Customer Service Manager
Resume:
Jessica Walden
Tifton, GA *****
***************@*****.***
Obtain a postion in the business field where I can maximize my skills and qualities.
Work Experience
Assistant Store Manager - Operations
Big Lots - Tifton, GA
September 2011 to Present
I am merchandising manager of Big Lots. Daily duties include: computer work, inputing/reconciling invoices. Reconciling cashier register tills, making/verifying daily deposit/change orders. Manage stock crew/floor associates/cashiers. Interviewing/hiring of associates. Unloading of merchandise/furniture trucks. Processing of merchandise freight to sales floor. Creating of company directed sets/planogram. Customer service specialist and sales specialist. Handling of customer complaints.
Packing Department Employee
Labor Finders - Tifton Aluminum Extrusions, Packing Department - Tifton, GA
July 2011 to August 2011
(Laid Off)
Lifted 50-75 pounds of aluminum, Ran items through stretch wrap machine, Packaged items to be shipped.
Pest Control Technician
Conway Pest Control - Tifton, GA
August 2008 to May 2011
Provided pest control service to approximately 160-180 business and residents on a monthly basis. Contacted each customer monthly to schedule service as well as created and ran daily routes.
Adjustments Specialist
Synovus Financial Corporation - Columbus, GA
September 1999 to March 2004
Researched and adjusted errors to make corrections on customers checking/savings and the federal reserve/internal bank accounts. Answered telephones and assisted in appropriate manner. Worked closely with the Federal Reserve Banks.
Customer Service Specialist
K-Mart - Columbus, GA
1998 to 1999
Provided customer service to store guest, Processed refund/sales transactions, Scheduled lunches/breaks for cashiers, Answered telephone and assisted in appropriate manner.
Waitress
Golden Corral - Columbus, GA
1997 to 1998
Took and placed orders for restruant guest, Provided a friendly dinning experience for all resturant guest.
Education
General Education Diploma
Tillinghurst Adult Education Center
July 1999
Additional Information
I am a very entergetic, self motivated, driven individual. Eager to learn as well as succeed. I am great at multi-tasking and work well under pressure. I have good customer service skills and work well alone as well as with the public.
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