Kushal Adhikari
Assistant Manager, Warranty +91-960*******
Tata Motors, Dharwad, Karnataka ac3ih4@r.postjobfree.com Summary
Currently (May 2017 onwards) warranty analyst in Tata Motors Dharwad with core competencies in establishing warranty garage & warranty meeting procedure with increasing supplier involvement and required fixture installation. Also analysing warranty data from system to predict IPTV & EPV and act accordingly to customer satisfaction. Driving warranty projects through CFT to reduce warranty and increase involvement in Dealer visit to understand and solve dealer end issues. Previously (Aug 2015 to April 2017) involved in production as Manufacturing Quality in-charge in TML Pantnagar to ensure enhanced quality (improved DRR) of product before reaching final buyoff gates by solving quality related problems using QC tools. Also leading projects like WCQ standardization vertical, MPAP, Management of change. Educational Background
Degree Institute Year CGPA/Percentile
B. Tech in Mechanical
Engineering
Jadavpur University, Kolkata 2011-15 7.75/10
Higher Secondary from WB
board
Maldanga R.M. Institute 2010 89%
Secondary from WB board Maldanga R.M. Institute 2008 95.75% Professional Experience
Tata Motors:
Joined as a Graduate Engineer Trainee
Manufacturing Quality in-charge under production profile at TML Pantnagar Sumo Assy Shop from Aug 2015 to April 2017
Warranty analyst at TML Dharwad from May 2017 to Current Roles & Responsibilities and major project
TML Dharwad
Warranty data analysis to clarify major warranty issues and major focus area.
Warranty garage process enhancement by improving supplier involvement of failed part analysis and installation of test rigs for better analysis of failed parts.
Driving warranty cross functional team projects to reduce warranty cost by 50%.
Managing visit of all vertical employees to dealer end for solving issues at dealer end.
TML Pantnagar
Manufacturing quality in-charge to ensure product quality before reaching final buy off gates
– 90% DRR achievement
End of line clearance of vehicles
MPAP project shop lead – Completion of project within timeline
Shop champion for standardization under WCQ vertical – achievement of level 3
Process stabilization for new project Safari Storme
Standardized work shop lead – 100% completion for new model Safari Storme
Kaizen event lead for FY 16-17 – 100% involvement in all events involving operators
MOC closure for Sumo shop – 100% closure of all changes Skills
Application – CAD, Auto lisp, Fortran, Pro engineering, MAT lab, SAP, Microsoft office
Operating system – Microsoft windows, MAC
Soft skill - Strong verbal and written communication skills, good leadership skills, key performer in a team & quick learning and problem solving skills Position and responsibilities
Warranty lead for warranty process stabilization in TML Dharwad
In-charge of manufacturing quality department
FIC champion for MOC
Project lead in MPAP, Standardization, Standardized work, Kaizen event