Sign in

Manager Customer

Hamilton, Ohio, 45011, United States
November 29, 2017

Contact this candidate


**** ****** **** **., ******** OH ***** 513-***-****

Glen Moore


A leadership role in transportation utilizing my strategic planning and problem solving skills. The ideal role will allow me to use my communication and management skills to implement creative solutions that would bring value to my organization.



Planes United Van Lines

West Chester OH

Director of Logistics, Long Haul Operations

Directed a logistics fleet and brokerage division with 3M in annual revenue.

Reduced Fleet turnover to 30% shrunk fleet write-offs by 200%

Conducted a fleet review of over 600 pieces of equipment, disposing of over 40 units and replacing 27 more for a total spend of 1.6M.


Ryder Inc.

Hebron KY

Senior Location Manager GE Aviation

Manage a business unit with ten managers, 2 cross dock operations, 120 employees, 150 pieces of equipment and 19M revenue. In 2014 unit beat goals in Safety, Continuous Improvement, Revenue Growth and Retention.

Recognized and identified over 800K in cost reductions to customer in 2014, through engineering and expansion projects. Spearheaded a capacity and utilization tracking project to optimize fleet size.

Secured customer commitment to not put the business out for bid when it came up for renewal 17 months before present contract expired.

With engineering team developed color, and shape coded system for cross dock team to improve dock loading accuracy.


Ryder Inc.

Hamilton OH

Logistics Manager, Master Halco/Primesource

Manage two DCC accounts with combined revenues of four million dollars and a team of 2 managers, a lead driver and 25 full and part time drivers, including a fleet of over 70 vehicles.

Upgraded location to TMW from RD2000 and added a solution to preload trips into TMW eliminating manual trip entry process

Reduced fleet size to create a more cost effective solution for the customer, which also resulted in increased margin for Ryder.


Ryder Inc.

Hebron KY

Carrier Manager, Fram Group

Lone onsite liaison between customer and all Ryder teams that supported customer. Brought cross functional teams in MI and TX into action to ensure client objectives in Hebron were met.

Responsible for managing carrier base of 60 TL and 15 LTL carriers in US and Canada. Communicated performance to them via a monthly scorecard system and worked with carrier base to improve service levels, EDI compliance and tender acceptance.

Worked to improve EDI and manual update compliance with carrier base. Improved EDI compliance by over 50%

2006-2011 Ryder Inc. Fairfield OH

Logistics Manager Pella Windows

Start up Pella Window DCC location in Fairfield, OH. Able to streamline fleet by 25% from original engineering plan by working with engineering to adjust routes, saving customer money and enhancing Ryder margin.

Obtained a greater than 98% on time service level over the life of the account.

Implemented new solution for an interplant shuttle that generated an additional $300K in annual revenue, and generated a cost savings for customer compared to outside carriers.

2000-2004 Watkins Motor Lines West Chester OH

Account Executive

Manage and grow a 3 M dollar sales territory, using sales techniques and understanding of transportation networks to develop solutions that fit customers’ needs.

Exceeded revenue and new customer goals by between 10% and 30 % and recognized regionally for new account growth with quarterly and 2001 annual awards.


State University of NY Cortland

Cortland NY

BA Economics

Management concentration

USMC Officer Candidate School


References are available on request.

Contact this candidate