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Customer Service Medical

Rensselaer, New York, 12144, United States
November 28, 2017

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Tina Mayou

** ************ *** **********, ** ***44 518-***-**** Cell: 518-***-****


Summary An organized and creative medical administrative professional with 5+ years of combined experience in the medical field specializing in file preparation and patient care. Goal-oriented team player whose focus is on creating an office that runs efficiently through applying analytical and problem solving skills. Known for concentrating on creating the best patient experience.

Skill & Qualities Dependable Anatomy and Physiology I and II EDIM

Organizational Skills Teamwork Friendly

Determined Medical Terminology Responsible

Medical Office Systems Flexibility Soft Med

Filing Record Retrieval Sorian /OAS Gold

Experience Van Rensselaer Manor Rensselaer, NY


June 20,2016, June 30,2016

Provided care for up to 8 residents

Assisted with bathing, dressing, each resident

In a timely manner.

Insured the care plans were signed off before leaving each day.

Interim Health Care Albany, NY


May 2007-2008, July 23, 2014- Present

Provide personal care for the elderly.

Responsible for following each client care plan.

Assist client with bath, dressing, and grooming.

Albany Stratton VA Hospital Albany, NY

Call Center Operator

February 4, 2014- May 20, 2014

Provided excellent Customer Service

Answer the emergency phone line and announcing where the emergency may be.

Directing all incoming call to the correct departments.

St. Peter’s Hospital Albany, NY

File Clerk

July 21,2008-July 2013

Working knowledge of department computer software, Soft Med, and Sorian Envision Gold, EDMIS, Chart Script

Retrieving all paper chart upon Request.

Answering phones

Education Bryant & Stratton College Albany, NY

Associates Degree in Medical Administrative Assistant

Graduated April 19, 2008

Courses in major: Medical Terminology, Medical Office Systems, Anatomy, Physiology I and II and Healthcare Reimbursement.

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