ANNETTE BURWELL

**** **** ** **, *** *, Washington, DC 20002 * ac3i5v@r.postjobfree.com

Phone: 202-***-****

SUMMARY

Optician/Optometrist Technician with fourteen years of experience in assisting and helping eye doctors select eyeglasses and contact lenses to improve their patient’s vision.

●Performs maintenance and repairs on patient's glasses.

●Performs required preliminary tests, record patient vitals, take retinal photos, and dilate patient’s pupils.

●Instruct patients in visual training procedures.

●Contact manufacturer for contact lens orders.

● Perform contact lens examination preliminaries.

●Instruct patients on contact lens insertion, removal, wearing schedules and solution use.

●Assist patients with frames and/or lens selections.

EDUCATION & CERTIFICATIONS

Cooper Vision Online Learning Center

New to Eyecare Certification, 2012

SANZ School, Washington, DC

Computer Specialist Certification, 2002

Oxon Hill High School, Oxon Hill, MD

Diploma, 1986

TECHNICAL SKILLS

Tonometry, Tonopen, Pachymetry, GDX, Topography, Automated Perimetry, Radioscope, Non-Contact Tonometer (NCT), Auto Refactor, Kowa Non-Mydriatic Fundus Camera for Optic Nerve and Macular Photos Dilation, Lensometer, Lens Analyzer, Microsoft Office Software, Outlook, Officemate

PROFESSIONAL EXPERIENCE

Visual Eyes, Upper Marlboro, MD 2011 - 2016

Optician

●Perform maintenance and repairs on patient's glasses.

●Assists with cash and credit card transactions.

●Perform inventory and verify receipt of all eyewear.

●Perform required preliminary tests, record patient vitals, take retinal photos, and dilate patient’s pupils.

●Respond to patient inquires regarding contact lens and glasses.

●Instruct patients in visual training procedures.

●Record completed contact lens orders.

●File all patients’ fee slips/contact lens agreement on a daily basis.

●Answered all incoming calls and schedule appointments.

●Contact manufacturer for contact lens orders.

●Verify and bill patient’s insurance provider for coverage of services.

●Assist the Optometrist as needed and required.

●Responsible for performing contact lens examination preliminaries.

●Schedule office visits as requested.

●Instruct patients on contact lens insertion, removal, wearing schedules and solution use.

●Maintain and update charts when contacts lenses are ordered and/or dispensed, including services provided and fees.

●Assist patients with frames and/or lens selections

●Contact patients to remind them of appointments and available orders.

America’s Best, Washington, DC 2010– 2011

Optician

●Assisted in dispensing eyeglasses and contacts lenses to customers.

●Performed duties in such a manner as not to jeopardize the safety and health of themselves, fellow- associates, customers, the public, or the environment

●Met and exceed set goals of the company.

●Ensure all intra-web functions were done daily including cancelled job statuses, backorder list, and problem jobs.

●Correctly operate equipment necessary to adjust eyewear

●Coordinate the delivery of eyewear products to customers according to Company guidelines

●Listen and respond immediately with an appropriate level of concern to all customer issues. Analyze, solve, and correct customer service issues

●Check status and notify customers when orders are delayed

Voorthius Opticians, Washington, DC 2006 - 2010

Optician

●Measured clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.

●Prepared work orders and instructions for grinding lenses and fabricating eyeglasses.

●Assisted clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.

●Maintained records of customer prescriptions, work orders, and payments.

● Performed administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping.

Dr. Ralph Swetlow, Ltd. 2002 – 2006

Optometrist Technician

●Placed orders for contact lenses.

●Communicated with patients about lens and contact lens.

●Managed contact lens/frame inventory.

●Instructed patients in using contact lens and lens care.

●Discussed options with patients and doctors.

●Completed insurance authorization.

●Performed patient pretesting.

●Answered basic optometric questions and patient concerns.

●Coordinated the delivery of eyewear products to customers according to company guidelines.

●Checked the status of orders and verified delayed orders.

●Assisted in the sales process and dispensing of eyewear when needed.

Vaxmonsky & Baloga Associates, Hyattsville, MD 2000 – 2002

Optometrist Technician

●Obtained and recorded patient's preliminary case history.

●Maintained records, scheduled appointments, performed bookkeeping, correspondence, and filing.

●Prepared patient for vision examination.

●Assisted in testing for near and far acuity, depth perception, macula integrity, color perception, and visual field.

●Instructed patients in care and use of glasses or contact lenses.

●Assisted patient in frame selection.

●Adjusted glasses.

●Modified contact lenses.

●Maintained inventory of materials and cleans instruments.

●Assisted in fabrication of eye glasses or contact lenses.

The Eye Site/Dr. Rose Gregory OD, Washington, DC 2000 – 2001

Optometrist Assistant

●Scheduled appointments according to the scheduling guidelines.

●Answered patients’ questions.

●Checked patients in and out and collect payments.

●Performed preliminary testing data collection as directed.

●Instructed patients on the insertion, removal, cleaning, care and proper handling of their contact lenses and glasses.

●Maintained complete and accurate patient records.

●Confirmed appointments the day before to confirm the appointment time and contacted no shows.

●Called for insurance pre-authorization; notified patients when their contact lenses/glasses were available for dispensing, etc.

●Cleaned and maintained equipment and instruments in the optometric area as well as supply inventories.

References Available Upon Request

Contact this candidate