Kenneth B Artman

951-***-**** cell

ac3h57@r.postjobfree.com,

I am currently seeking the position of Customer Service position, Inside Sales, Aftermarket Coordinator . With over 20 years of experience in Customer Service, I have an extensive knowledge of Data entry, as well as managing heavy phone calls both inbound and outbound. I also have an understanding with helping the needs of the customers. I feel that your needs and my skills and are an excellent match. Please note the following additional qualifications.

Helped with procedures to certify company for ISO9001.

Completed classes at New Horizon for Interpersonal Communications and Excel 2007 level 2

Completed course for Lean Training from Tri Vista for the state of California. Proven track record of responsibility, integrity, and commitment to company objectives, with serious focus on providing quality customer service solutions.

Demonstrated ability to handle all complaints and problems in a timely manner.

Followed up with customer surveys.

Enclosed is my resume for your review. I would appreciate the opportunity to speak with you and demonstrate more fully how my qualifications can meet your needs and benefit your organization, so please do not hesitate to contact me by phone or email as listed above.

Thank you sincerely for your time and consideration. I look forward to hearing from you soon.

Best regards,

Kenneth Artman