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Manual Testing, ISTQB CTFL-TA and CTAL-TA

Quezon City, National Capital Region, Philippines
S$ 5500
November 28, 2017

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Address: Metro Manila, Philippines Mobile: +63-956******* Email: November 28, 2017


Talent Acquisition Manager

Dear Sir/Ma’am,

It is my deepest gratitude for giving me an opportunity to introduce myself through this letter for the Software QA/Test Analyst position within your prestigious company. With my bachelor’s degree in Applied Mathematics with Information Technology, more than 4 years’ experience in testing services on Finance and Accounting Systems, ISTQB Tester Foundation Level (CTFL-TA) and Advance Level (CTAL-TA) certification, I believe that I will contribute immensely towards the success in your company.

I am currently performing as a Senior Test Specialist at AIG Shared Services Corp. (Philippines). This company is the world’s leading provider for property-casualty and general insurance. I am assigned under Testing Services - F&A team which supports APAC, Europe and Middle-East regions for testing corporate systems specifically Finance and Accounting middleware and back-end applications. Throughout my assignment in F&A team I have been delivering for the following activities:

Performs test execution for Manual Testing, System Integration Testing, Functional Testing, Regression Testing, and Back-End Downstream Testing for front-end enhancement, either on a fast-paced and/or on month-long testing activities. Involved to testing projects and production support incidents.

Provides analysis for preparation of test plans, test approach, test estimates, and test data. Creates and applies reusability on detailed test cases, test scripts, and automation scripts using Robot Framework when applicable. Creates applicable templates for data reconciliation/validation and capture before and after images.

Coordinates with development team to confirm requirements understanding and test approach, and ensures that test documents and clarifications are discussed with closure and sign-offs.

Generate reports and test progress updates with matrices.

Participate and assist in internal quality audit and for continuous improvement. I have been praised for providing deep analysis on complex requirements involving multiple systems across multiple regions, while maintaining an organized testing artifacts, providing applicable metrics reports, and meeting the test due dates. With my passion and dedication that led me to continuously provide quality testing deliverables, I have gained recommendations and trust to get involved as main resource on high profile projects, as well as to provide significant inputs and reviews on testing plans and specifications for our team. My resume enclosed with this letter will give you details of my achievements, technical skills, qualifications and other details. I truly feel that I would be a great asset to the team. I am sincerely looking forward to enhance my talent within your company and towards achieving its goals and its visions. I have wanted to work abroad and get out of the comfort zone, to explore and experience new environment, and to learn new skills and technologies that are in line with my interests.

Thank you so much for taking the time to look over my resume. I would love to get interviewed and further discuss the next steps of my application. Please contact me at my email or my number stated above. Sincerely,

Rachelle C. Echavez




Address: Metro Manila, Philippines Mobile: +63-956******* Email: Senior Software QA Analyst

Experienced Sr. Software QA Analyst for more than 4 years. Specialized in Manual Testing for Finance & Accounting back-end system applications in Insurance industry. With ISTQB CTFL-TA and CTAL-TA. Proven critical analytical and abstract thinking that drives self-motivation to understand technicalities. Ability to handle quality testing for multiple and integrated applications while under pressure and in fast-paced environment. Good understanding of SDLC and STLC, and eager to learn new skills and technologies. Technology & Testing Proficiencies

Testing Tools Testing Methodologies Scripting Tools

HP Application Lifecycle


IBM Rational ClearQuest


DB Solo

Citrix XenApp

Eclipse (for Robot Framework)



Tectia SSH File Transfer

Excel Templates in Macro


Beyond Compare



Waterfall Model

Systems Integration Testing

E2E Testing

Functional Testing

Regression Testing

Database Testing


MS Word, Excel, Power Point

Computron VBAUI and


Sybase SQL (2)

Robot Framework Automation


Isql commands (1)

(Proficiency levels 1-3)

Test Environments Platforms

Windows Application Servers

Unix Server

Web-based Applications

Professional Experience

AIG Shared Services Corp. Philippines – 46F PBCom Tower, Makati City AIG Philippines is a leading non-life insurer in the Philippines providing Property and Casualty Insurance to businesses in the country. AIGSS Technology Services delivers solutions that address the current and future technology needs of the business.

