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Manager Case

Location:
Mechanicsburg, PA
Posted:
November 25, 2017

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Resume:

Muthu Venkatesh

SENIOR FILENET CONSULTANT

I have around 10 years of experience in developing applications supporting business needs for commercial clients and state governments. My primary application development experience is with IBM FileNet and related technologies

IBM FileNet Certified professional in FileNet and ICM Development and Administration.

Experience with participation and leading JAD sessions with clients to gather/clarify/refine requirements and produce solution design.

Led sessions with client in transforming business processes from conceptual level into FileNet based workflow modeling.

Extensive experience in producing documentation such as solution architecture, solution design, application deployment guide, test plans, application administrative guides and support runbook.

Augmented experience in managing primary stage Oracle and Windows administrator tasks required during development phases.

Excellent communication skills with positive attitude to be a good team player!

Linkedin Profile

https://www.linkedin.com/in/muthuvenkatesh

Skills and Technologies

FileNet

Products: IBM FileNet (CM, BPM, CPE 5.2.1), IBM Content Navigator(ICN),IBM Case Manager(ICM 5.3.1), IBM Enterprise Records, IBM Business Process Framework (BPF), Case Analyzer, DataCap.

Programming Languages: Java, HTML, JavaScript, DOJO.

App Servers: WebSphere

DBMS: Oracle, DB2, Microsoft SQL Server

Tools: Rational Products, Microsoft Office

Certifications

Sun Certified Programmer for the Java Platform

IBM FileNet Certified Professional in Business Process Manager

IBM FileNet Certified Professional in Content Manager

Professional History

Sr. FileNet Consultant @RGB Projects-IBM(Hertz/Citi) [Dec’16 – Current]

Worked on building solution by defining case properties, solution page, tasks and integrated workflows for the task with ICM 5.3.1.

Developed custom pages, extending existing pages, script adaptors using CASE JS API and DOJO.

Complex workflows are developed using case Operations, Code module.

Developed code module, batch process using Case Java API, PE and CE Java API.

Testing and development iterations using Case Client.

Customized out of the box widget (Case Search, Case List, script adaptor, Inbaskets etc.) for ICM by extending it using DOJO and Case JS API.

Defined case, Tasks/ Case workflows, solution Templates for the business needs.

Worked on case EDS and created Validations using script adaptors for task related workflow properties.

Developed custom actions/Script Adapters in ICM.

Designed and developed document injection batch for FileNet, which gets the data from the XML and shred drive into FileNet.

Worked on customizing solution pages, Work pages, case Pages.

Developed request and response plugin filter showing custom actions based on the document security. Developed the custom alerts based on the document type property to the user.

Developed and configured EDS Service integrating with external database to populate Client information such as first name, last name, and address based on the clientId.

Worked on creating desktops, team spaces for various requirements and permissions.

Worked on creating repositories, desktops, Viewer mappings, Security using ICN.

Created Solutions, Case properties, Document types, pages, In-baskets, roles using IBM Case Builder.

Defined case, Tasks/ Case workflows, solution Templates for the business needs.

Worked on various ICM Operations and developed custom operations using code module.

Worked on Case Manager Builder, Case Manager Client, and Case Manager APIs.

Worked on designing the task, which involves work queues, inboxes, and Custom operation.

Customize out of the box widgets for ICN and ICM.

Created Solutions, Case properties, Document types, pages, In-baskets, roles using IBM Case Builder.

Developed code modules using java Case Manager APIs, which will get used during the task processing of the workflow.

Sr. FileNet Consultant @ Deloitte [Mar’12 – Nov 16]

Created ICM Solutions with many case Types. Created tasks to associate with Case Type. Worked on creating different pages based on roles.

Worked on customizing Case Search, Case List, Inbaskets, Toolbar etc.

Worked on validation on ICM both with EDS and Script adapters.

Worked on designing and migrating the approval process from custom application to ICM 5.2.1.

