and approval testing.

Designed and implemented a system to automate a genetics lab for Corning Labs

Designed and produced several improvements to systems for Honeywell

COMPUTER HORIZONS CORPORATION

Boston, MA

Senior Consultant

July 1999 - January 2000

Consulted with major corporate clients on technical issues, including Y2K preparation

Built and led an extremely talented and effective team of consultants capable of tackling any issues within the world of Microsoft products

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