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Customer Service Administrative Assistant

Loveland, Ohio, United States
November 27, 2017

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S L. F

Loveland, OH ***** • Home: 513-***-**** •

Professional Summary

Motivated Administrative Assistant with a background in customer service, inside sales and accounting

responsibilities. Established customer and vendor relations and maintain goals set.


Quickbooks Microsoft Word

Microsoft Outlook (email)


References available upon request.

Work History

Administrative/Data Entry/Accounts Receivable, 07/2015 to 10/2017

Randolph Next Day Paper – Blue Ash, Ohio

Ran a small office on a daily basis.

Enter customer orders from commerce site from inside sales calls and our company website.

Prepare and send packing slip to one of nine warehouses Confirm orders with warehouses for

shipment issues Receive payments from credit card, N30, checks/chax Prepared daily bank deposits

through Quickbooks.

Daily confirmation and tracking of all shipments to customers and Purchase and receive purchase

orders from vendors for warehouses Enter purchase orders.

Match up invoices/enter into Quickbooks Paperwork and order tracking as well as research any

discrepancies Phone - inside sales/customer service.

Administrative Assistant/Customer Service, 04/2010 to 03/2015

CRC/Around The Home – Silverton, Ohio

Business bought Ran a small office on a daily basis Inside Sales/Customer Service/Administrative

Phones - Mail, Administrative Assistant Duties Data Entry/Accounts Receivable Duties Take orders

from customers via phone, fax and email Place orders to vendors via phone, fax and email Check on

orders for customers via vendors/stock Email correspondence to customers and vendors.

Enter orders from customers and to vendors via Quickbooks Prepare checks for bank deposit Match

check stubs to open invoices Receive product from vendors into Quickbooks 2012 Prepared monthly

lists to 2 vendors & Company President of Damaged/Defective product - Microsoft Word 2010.

Store Closed Sales Associate, 03/2006 to 05/2013

Kmart – Blue Ash, Ohio

Received and processed cash and credit payments for in-store purchases Demonstrated that

customers come first by serving them with a sense of urgency Maintained order and control over

transactions and customers questions while often being the only cashier in the store Met and

exceeded store set quotas for loyalty card use and registration as well as charity donation



Deer Park Junior/Senior High School

Scarlet Oaks Vocational School

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