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Customer Service Microsoft Office

Los Angeles, California, United States
November 28, 2017

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**** *. *** **, *** Angeles, CA 90065

OBJECTIVE: Highly motivated professional with a strong educational background in health administration along with leadership skills obtained from previous management positions. I hope to utilize my skills in organization, collaboration, time management and other experiences in a field in which I find the most complex and satisfying at the same time: healthcare. My constant curiosity proves my eagerness to learn and willingness to exceed.

EDUCATION: California State University, Northridge Northridge, CA

Anticipated graduation date December 2017

B.S. Health Administration Candidate

Glendale Community College Glendale, CA

January 2015-December 2015

Participation in Women’s Volleyball and Basketball Team

Providence High School Burbank, CA

Diploma received on May 2013

EXPERIENCE: Glendale Memorial Hospital and Health Center Glendale, CA

Intern – September 2017- Present

Proactively acknowledged, patient rounding, exposure of the healthcare field from the administrative perspective with a touch of a clinical side as well. Shadowed multiple leaders, created and completed projects utilizing Word, Excel, Outlook, and other applications. Worked under the supervision of the Nursing Manager in the ICU/CCU/Cath Lab

YMCA Sunland-Tujunga, CA

Coach – March 2017- Present

Assisting the youth in physical and skills development in their desired sports in order to accomplish their future goals as athletes.

Bon Appetit Management Company - Starbucks Burbank, CA

Supervisor – March 2017- June 2017

Store Manager – June 2017- Present

Proactively acknowledged, provides training, creating work schedules, evaluates performance of workers, prepares production/ sales reports to ensure expectations are met for quality, productivity, and safety.

Bon Appetit Management Company - Starbucks Burbank, CA

Barista – March 2016-February 2017

Played the role of the safety champion to promote safety in the workplace, accurately took customer orders, maintained cleanliness, handled register transactions, and provided quality customer service.

Urban Outfitters Sherman Oaks, CA

Sales Associate - June 13, 2013 – October 2016

Proactively acknowledged, greeted and assisted customers in the store, handled register transactions, and organized and cleaned the store.

Barnes & Noble, Inc Glendale, CA

Barista/Bookseller, July 2013 – October 2015

Bookseller: Proactively acknowledged, greeted and assisted customers in the store, handled register transactions, and organized and cleaned the store.

Barista: Take customer beverage orders, maintain cleanliness of the store, handled register transactions, and created beverages according to customer specifications.

St. John Baptist De La Salle Granada Hills, CA

Girls Volleyball and Basketball Coach - September 2013 – November 2013

Supervise student athletes and create practice plans and plays for athletic development in volleyball and basketball.


Microsoft Office – PowerPoint, Word, Excel, Outlook

Collaborative Work

Event Planning

Social Skills


Public Speaking

Customer Service


Social Media

And more


Delta Delta Delta sorority

Volunteer at St. Vincent – Meals on Wheels

ASEP Coaching Certified Food Handlers Certification

TIPS Certified

BLS/CPR Certification (pending)

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