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Customer Service Medical

Middleburg, Florida, 32068, United States
November 27, 2017

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Julie Marsh

**** ***** **** ***** **********, FL 32068 (904)***-****


Dedicated Medical Administrative, Customer Service Support Professional with 13 years’ experience working in fast-paced environments that require strong organizational, technical and interpersonal skills. Highly trustworthy, ethical and discreet; committed to superior customer service. Excellent project manager continuously sought out for technical knowledge and resourcefulness, able to interact effectively with diverse personalities and ethnic groups with positive outcomes.


BLS Certified for Medical Professionals HIPAA & OSHA Compliant

Multi Phone-lines Patient Scheduling

Insurance Verification Dental Administrative Procedures

Microsoft Office Office Finance

Medical Insurance Collections

Patient Care Computerized Practice Management

Medical Terminology & Anatomy Customer Service

Medical Records ICD-9 & ICD-10 Coding


Medical Administrative Assistant

Greet patients, check-in and check-out, schedule appointments

Verify patients insurance eligibility and co-pays

Assist with medical records, updating patient demographics

Organized and manage patients' health information data

Verified accuracy and accessibility of files

Patient check in and check out

Answered incoming calls, scheduled appointments

Verified Insurance

Monitor, note, report and investigate suspicious activity


Angel Kids Pediatrics Jacksonville, FL 10/2015 to 10/2016

Medical Records Virginia Beach, VA 7/2014 to 2/2015

Medical Administrator Virginia Beach, VA 10/2013 to 6/2014

Medical Administrator USNS Comfort 6/2009 to 2/2010

US Navy Culinary Specialist 12/2001 to 10/2013


St. Johns River State Medical Admin Orange Park, FL 1/2017 to Present

Everest University Medical Admin Orange Park, FL 03/2015 to 10/2015

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