ac3hq8@r.postjobfree.com (***) *** - **** / (905) 391 - 2968 Whitby, ON

KAT O'BRIEN

P R O F E S S I O N A L E X P E R I E N C E

Increased social media presence and interaction by 75% across various platforms

Managed the curation, scheduling, creation and distribution of original content for promotion

Designed promotional material, original content and social media campaigns

Managed a team of 15 people in planning, organizing and executing multiple events and advertising campaigns Created, managed and promoted a social media presence for Residence Council

Was responsible for assisting the college with any events, tours, meetings or safety drills hosted at the Residence

Decreased customer wait times by 20 seconds

Maintained cleanliness of workstation in accordance with Food Safety Rules and Health Standards

Maintained production sheets of food preparation and baking as reference guide for management to aid the baking and customer service teams

Marketing & SEO

Coordinator

The Staff Room & TSR

Canada

2016 - 2017

Customer Service &

Food Preparation

Tim Horton's

2015 - 2016

Residence Council

Coordinator

St. Clair College

2014 - 2015

E D U C A T I O N

2012 - 2015

Advanced Diploma

Entertainment

Technology

St. Clair College

P R O F I L E

Customer Service professional with over 5 years experience in the food, service, medical and business sectors. I am seeking a full- time position in the field or retail, management and marketing. My experience in developing strategies has driven success. I aim to resolve all conflicts and problems with positive solutions and maintain the highest standards of customer service. S K I L L S E X P E R T I S E

Leadership

Communication

Management

Production

Tech Savvy

Focus on Business Growth

Operational Excellence

Excellent Organization Skills

Detail Oriented

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