Senior QA Analyst, Global ADM Testing Services – F&A Team, 03/2016 to Present QA Analyst, Testing Shared Services Utility – F&A Team, 07/2013 to 03/2016 Assigned as key tester for Projects and Production Support development releases specific on F&A Front-End, Middleware and Back-End applications for APAC global clients. Performs manual test executions for Systems Integration Testing, Downstream/E2E Testing, Functional Testing, and Regression Testing in Windows, Web and Unix platforms. Analyze requirements and coordinates with development team for clarity in preparation for creation of test plans, test estimates, test data, detailed test cases and scripts, and applicable automation scripts. Successfully created automation tests using Selenium, ImageHorizon Library, AutoIt Library, and Database Library, via Robot Framework. Automation tests created used keyword-driven and data-driven approach for regression/downstream testing. Sub-leads a group of testers with technical and test strategy guidance while ensuring that we comply with the IT audit requirements and with the CMMI Testing process. Accomplishments:

Promoted to Senior QA Analyst with recognition for being diligent, developing excellent test cases and rapidly discovering defects.

Our project team, composed of development and testing teams, has received a ‘Galaxy Award’ badge in AIG IT Global Organization as the ‘Greatest Collaborator’ for invaluable contributions to successful delivery of Phase 1 and to succeeding deliveries on for Phase 2 of the Turbo Australia Project. The project aims to leverage the established Virtual Underwriter service platform used for Personal Insurance market in Australia.

Has received the ‘2016 Above and Beyond’ employee recognition for my outstanding performance in Global Testing Services group. The award received has recognized my notable contributions on high-profiled projects and recommendations from the development team while extending efforts on various company activities/volunteer programs.

100% in Process Compliance audit review of Cash Management BIR PH Project all throughout the four (4) months-long testing activities. Along with the achievement is the recognition from the development team for providing detailed test cases uncovering important data scenarios that have had an impact from the project requirements and thus detecting 50 out of 67 defects throughout the three (3) build repackages.

Participated on GTS continuous improvement initiatives that resulted to an efficient materials and easy collection of data for metrics reports: Internal Key Performance Metrics for F&A releases, GTS-F&A Production Incidents Build Release Tracker with Metrics, and Proof of Test templates.

Has successfully created automation test scripts for downstream/regression test cases from zero. Adapted keyword-driven and data-driven approach, descriptive naming, documentation, and designed independent test cases to be easily understood by all testers. The automation test suite was used to an application designed to support over-the-counter receipting of direct funds as payment of policy premium and general ledger accounts.

Education and Credentials

Far Eastern University – Manila City

BS in Applied Mathematics with Information Technology, Batch 2013 Two (2) years as FEU Dance Company University Varsity and Scholar Career Service Professional, 05/2011, Certificate No. 08-145784, Examinee No. 261037 Civil Service Commission, Republic of the Philippines NovaED IT Training Services – Makati City

Two (2) months comprehensive Quality Assurance Training, 2013 Six (6) months comprehensive Java Development Training, 2013 Short course in Business 101 Training, 2012

ISTQB-BCS Certified Tester Foundation Level – Test Analyst, Training Completion 07/2015 Processworks Group

ISTQB Certified Tester Foundation Level Test Analyst (CTFL) 07/2015, Certificate No. 00177869, Candidate No. LL32931119

Business Finance and Accounting For Non-Accountants, Training Completion 12/2015 Businessmaker Academy

ISTQB-BCS Certified Tester Advanced Level – Test Analyst, Training Completion 07/2017 Processworks Group

ISTQB Certified Tester Advanced Level Test Analyst (CTAL) 11/2017 Reference

Character references are available upon request.

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