Curriculum vitae

Objective :

Seeking a position to utilize my skills & abilities to offer professional growth while being resourceful, innovative & flexible, where there is scope to learn and good career growth.

Personal Data :

Mohamed Maatoug

Date of birth: 28/04/1987

Age: 30 Year Old

Marital status: Single

Nationality: Tunisian

Address: Al Dafna Khalifa West, Doha, Qatar

Tel: 00-974********

Email: ac3hy7@r.postjobfree.com

PERSONAL PROFILE:

• To take initiative for providing timely resolutions & guidance for satisfactory

Execution of work.

• Dynamic, self-motivated with pleasant personality.

• Punctual. Ability to work & remain calm under pressure.

• Adaptability, teamwork, focuses on results, developing organizational talent &

An active listener.

• Good oral & written communication skills.

• Hard working & dedicated.

Education:

• December 2010:

Higher Diploma Information of Technology and Automatism, Telecom University Tunisia.

• June 2006:

Baccalaureate degree in Business and Management, Montfleury high school Tunisia.

LANGUAGES:

•Arabic (mother tongue) excellent written & spoken.

•English: excellent written & spoken.

•French: excellent written & spoken.

•Italian: Moderate written & spoken.

Career summary:

Mars 2015 – October 2017: Territory Sales Manager in ARAMEX UAE (DUBAI).

Duties and responsibilities:

Building the business within the territory using a variety of sales techniques.

Targeting potential customers and assessing opportunities of sales.

Arranging meetings with potential customers and selling product offerings.

Analysing competitor activities in the region and assessing opportunities for business development.

Networking with business in the territory and building relationship.

Chasing sales leads from others members of the company.

Working closely with other territory sales manager's and national account manager.

Keeping up to date with industry news to identify opportunities for new business.

November 2012 – Mars 2015: Business Development Executive in DHL Express Worldwide UAE (Dubai).

Duties and responsibilities:

Highlight opportunities and suggest solutions to improve DHL’s procedures, technology and service so that DHL can provide continuously universally high level of service to all customers.

Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction.

Develop and implement a personal sales plan and call cycle that

Incorporâtes initiatives for identifying and gaining new business to

Achieve the individual sales (volume and profitability) targets.

Meet and exceed New Business Targets through acquisition of competitor held accounts.

Develop and implement an approach to secure competitors and prospects business in the shortest time possible. Establish Prospects pipeline to support this approach and target them accordingly.

Manage all customer-related information by communication to the selling team around specific customers as well as in sales systems so that other DHL staff can access customer and territory information.

Exploit all new opportunities from potential customers (provided by the lead qualifier as well as self generated sales lead) ensuring a maximum penetration of DHL in assigned territory.

August 2010-November 2012: Sales Team Leader in Al TAYER Group UAE (Dubai).

Duties and responsibilities:

• provide customer and staff with clear standards and expectations.

• ensure all customers reach an appropriate conclusion

• Use customer’s compliments, comments and complaints to drive

Improvements to service.

• Equip our staff to provide customers with an excellent standard of service.

• Coordinate with various staff for operational support activities of the

Unit Serve as a liaison between departments and operating units in the

Resolution of Day-to-day administrative and operational problems.

• Applying commercial skills to meet sales and cost budgets.

• Update business rapport.

February 2008 - July 2010: Telesales Agent in Orange Telecom

French company TUNISIA.

Duties and responsibilities:

• Convince the customer to buy internet and mobile package on line.

• Explain and deliver a good description of the product.

• Fix internet and telephone problem for the customer.

• Assist the customer with a good answer about the new offer of the company.

• Get a new customer.

• Receive customer complains about the delivered service.

• Manage the team in the absence of the supervisor.

• Deliver a positive feedback.

Computer skills:

Programming skills:

Java

C

C++

Auto Cad

Wide experience in using Microsoft applications:

Microsoft words

Access

power point

Excel

Outlook express

Divers:

Qatar Driving License

UAE Driving license

References:

Girish Menon mullah: Store Manager in Al Tayer trends Fashion & Home department.

Dubai: Cell phone: 009**-**-*******

Email: ac3hy7@r.postjobfree.com

Contact this candidate