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Sr. Pre-Sales Solution Leader

Location:
Frisco, Texas, United States
Salary:
155000
Posted:
November 27, 2017

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David Lindsay III

Frisco, Texas *****

(972) ***-**** ac3h3j@r.postjobfree.com www.linkedin.com/in/david-lindsay-iii

Overview

Ambitious Network and Cyber Security Managed Services Leader with a reputation for building high performing pre-sales consulting, design and delivery teams in the global outsourcing arena for cyber security, network, voice and cloud managed services. Impressive capacity to thrive in fast-paced environments while delivering quality results. Demonstrated the ability to network and influence stakeholders (internal teams, clients and partners) towards business outcomes. Strong pre-sales and delivery expertise with experience in handling multi shore programs with distributed and cross-cultural teams.

Areas of Expertise

LEADERSHIP

PROGRAM MANAGEMENT

Cyber Security Pre-Sales and Consulting Leadership

Global Pre-Sales Solution Organizational Leadership

Sales Management

Organizational Transformation

Program Definition

Scheduling

Team Management

Risk Management

Program Definition

STAKEHOLDER MANAGEMENT

SERVICE DESIGN

Executive Relationship Management

Service Delivery Development/Process Definition

Customer Relationship

Service Assurance

3rd Party Partnership

Organizational Governance Orchestration

Experience

BT GLOBAL SERVICES, Irving, TX 2008 - 2016

Head of BT Cyber Security Consulting and Professional Services (2015 - 2016)

Led a diverse team of security consultants, complex design and delivery resources, inside sales and ethical hackers as a direct report to the Vice President of BT Security for the Americas.

Professionally transformed a disorganized organization of consultants, design/delivery engineers and ethical hackers into an effective security consulting and professional services organization.

Member of senior leadership team that drove 30% increase in sales year on year.

Improved consulting and hacking utilization from 60% to 85% and Gross Margin from 20% to 54% though sales enablement programs, Client Engagement, Consultant Development and Training.

Helped drive increased sales through organized weekly sales pipeline reviews, new business opportunity qualification, pursuit strategy development, coordination with internal marketing to identify opportunities and leverage inside sales for follow up on identified opportunities from trade shows and marketing events.

Served as a leader in programs to classify strategic partners and vendors within the cyber security space with a focus on enhancing relationships to drive additional services and revenue.

Directed team efforts to develop and execute best practices in Cyber roadmaps for existing accounts within the Consumer-Packaged Goods (CPG), Pharma and Global Electronic Manufacturing industries.

Head of Customer Solution Architecture and Design (2011 - 2015)

Led the global Win Business Solution Design teams within BT’s Portfolio & Solution Design (P&SD) division. Responsible for E2E Technical and Service Design proposals for external clients with ownership of financial Win Business budgets, development costs, estimating and operating costs, as well as full personnel and line management.

Directed the global Win Business Solution Design teams within BT’s Portfolio and Solution Design (P&SD) division for North and South America. Organization Delivered over $600m in new and resign business for BT Global Services.

Organized weekly sales pipeline reviews, new business opportunity qualification, and final solution E2E governance.

Efficiently developed separate teams of Solution Architects, Network and Voice Design Engineers, and Service Designers into a high-performing new business customer solution organization.

Professionally settled conflicts between solution teams, service delivery teams and sales teams over E2E solutions, resource allocation, and other critical issues.

Ensured consistency of performance management standards across the organization

Lead Service Designer (2008 - 2011)

Developed Service Designs for new business opportunities in the Global Outsourcing and Custom Network Service arena, ensured that BTGS revenue and contribution objectives were achieved.

Efficiently planned and directed the construction of service assurance/service delivery solutions to meet technical and customer requirements.

Closely aligned with 3rd party vendors and partners to define operating models, process, and costs associated with delivering required services.

AT&T/COLLABERA, Richardson, TX 2007 - 2008

Consultant, Program Manager/GM St. Louis Metro Wi-Fi

Accountable for the development, deployment, and life cycle management of Day 2 Services for Metro Wi-Fi networks within AT&T's Emerging Services organization. St. Louis Metro Wi-Fi General Manager, single point of contact for client communications, service delivery, and identification of new business opportunities relevant to the Metro Wi-Fi Network.

Served as the St. Louis Metro Wi-Fi General Manager and worked as the single point of contact for client communications and service delivery.

Defined Day 2 Service requirements for 3rd party Systems Integration partners and managed the delivery of services, $4M in value.

Defined Metro Wi-Fi advertisement requirements.

Prior Employment Details

T-MOBILE USA, Frisco, TX 2003 - 2007

Senior Program Manager – Global Roaming Programs

AT&T, Dallas, TX 2001 - 2003

Senior Product Manager – Enterprise Wi-Fi Managed Services

Education and Training

BSBA, Management, University of Denver, Denver, CO

Leadership Training, BT Global Service

Value Based Selling, EDS

Recognition

Nominated for highest T-Mobile USA employee award twice in 2005 and in 2006 for Program Management efforts on global Wi-Fi roaming initiatives.

Honored with company recognition from Directorate VP for enterprise Managed Services 802.11 product launch.



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