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Sr. Business Analyst

Parkland, Florida, United States
November 29, 2017

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Parkland, FL ***** 954.***.****


Increasing Efficiencies Through Detailed Specialized Analysis

Experienced Senior Business Analyst with demonstrated history of working in logistics and supply chain industry. Providing experience in area of Sales Operations focusing on KPI reporting and data analytics. Strong track record of delivering highest of quality of problem solving and quantitative analyses. Process oriented individual who works well independently and with cross-functional teams.

Analytical Reporting Process Development and Implementation Data Validation

Taking Initiative Sales & Marketing Execution Detail Oriented


DHL ECOMMERCE, Weston, FL 2014 – 2017

With global network in 220+ countries and territories across the globe, DHL is the most international company in the world and can offer solutions for an almost infinite number of logistics needs.

Senior Business Analyst / Data Analyst

Provided key analytical support to Sales and other departments by gathering and preparing data for Executives for creating accurate and effective business analyses.

Streamlined reporting dashboards providing key analytical support for QBR’s and BRM’s, US Administrator (CRM Platform)

oProject leader on various developmental projects with 6 – 10 team members, utilizing AGILE / SCRUM methodologies, successfully established for improving sales team productivity

oUAT for planned project releases into production environment, resolving defects with IT Team

oCreated user friendly Reports and Dashboards for management and sales team use

oEstablished training guides for new hires and provided individual training sessions

Analyzed and reviewed overall monthly revenue reporting results and variances

Provided weekly / monthly performance analysis of sales KPI’s and investigated trends to management

Performed ad-hoc reporting and analysis as needed to support sales team’s business decisions

Analyzed sales pipeline to billed revenue by evaluating success of trade shows and direct mailer campaigns


Burger King Corporation is an American global chain of hamburger fast food restaurants with locations in all 50 states and 56 countries.

Sales and Traffic Analyst: Midwest & Central Divisions

Provided analytical support to regional franchise operations team ensuring highest level of quality on analysis.

Supported action plans developed by Regional Vice President (RVP) with quality high level analytical reporting

Developed analytical tools supporting field Key Performance Indicator Management using Excel and Tableau

RPG MEDICAL HOLDINGS INC., Boca Raton, FL 2011 – 2012

RPG Medical Holdings Inc. is the Exclusive Representative for and the Distributors for Cardio Crusaders.

Financial Operations Analyst

Planned, developed, and implemented strategies consistent with overall aims and requirements for launching the organization.

Contributed to launching of startup: Finance, Operations, Marketing, Management, IT


Formulated monthly and annual budget, and incorporated leasing model specifications with CEO

Increased business 20% by individually conceptualizing and implementing additional business marketing plan


Memorial Healthcare System, consisting of 6 acute care hospitals, a nursing home, outpatient facilities, home health services and physician practices, provides quality, comprehensive care to the residents of the surrounding communities.

Administrative Intern

Gained exposure to departmental operations, including hospital rotations and projects. Learned about healthcare governance, organizational practices and regulations related to healthcare industry.

Spearheaded starting plans for Open Heart Program, presented findings to Administration Team, and Open Heart Program team

NORTHWESTERN MUTUAL, Boca Raton, FL 2008 – 2010

Northwestern Mutual is ranked in the top 10 of largest U.S. life insurance companies, offering life, disability, and long-term care insurance as well as a variety of annuities and other accumulation products.

Financial Representative

Developed enduring relationships with clients by providing expert guidance for lifetime of financial security.

Identified and contacted potential clients, prepared and calculated proposals for Life, Health, Disability, Long-Term Care and Variable Annuities

Attended leadership conventions, participated in college recruiting and assisted new interns


Master of Business Administration (MBA), Finance

Nova Southeastern University, Davie, Florida

Bachelor of Science in Business Administration (BS), Finance / Minor, Marketing

Florida Atlantic University, Boca Raton, FL


Microsoft Office Suite (Excel, PowerPoint, Word, Access, Outlook, Visio) (CRM Platform)

SAP Tableau SQL Crystal Reports VTiger Online CRM

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