Created custom widgets in ICM for pdf generation based on customer templates.

Performed assessment of ICN based application used for document processing including assessment of custom ICN plugins and features and identified areas for improvements.

Worked on developing response filters in ICN and created custom plugin.

Worked on changing the Workflow components like component code into code module for supporting 5.2.1.

Developed workflows for the document work process of the social services benefits claim, which involves lot of approvals and work queues.

Developed workflows for the business logic, which involves many approval processes. Workflow involves around 15 work queues, inboxes, custom queues.

Developed custom module for the PTM and worked on the distribution logic.

Worked on Document migration process for legacy documents into FileNet.

Worked on changing the API calls from custom application.

Validate workflow system engine upon migration that includes all documents, workflows, subscription.

Created Document classes, workflows, Queues and worked extensively on the workplace XT.

Worked on creating and defining properties, choice lists and custom objects classes in P8 CE.

Responsible for created High level and details design document for the FileNet design.

Developed custom application for the work Item Inbox, Document search, WorkItem search, WorkItem creation, Custom Work Item Viewer which will show WorkItem metadata, document meta data and the document in the viewer on the same screen, using java screens using JSP and JS.

Maintained release notes related to changes in the environments, and defect fixes for various releases.

Worked with Senior project manager, and other team managers to achieve the deadline and the game plan for migration to all the environment to achieve the project deadlines

Analyzed requirements and identified gaps within current application and provided development estimates for completion.

Worked on design changes and proposed new design for performance improvement.

FileNet Developer @Ixion, Houston, TX [Nov’11 – Feb’12]

Developed workflows for the billing process of the old age home golden living claim process, which involves approvals steps and work queues.

Design and developed middle-layer framework encapsulating and supporting FileNet calls.

Created a process which will load the data into oracle database from the Content Engine every night for generating reports.

Unit tested the API calls. And integrated with the custom application by working with java team.

Developed custom application for the work Item Inbox, Document search, WorkItem search, WorkItem creation, Custom Work Item Viewer which will show WorkItem metadata, document meta data and the document in the viewer on the same screen, using java screens using JSP and JS.

BPF Developer @ State Government of Ohio, Columbus, OH [Apr’11 – Nov’11]

Developed workflows for the hearing process of the unemployment benefits claim, which involves lot of approvals and work queues.

Configuring In baskets, users, Roles, Application settings in the Business process Framework (BPF).

Created custom Tabs and custom tools using Java, JSP, Java Script and CE APIs.

Worked on FileNet Capture to capture the information from the scanner. Captured required properties as the document properties during the scanning process of the mails in mail room.

Developed nightly reporting process which will fetch data from CE and puts into Oracle database for generating nightly report.

Writing technical design document for custom screens in the BPF, reporting process and Data migration.

FileNet Developer @Moody’s Investor Services, NY [Jul’09 – Mar’11]

Developed complex workflows for the approval process of the ratings system, which involves many approval’s Inbox and work queues.

Worked on CE 4.5.1 APIs for storing document into object store, retrieving documents, deleting documents, Creating Choice lists, Properties, Versioning.

Developed Component Integrator steps for workflow which queries CE, retrieves data object and updates with workflow data, Updates database using Java and FileNet CE-PE APIs.

FileNet Developer @Express Scripts, St. Louis, MO [Sep’08 – Jun’09]

Designed and implemented custom interface which integrates UI which are built using java swings and FileNet using PE 4.0 APIs and CE 4.0 APIs.

Worked on customization of step processors, work classes, distributor queue, work items etc.

Content Engine API is used to interact from Application Engine to CE and access the data from CE. Worked heavily with P8 Content Engine API and Process Engine API - dealt with session objects, workflow objects, work queues and batched them.

Software Developer @MLK Systems, India [Jul’06 – Dec’07]

Assisted various development teams with Java related development.

Education and Certifications

Masters in Software Engineering

VA, USA. 2008

References will be provided on request



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