FELICIA K. HALE
P.O. Box ***, Wylie, TX ***** Cell 469-***-**** ac3hp6@r.postjobfree.com
Professional Summary
Certified Bookkeeper with experience working with small to medium sized businesses of all entity types. In depth knowledge of GAAP, payroll, sales tax, accounts payable & receivables. Highly motivated with strengths managing a team which consistently met deadlines and increased overall productivity. Responsible for ensuring client’s financials were correct and ready for taxes. Established relationships with new clients and implementing a plan designed to meet their individual needs.
Highlights
Proven Team Leader
Proficient in QuickBooks
& QuickBooks Online
ATX Software
Active PTIN
Income Tax Knowledge
Dependable
Analytical
Detailed Oriented
Self-Motivated
Employment Experience:
Mr. B’s Bookkeeping & Tax Service: Nov 2012 – October 2017
Oversaw the bookkeeping & payroll department and managed staff of four with an average of 65 payroll clients and over 100 bookkeeping clients.
Responsible for seeing that all deadlines were met for monthly, quarterly & annual reporting.
Experience in multi-state payroll and sales tax.
Diversified client base from exotic animal imports, restaurants, construction to professional offices.
Have experience with S-Corp, C-Corp, Partnerships and Sole Props using both cash and accrual accounting.
Instrumental in developing marketing and client services resulting in company revenues doubling.
Protection One: Oct 1992 to May 2002 & April 2004 – Mar 2009
Sales Development Assistant
Assisted in developing national sales training and incentive programs.
Trouble shot and researched issues for branch offices concerning payroll, personnel and account payable issues.
Supported three senior vice presidents and produced statistical reports to monitor installation and service activities for the 55 branch offices across the country.
Operations Analyst – Field Operations.
Developed and maintained key metrics which measured branch office performance and detailed trends and variances.
Oversaw month-end reports, accruals and journal entries needed by the finance department for the branches P& L statements.
Texas Commercial Energy: May 2002 to April 2004
Switching Analyst
Analyzed and rectified issues for customers switching between electric companies after deregulation of the electric system in Texas.
Was the liaison with the Public Utility Commission of Texas to insure the company was adhering to new and changing regulations.
Petite Sophisticate: 1988 - 1992
Manager
Oversaw retail store’s sales, customer service and staff of 14
Increased productivity 23% in the first year.
Received national award for customer service
Professional Affiliations
American Institute of Professional Bookkeepers,
National Society of Professional Tax Preparers