SUMMARY

A dedicated task-oriented, results driven professional, with a diverse skill set in production, scheduling, vendor and client relations, sales and estimating. With over 14 years’ management experience and the determination to provide optimal solutions for both the clients and employer.

EXPERIENCE

EVERYTHING MARKETING – Shreveport, Louisiana (2015-Present)

Production Manager

●A conscientious manager with high expectations for quality and timeliness.

●Coordinated production of a high volume digital print and bindery environment by setting up

department scheduling and met daily, and weekly production and shipping requirements

●Supervised a workforce of up to 32 people over 3 shifts improving the department quality of material produced by redefining the quality standards of the department

●Maintained paper, equipment maintenance, and supply inventories to accommodate upcoming production needs as indicated in weekly company production forecast

●Created a cohesive rapport with employees, coworkers and other department leaders

Lowes Home Improvement – Lindale Texas (2014-2015)

Product Service Associate / RTM Associate

●Responsible as a PSA for resets of product and displays per company Plan O Gram

●Generated pricing tags for shelves, rearranged shelving for displays, repainted as needed.

●Operated Stand up aisle forklifts and sit down lifts

●As an RTM communicates with vendors to arrange for return of defective and damaged products. Evaluate customer returns and process as a restock, discounted or return to vendor

●Inventory control on processing of returned goods

GRAPHIC COMMUNICATIONS – Tyler, Texas (2013-2015)

Owner

●Developed and acquired new clients and reengaged inactive clients

●Communicated and brokered with various print and promotional product vendors to produce finished products

●Guided clients through complete process of orders from design to completion

●Created marketing brochure and products to promote business

ALPHAGRAPHICS – Dallas, Texas (2012-2013)

Account Executive

●Outside and inside sales and job estimating

●Developed and acquired new clients and reengaged inactive clients through phone and personal contact

●Followed up on web-initiated business leads

●Corresponded with paper, promotional, and specialty project vendors securing bids and deadline fulfillment

●Researched and generated list of prospective and existing clients for marketing campaigns

INSTY-PRINTS – Shreveport, Louisiana (2005-2012)

General Manager

●Human resources, benefits, payroll, commission reports, and training of 14 employees. Updated various employee job descriptions and company handbook. Established employee sales goals and marketing strategies.

●Extensive inside sales, and brokered with outside vendors to obtain the best possible pricing and turn times for clients while increasing our sales margins.

●Expanded our promotional sales products through association with Advertising Specialty Institute, and training of customer service representatives.

●Improved processing of accounts receivables, reducing significantly the number of outstanding invoices and increasing collections.

●Supervised and facilitated software upgrades to maintain the most up-to-date software available for production needs and offering superior service to our clients. Collaborated with IT Professionals to maintain current network and communication capabilities within the organization.

●Developed a greater web presence with updated interactive website, online ordering, reordering, and file upload capabilities

LAPRESSCO PRINTING – Shreveport, Louisiana (1995-2005)

Lettershop Manager (2004-2005)

●Managed new products being offered by the company through direct mail campaigns

●Oversaw and updated client supplied mailing list as needed, and/or acquired customized list for clients through approved mail list providers.

●Verified mail lists elements met USPS requirements, and created a clean list using BCC Mail Manager 2010 sorting software. This process offered better postal rates to our clients, fewer returns of mail pieces, and increased their return on investment

●Imprinted mail pieces using Buskro imprinting equipment, and trayed according to sorting process

●Quality checked printed pieces to meet the standards of the Merlin software requirements used by the United States Postal Service

Pre-Press Manager (2000-2004)

●Resolved issues regarding customer-supplied digital files and coordinated changes with graphic designers and customers

●Processed print files using Rip Mate Rip-it software, checking for separations, traps, bleeds and the appropriate layout before plates were made for printing

●Prepared Microsoft Publisher digital files for printing, a new process previously not offered through our company

●Assisted production manager with job scheduling as needed

●Ordered supplies for pre-press, pressroom and bindery departments to maintain daily and weekly operations and deadlines

Pressman (1995-2000)

●Produced high quality single and multi-colored printed material operating Ryobi 3304, 3302, and 3200 printing presses

STANDARD PRINTING COMPANY – Shreveport, Louisiana (1990-1995)

Pressman

EDUCATION

Bossier Parish Community College, Bossier City, LA

Associate of Arts

PROFESSIONAL HONORS AND AFFILIATIONS

Allegra Network Silver Sales Award

Member of National Association of Print Leadership

Linkedin Member of Print Production Professionals and Printing Sales Professionals

Board Member of American Advertising Federation of Shreveport/Bossier City (2007-2008)

Member American Advertising Federation of Shreveport/Bossier City (2006-2011)

Served on Addy Committee for AAF of Shreveport/Bossier City (2007-2010)

ADDITIONAL CERTIFICATES

Lowes – Forklift Stand Up Aisle Lift and Sit down lift

Everything Marketing – Sit Down Forklift

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