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Microsoft Office Quality

Mysuru, Karnataka, India
November 28, 2017

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Kushal Adhikari

Assistant Manager, Warranty +91-960*******

Tata Motors, Dharwad, Karnataka Summary

Currently (May 2017 onwards) warranty analyst in Tata Motors Dharwad with core competencies in establishing warranty garage & warranty meeting procedure with increasing supplier involvement and required fixture installation. Also analysing warranty data from system to predict IPTV & EPV and act accordingly to customer satisfaction. Driving warranty projects through CFT to reduce warranty and increase involvement in Dealer visit to understand and solve dealer end issues. Previously (Aug 2015 to April 2017) involved in production as Manufacturing Quality in-charge in TML Pantnagar to ensure enhanced quality (improved DRR) of product before reaching final buyoff gates by solving quality related problems using QC tools. Also leading projects like WCQ standardization vertical, MPAP, Management of change. Educational Background

Degree Institute Year CGPA/Percentile

B. Tech in Mechanical


Jadavpur University, Kolkata 2011-15 7.75/10

Higher Secondary from WB


Maldanga R.M. Institute 2010 89%

Secondary from WB board Maldanga R.M. Institute 2008 95.75% Professional Experience

Tata Motors:

Joined as a Graduate Engineer Trainee

Manufacturing Quality in-charge under production profile at TML Pantnagar Sumo Assy Shop from Aug 2015 to April 2017

Warranty analyst at TML Dharwad from May 2017 to Current Roles & Responsibilities and major project

TML Dharwad

Warranty data analysis to clarify major warranty issues and major focus area.

Warranty garage process enhancement by improving supplier involvement of failed part analysis and installation of test rigs for better analysis of failed parts.

Driving warranty cross functional team projects to reduce warranty cost by 50%.

Managing visit of all vertical employees to dealer end for solving issues at dealer end.

TML Pantnagar

Manufacturing quality in-charge to ensure product quality before reaching final buy off gates

– 90% DRR achievement

End of line clearance of vehicles

MPAP project shop lead – Completion of project within timeline

Shop champion for standardization under WCQ vertical – achievement of level 3

Process stabilization for new project Safari Storme

Standardized work shop lead – 100% completion for new model Safari Storme

Kaizen event lead for FY 16-17 – 100% involvement in all events involving operators

MOC closure for Sumo shop – 100% closure of all changes Skills

Application – CAD, Auto lisp, Fortran, Pro engineering, MAT lab, SAP, Microsoft office

Operating system – Microsoft windows, MAC

Soft skill - Strong verbal and written communication skills, good leadership skills, key performer in a team & quick learning and problem solving skills Position and responsibilities

Warranty lead for warranty process stabilization in TML Dharwad

In-charge of manufacturing quality department

FIC champion for MOC

Project lead in MPAP, Standardization, Standardized work, Kaizen event

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