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Project Manager Customer Service

Location:
Sarnia, Ontario, N7S 5Y6, Canada
Posted:
November 26, 2017

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Resume:

AMINA MOHAMMED IKAF

Unit **,**** Afton court, Ontario, N7S 5Y6 226-***-****

ac3ho9@r.postjobfree.com

SKILLS

• Business planning skill

• Microsoft office suite

• Account management

• Conflict resolution

• Organized

• Team leadership

• Project management

• Languages: English (Proficiency), French (Read & write) Urdu, Arabic (Read) EDUCATION

Post Graduation -International Business Management September 2016 – Present Lambton college (Sarnia, CA)

Bachelor’s Degree -Commerce June 2013 – April 2016 The New College (Chennai, India)

PROFESSIONAL EXPEREINCE

Warehouse Associate May 2017- Sep 2017

Hudson Bay Warehouse

• Project Execution

• Maintained accurate stock records and schedules

• Inventory management

• Delivery Management

• Software and Documentation assistance

Cashier/ Customer Service May 2017- Sep 2017

Convenience Store

• Managed cash stock and inventory balances accurately

• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges

• Prevented store losses using awareness, attention to detail and integrity

• Organized weekly sales reports for the sales department to track product success Crew Member May 2017- Sep 2017

Fresh Burger (Toronto, ON)

• Provided excellent customer service to all ranges of customers

• Professionally addressed customer queries and concern

• Handled cash, debit and credit transaction

• Demonstrated excellent multitask activities, response to customers and preparing order

• Worked effectively as part of a team

VOLUNTEER EXPERIENCE

Enactus, Lambton College Sep 2016- Present

Project Manager, Can-struction

• Leading the project group and ensuring overall success of the project

• Responsibilities to organize team meetings, delegate roles and responsibilities to team members

• Tasks that include recruitment and on-boarding of new team members, training and development

• Organizing fundraising and/or social events

Project Member, Global Goals Seminars

• Coordinates with project manager to receive project responsibility and oversee task completion.

• Communicates with project manager on project status.

• Ensures project success

Team Member, Strength in Numbers- Financial Literacy Program

• Awareness of basic money management

• Knowledge to consider they financial choices, such as everyday decisions

• To make student understand the impact of economic choice on the world they live in Centre for Academic Integrity, Lambton College January 2017- Present

• Being a leader in modeling exceptional decision-making and ethical behaviors

• Strong and dynamic in communications

• Create promotional material such as posters, brochures and other informational material

• Bringing creative ideas to team meetings

• Develop innovative and inspiring student centered promotional materials for the CAI Worked as a volunteer in Age-Friendly event, Sarnia Worked as a volunteer in YMCA in celebrating Halloween and Diwali for refugee children References: Available on Request



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