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Control Web Services

Chennai, Tamil Nadu, 600078, India
November 28, 2017

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NO **, venkatraman salai, KISHORE BALAJI

MGR Nagar, Chennai- 600078.

PH: +919*********


To seek a challenging position in the Organization where I can utilize my abilities and experience to meet and excel the organization’s vision and mission.

Experience Summary:

About 6 years and 4 months of experience in Cognizant Technology Solutions. As part of assignments, Administration, Scheduling and Monitoring jobs which are running in different Control-M environments for Application Integrator, Informatica, Database, web services, Advanced File Transfer Application, SAP and non-SAP jobs on UNIX / Windows servers.


Microsoft Certified Professional in Hyper-v virtualization.

ITIL 2011 Foundation Certified.


Control-M Version 9.0,8.0, 6.4.

Windows 7

Basics of UNIX

SAP APO (Monitoring level)

BMC Remedy


Web services



2011-till now

Cognizant Technology Solutions India Pvt Ltd - Chennai TN

Technologies: Control-M, UNIX, Windows, SAP, Application Integrator, Informatica, Web services, Database, Advanced File Transfer.

Roles: Installation of Control-m Agents, Plug-in, Client, Control-m Server and EM.

Control-m v8 to V9 Migration.

Installed Web Launch for Control-M Environments.

Database migration of Control-m Servers.

Worked on BIM and Self-service.

Created Application Integration Template for Custom applications.

Providing Solution to Critical Business Needs.

Creating Connection Profile for Plug-in.

Troubleshooting issues between Control-m servers and Agent machines.

Managing different Control-m servers in different environments.

Maintaining Control-M Agents using Control-M Configuration Manager and Server logins.

Recycling Control-M/EM Components

Starting / Stopping Control-M Processes.

Scheduling the job as per the requirement of the business in the application.

Creating / Editing Scheduling Groups/ Folders.

Creating Reporting, web Services, OS, Informatica, Database jobs for the application Team.

Worked on On- Do actions as per the requirements of the application team.

Performing year end activities like Calendar up-gradation.

Clean-up of Database and Old alerts.

Working with User Daily values.

Creating Quantitative and Control Resources.

Creating/Deleting Global conditions.

Monitoring jobs which are running in SAP and non-SAP Application, Informatica on UNIX / Windows servers.

Worked closely with all Application/Development Teams that uses Control-M Scheduling.

Created Batch Schedule based on requirements from Application/Development Teams.

Worked with all teams during testing in Development and QA to gather environment requirements to move into Production.

Reported status of testing in Development and QA to Application/Development Team.

Documented process and procedures for Production Control and Application/Development Teams.

Completed special projects and daily tasks from Application/Development teams.

Reported and/or followed up with Production issues.

Worked directly with Application/Development team on-call to fix issues of failed jobs in Control-M.

Handling level 1and 2 incidents and providing resolutions.

Working on jobs based on the adhoc requests receive from the application team.

Providing Daily and Monthly reports for the top management.

To proactively and practically assist in the delivery of mission critical projects to manage the batch schedules as per agreed procedures

Handle New Account / Project transition and define process and procedures with customers.

Fixing Defects and providing Process Improvements to enhance Customer Relationships with Organization.

Provide Technical Assistance to team members as and when required.

Take Ownership during Issues and driving them to closure.

Represent team at technical, service meetings and take responsibility for actions

Ensure compliance to all documented processes and procedures.

Contribution towards Knowledge Share (Solution Database) Applications Used: People soft ESA, Remedy, Service-now.


MBA: International Business DEC 2014

Pondicherry University – Chennai, TN

B.Sc.: Information Systems Management APRIL 2011

Alpha Arts and Science College – Chennai, TN

Higher secondary APRIL 2008

ST. Mary’s matriculation Higher Secondary School – Chennai, TN

Higher secondary APRIL 2006

ST. Mary’s matriculation Higher Secondary School – Chennai, TN

Hobbies and Interests:

Playing Cricket and volley ball

Body Building

Travelling in Bullet bike

Personal Vitae:

Father’s name R.BALAJI

Date of birth 13/03/1991

Sex Male

Nationality Indian

Marital status Single


I hereby declare that the details furnished above are true to the best of my knowledge.


Place: Signature

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