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Customer Service Microsoft Office

Houston, Texas, United States
November 27, 2017

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Erica N. Hicks

**** ****** **** **.

Houston, TX 77086

Cell: 832-***-****

Goal focused accounting professional with vast experience working in a deadline-driven environment. Proven record in consistent and effective delivery of accounting services that enhance the company's purpose and profitability. Adept in budgeting, forecasting, management reporting, as well as financial analysis. Record of accomplishments includes creating process improvements for several projects that have improved effectiveness of the process and improved reporting timing. Also has an in-depth comprehension of regulatory compliance, financial controls, and internal and external audit procedures. Leadership skills that effectively engage other team members to learn and excel.


Hyperion Enterprise/Essbase (HFM), SAP, ORACLE, JDE, Insight, Cognos, OneSource Income Tax/ OneSource Tax Preparation/One Source Uncertain Tax Positions, Oracle, Online Expense Report Management, Online Reconciliation Tool, AS400, Microsoft Office Suite, BNA Fixed Assets Software


Tundra Technical Resources (NOV) – Houston, TX 06/17-11/17

Staff Accountant (Contract)

●Maintains the TB, internal financial reports, and financial statement consolidation loads in FDM/Hyperion.

●Maintain fixed assets by recording additions and retirements as well as ensuring depreciation is recorded properly

●Prepares and posts journal entries to the GL such as expense allocations, fixed assets, and inventory accounting.

●Analyzes purchase price variances (PPV).

●Conduct financial analysis of balance sheet and P&L accounts including variances, margin trends, and other significant changes.

●Reconciles and analyzes balance sheet accounts for variances, margin trends monthly.

●Prepare supplemental schedules at quarter-end for SOX accounting control compliance.

●Responsible for key areas including reconciliations, cycle counting, inventory, and fixed assets.

●Assists with the preparation of deliverables required for quarterly financial review meetings.

ABM Industries, Inc. – Houston, TX 2016 - 2017

Senior Accountant

●Manages and drives the monthly close process for ABM general ledgers

●Supervises Staff Accountants

●Reviews and approves monthly journal entries

●Performs journal entries and general ledger account reconciliations

●Works well under pressure in a high volume and fast paced environment

●Ability to communicate and collaborate with FP&A partners and other internal customers

●Provides professional customer service to internal and external customers

●Prepare and review the period ending reports (FA, QES, YES) to the external reporting team

●Special projects and other duties as assigned

Thomson Reuters – Carrollton, TX 2015 - 2016

Tax Training Consultant

●Conducts live classes via face-to-face and web based instruction for ONESOURCE software customers and internal groups.

●Serve as subject matter expert for specific ONESOURCE software product.

●Works across department boundaries to facilitate Solutions approach to customer service.

●Collaborates with team members to promote increased effectiveness of customer training programs.

●Work with the Material Content group to develop materials for client training

KBR, Inc. – Houston, TX 2011- 2015

Sr. Project Accountant/Staff Tax Accountant

●Preparation of budget, forecast and outlook submissions for a yearly budget of $65M

●Post journal entries pertaining to month-end close activities including accruals of contractor, consulting, and software hosting costs

●Capitalization of project costs to the Balance Sheet

●Analyze P&L and balance sheet variances. Prepare explanations and summarize into walk forward reports for submission.

●Month end reporting to summarize project activity, including capitalization vs. expense analysis – distribution to both Project and Corporate Accounting

●Service entry to process vendor invoices for payment

●Ensure value added tax (VAT) and withholding taxes (WHT) are properly recorded and accounted for

●Support periodic Internal Audit and SOX reviews

●Perform other ad-hoc reporting and analysis as required

●Analyze data for preparation of quarterly and year end provision and taxes

●Respond to all the tax notices and other queries from various states in timely manner.

●Gather and analyze state apportionment data from ERP system for tax preparation

●Coordinate with fixed asset accountant the necessary information for correct tax depreciation calculations, review tax depreciation calculations, and schedules for accuracy.

●Analyze accrual accounts for deductibility pertaining to the provision and tax return

●Maintain database and contact information to verify all K-1’s are received for the tax returns.

●Create ad-hoc reports from HFM to reconcile tax accounts

●Create data uploads for OneSource Income Tax and One Source Tax Provision software

Baker Hughes Incorporated - Houston, TX 2005 – 2011

Staff Accountant (Intercompany Team)

●Created a process to format and upload JE & Rebill expenses via SAP upload tools

●Perform daily accounting activities within the Finance between BHI’s nine international divisions

●Reconcile general ledger accounts including balance sheet and income statement accounts in the Blackline Reconciliation Tool

●Prepare basic financial reports, journal entries, and topsides (HFM) to ensure accurate general ledger.

●Analyze financial information in Excel and create pivot tables for relevant data

●Perform monthly close processes and provide customer service globally

●Communicate daily with global staff ensuring funds are properly accounted for

●Ensure proper documentation is kept in accordance with SOX & US GAAP standards.

●Coordinate audit team activities to meet objectives within time constraints

●Responsible for direct contact with all divisional managers and staff regarding monthly reports, revenue, and expenditure accounts.

●Manage Access customer database

●Send monthly account statements for global reconciliations

●Communicate with team members to ensure cross training


Master of Business Administration, University of Phoenix - Houston, TX 2012

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