Jervin Mondesir

*** * **** **.

Brooklyn, NY ****2

347-***-****(718) 773-4356

ac3i4d@r.postjobfree.com

OBJECTIVE:

To obtain a Customer Care Representative position that complements my educational and work experiences and provides the opportunity for me to use and show my skills at what I know; thus allowing me to gain advancement and growth, not only to me but within a company as well.

SUMMARY OF QUALIFICATIONS:

§Worked closely with a health care team such as social workers, and doctors

§Ability to efficiently navigate the web and perform thorough research

§Strong administrative skills, including word processing with MS Word

§Ability to understand and implement applicable directions, regulations, and procedures

§Excellent communication, teamwork, and interpersonal skills

§Ability to handle three phone lines, and properly direct calls to right individual efficiently

§Bi-lingual in English and Creole, with the ability to translate

EDUCATION:

08/2013-present New York City College of Technology, Brooklyn, NY

Pursuing a Bachelors degree in Paralegal Studies

CERTIFICATES: HHA Certified, CPR, CNA

EXPERIENCE:

11/2015-04/2016 Feldman, Kronfeld & Beatty law Office, New York, NY

Legal Secretary-Part Time

Drafted various court documents, invoices and enclosures

Composed and typed routine letters of correspondence.

Corresponded daily with clients, insurance adjusters, doctors and

Attorneys.

Collected data to prepare & draft settlement packages for clients

05/2011-11/2015 Home care Services, Brooklyn, New York

HHA

Giving personal care to clients such as baths, feedings

Assisting clients to their Dr’s appointment

See to client’s health needs by ensuring they take meds daily

10/2007-04/2011 First Aide Home care services, Brooklyn, NY

HHA

Giving personal care to clients, such as baths & feedings

Greeted, and assisted clients with their personal care

Accompany clients to appointments

Volunteer work:

Church secretary for past 10 years.

REFERENCES: Furnished upon request

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