Rita O’Handley

ac3h3x@r.postjobfree.com

416-***-****

A confident and motivated individual who combines a positive attitude, a strong work ethic, achieves objectives, and meets deadlines. Provides excellent customer service and enjoys a variety of challenges.

Key strengths include:

•Experienced as a Client Representative, Administration, Reconciliation, Billing and Collection and Cashier

•Team Player, reliable, responsible

•Adapts well to change

•Takes initiative and loves a challenge

•Strong organizational and problem solving skills

•Excellent interpersonal and communication skill

•Proficient in MS Office, Windows XP, Microsoft Word/Excel and basic skills in Microsoft PowerPoint

WORK EXPERIENCE

Queensway Carwash – Etobicoke, ON

August 2017 – Current

● Cashier

Loblaws - Etobicoke, ON

January 2017 to February 2017

Cashier

Bell Canada - Mississauga, ON

December 1987 to November 2016

Client Representative / Administrative

Establish professional relationship with customers and other inter-company departments

Maintain accurate customer and company records

Single point of contact for dedicated customers

Prepare price quotes

Take calls in queue atmosphere

Process orders in computer on a daily basis

Maintain accurate customer and company records

Establish new customer accounts

Prepare new contracts and follow up to ensure they don’t expire

Co-ordinate with Sales to ensure customer needs are met

Co-ordinate with multiple departments to ensure order flow is complete

Price, code and bill customers monthly

Reconcile customer disputes

Assigned to projects

Keep customers informed of any changes

Collections Representative

Take calls in queue atmosphere

Process orders in computer on a daily basis

Establish professional relationship with customers and other inter-company departments to effectively handle customer concerns

Maintain accurate customer and company records.

Responsible for collection of active and final accounts

Actively did skip tracing to locate cold case customers

Determine risk of loss to Bell Canada and use effective decision making skills and disconnect services

Accordingly

Clerical Associate / Coin Group

Responsible for payroll and administrative functions for the managers and employees

Awards and Accomplishments

Received Max Revenue Award

Assigned to special projects & assignments

Appointed a Star Story Coach

Volunteer teacher for Junior Achievement

Volunteer for Bell Fundraisers & Focus Groups

Other Courses

Professional Development Courses

Customer Focus Training

Managing the Collection Experience

Can provide references upon request

Contact this candidate