LAURIE A. LAPP

ac3i0l@r.postjobfree.com **** Fairway Dr. Fox Lake, IL 60020 815-***-****

Dedicated and dynamic professional possessing a proven track record of superior performance, seeks to leverage expertise in Project Management, Program Execution, Client Relations, Administrative Operations,

Operational Optimization, Strategy Development, Solution Implementation, Strategic Reporting, and Compliance to support key initiatives and

profitability within a progressive organization.

SUMMARY: • Support operations through implementation and management of best practices.

•Ability to exercise tact, good judgment, and initiative in dealing with clients and public.

•Work proactively to ensure best service and logistical coordination to meet client needs.

•Assess and optimize processes to control costs and enhance profitability.

•Possess experience in organizing, evaluating, analyzing, and problem solving.

•Plan and execute program related initiatives to meet key operational goals.

•Able to handle various responsibilities concurrently, managing all tasks in a timely, efficient, and effective manner.

EXPERIENCE: GRAYSLAKE NORTH H.S. 2009 to Present

Secretary to the Associate Principals (2010 to Present) Grayslake, IL

•Serve as building liaison for external building rentals for the public.

•Coordinate scheduling, setups, deposits, insurance certificates, contracts, and approvals prior to any event by an outside agency taking place.

•Responsible for facilitation of weekly building usage calendar meetings, maintenance department work orders, requisitions, purchase orders, faculty observation schedule for Associate Principals, field trip/bussing coordination, meeting agendas/minutes, and scheduling for each Associate Principal on a daily basis.

•Assist in execution of community and parent events, including: Registration, Open House, Freshman Orientation, Teacher Orientation, AP Parent Night, Parent University, Teacher Appreciation, Welcome Incoming Freshman Night, Honor Roll Recognition, and Graduation.

•Entrusted with annual responsibility to edit, update, and distribute emergency planning

materials and staff/student manuals: Classroom Emergency Phone Lists, Classroom Emergency Folders, Crisis Response Manual, Crisis Response Procedure Flip Chart, Critical Incident Manual, and Student Handbook.

•Assist parents, teachers, and students with questions and appointments.

•Gathering, sorting, and distributing mail to each Associate Principal and typing correspondence when asked.

•Oversee coordination and implementation of standardized testing for all current and future students (currently PSAT 8/9, PSAT/NMSQT, SAT & AP).

•Coordinate multiple practice exams and optional SAT preparation class offered to students.

Interim Registrar (2009 to 2010)

Student Records - Data Entry Clerk

•Ensured smooth and efficient operation of student records/data entry office and set daily priorities based on knowledge of overall functions.

•Planned/initiated clerical, secretarial, and administrative activities related to student/data records.

•Maintained all pertinent information for incoming and current students in automated data control system.

•Posted grades, progress reports, report cards, and transcripts.

RSVP DIRECT, INC. 2007 to 2009

Administrative Assistant Wheeling, IL

•Planned and coordinated multiple large projects, including: employee/client recognition programs, monthly/quarterly/annual reporting of production tracking, client invoicing, vendor billing, and CSR timeliness of billing, quantity tracking for all jobs, and cost tracking for all plant production machinery.

•Focused on inventory control/tracking, reducing office supply costs by 30% within one year.

•Administered calendar maintenance, scheduling, creation of business/marketing documentation, employee identification badges, and salesmen business cards via Photoshop.

•Issued and approved purchase orders, office supplies, safety supplies, and parts ordering.

•Oversaw plant/internal billing for P&L and monthly client bank account reconciliation. Continued on • Provided assistance to controller with HR and Accounting duties, and CSRs with client projects Page Two... as needed.

LAURIE A. LAPP Page Two

~ Professional Experience (Continued) ~

STATELINE STAFFING SERVICES, INC. 2006 to 2007

Online Recruiter (2007) Beloit, IL

•Managed website maintenance and related office administration.

•Ensured all open positions were posted/updated on company website and career databases, including: Monster, Yahoo, CareerBuilder, iHire, Illinois Skills Match, Wisconsin JobNet, and several college sites.

•Authored weekly open position ads for local newspapers.

•Contacted potential candidates to schedule interviews, maintained contact logs, and assisted with administrative duties as needed.

Recruiter (2006 to 2007)

•Interviewed potential candidates, assessed individual experience and employment history to ensure client and employee satisfaction when placed.

•Wrote candidate resumes as needed, completed daily/weekly reports, new hire processing, termination, and client order paperwork.

Administrative Assistant (2006)

•Responsible for general administrative duties which included: answering telephones, employee check-in, payroll distribution, greeting applicants, distributing applications, administering clerical testing, criminal history searches, completing new hire paperwork, and administration of drug screens.

•Entrusted with creation of written warnings and the scheduling of employee meetings that followed.

WORKPLACE STAFFING 2005 to 2006

Staffing Program Assistant Rockford, IL

•Provided program support with responsibility for answering telephones, employee check-in, payroll distribution, applicant pre-screening/testing, social security verification, criminal history searches, and employment verification.

•Assisted in employment searches for both clients and employees, with responsibility for the training of new internal staff.

•Delivered floating support between departments, assisting in coverage for internal positions.

HILCO INDUSTRIAL, LLC 2003 to 2004

Auction Coordinator/Onsite Manager Northbrook, IL

•Oversaw coordination, creation, and maintenance of office/auction calendars, catalogs, company databases, website information, maintained auction supplies, proxy bidder information, third-party rigger insurance verification, onsite catering, and temporary staff.

•Coordinated travel and accommodation reservations for auction team, acting as company liaison for customers and third-party riggers.

•Responsible for researching sales/use tax laws, state licensing, back taxes owed on properties, filing of sales tax exempt certificates, and filing of monthly/annual tax returns.

•In charge of training temporary help, auditing/balancing of sale data & deposits, auction registration approval, clerking of sale, and customer invoicing/billing, payments.

CERTIFICATION: • Cardio Pulmonary Resuscitation (CPR) • Notary Public

•Certificate in Behavioral & Mental Health • Behavioral Based Interviewing

TECHNOLOGY: • Microsoft (Word, Excel, PowerPoint, Access, & Outlook)

Adobe Acrobat & Design (Photoshop & Illustrator) • Peachtree Accounting

Google (Drive & Mail) • Corel (Word Perfect & Quattro Pro)

PowerSchool • ACT!

Infosnap • Visio

Mastery Manager • UltraStaff

UPS Worldship • CUS

QuickBooks • Sold

EDUCATION: AUBURN H.S. CAPA Program/Accelerated Classes Rockford, IL

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