Nicole T. Pitts
**** *. ***** ******, ************ PA 19147 ac3hyy@r.postjobfree.com 484-***-****
Experience
Comcast NBCUniversal 2015-Present Philadelphia, PA
Leadership Programs Specialist, Enterprise Rotational Programs
Support the management of high potential Enterprise Rotational programs: CORE Technology, MBA Rotational Leadership, & Finance Leadership Programs
Assist in management of recruiting efforts across all 3 programs including: campus recruitment, Executive feedback, hiring discussions, and selection process
Develop strong relationships with program associates and business partners including monthly mentoring sessions
Successfully design, plan, and facilitate New Hire Orientation for over 40 new associates
Partner with senior leaders to enhance business connections across the Enterprise
Plan Quarterly Development Sessions (LA, Orlando, Atlanta & Philadelphia) for all 3 programs and contribute to curriculum design
Plan and execute events for STEM initiatives including Tech + Innovation Speakers Bureau & TechWomen
Active member of the Leadership Committee for Comcast Cares, our company-wide Volunteer Initiative
EBS Healthcare 2014-2015 West Chester, PA
Human Resources Specialist
Contributed to a global leading organization in birth to 21 year-old educational programs
Represented and marketed current job opportunities for the largest provider of services in the pediatric population
Recruited, screened and matched SLP, OT, PT, and school psychology candidates to districts nationwide
Maintained regular contact with candidates and hired employees to ensure continuing satisfaction
Quickly learned and utilized internal payroll system as well as demonstrated and solved issues with current employees
Acted as the first point of contact for more than 150 employees by resolving complex issues and maintaining rapport
Assisted employees with educational state licensure process
Steered numerous employee events and trainings throughout the year
Procura Management Inc. 2010-2013 Norristown, PA
Client Services Coordinator/Account Management
Worked with clients daily to facilitate the intake of new assignments
Held extensive experience coordinating new assignments with proper internal resources
Hand selected after first 3 months of employment to assist Sales team with account management of 5 key accounts in order to generate additional revenue
Promptly, and accurately handled at least 50-60 calls a day
Documented and resolved any member issues; Implemented new or updated internal processes to ensure quality customer service
Mastered internal data management software: CRM
Created and executed monthly and quarterly sales reports for key accounts
Assisted in creating and preparing marketing and sales presentations
Education
The Pennsylvania State University 2010 University Park, PA
Bachelor of Science in Human Development and Family Studies
Additional Information
Activities
Philadelphia Society of People & Strategy, providing interviewing skills in Philadelphia Public High Schools
The Penn State IFC/Panhellenic Dance Marathon (THON), the largest student-run philanthropy in the country
YMCA Adult Women’s Basketball League
Member of YPN, Young Professionals Network & Women’s Network
Information Technology Skills
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, salesforce.com, SurveyMonkey