Customer Service Manager

Curriculum Vitae

Of

Zoliswa Ngcatywa

Address ***** ***** ****

Makhaya

Khayelitsha

7784

Contact no 073-***-**** or 072-***-****

Email Address ac3ha8@r.postjobfree.com

Personal Details

Name Zoliswa

Surname Ngcatywa

Date of Birth 18/06/1978

ID no. 780-***-**** 081

Gender Female

Marital Status Single

Nationality South African

Health Status Excellent

Home Language IsiXhosa

Other Languages English

Criminal Record None

Educational Qualification

Last School attended Ikamvalethu Finishing School

Highest Grade Passed Grade 12

Subjects Passed English

Xhosa

Accounting

Business Economics

Economics

Other Qualification

Institution SETE

Course Wholesale & Retailing

Year April 2003 – March 2004

Institution Stanford College

Course Certificate in Computer Business Management

Duration January 2006 – June 2007

Work Experience

Company Tiger Eye Retail

Position Supervisor

Duties Open and close the store

Ordering stock, do banking for the store

Store Administration, in charge of the Staff

Handling the complaints from customers

Period March 2010 – April 2016

Company Edgars

Position Cashier/Service operation

Duties Counting float on daily basis

Process payment on credit card,gift cards and vouchers

Company Trends sales Merchandise

Position Merchandiser

Period July 2007 – July 2008

Duties Packing stock, customer service

Doing returns, putting up displays

Company Nu-metro Cinema

Position Counter/ Cashier

Duties Counting stock, Selling tickets

Attending Customers

Period June 2005- June 2007

REFERENCE

1 Mr Sisonke Mngwana

Supervisor

Edgars

Contacts - 073-****-***

2 Mr Charlton

Manager

Nu-Metro Cinema

Contacts – 084-****-***

3 Mr Lucas Nkqayana

Manager

Tiger eye retail shop

Contacts – 083-****-***

4 Mariah Nogaba

Assistant Manager

Tiger eye retail sop

Contacts – 076-***-****

5 Miss Pumeza Makuala

Supervisor

Edgars

Contacts – 083-***-****

Contact this candidate