Teresa Burrell

*** ***** **.

Brandon, FL *****

813-***-**** or 813-***-****

ac3h0x@r.postjobfree.com ac3h0x@r.postjobfree.com

Seeking a position with a Company where my experience and skills in proficient and accurate data entry is typed into computer systems with 100% accuracy.

SKILLS PROFILE

•Ability to operate in a fast paced environment

•Effective time management and multitasking skills

•Excellent customer service and people skills

•Great organizational skills

•Ability to follow directions as given

•Punctual and dependable

•Type 60+ wpm

•11,0000 kph

EMPLOYMENT HISTORY

Data Entry New Business Enrollment

Healthplan Holdings

10/2014-03/2017

Entering customer address, phone number and enrollment information for medical, dental

And vision plan information of their choosing for Blue Shield of California

Made outgoing calls to customers and getting their payment information for their health

selection

Responsible for sending out all form letters and faxes relating to payments

Responsible for sending special enrollments like additions and plan changes to correct department

Keeping diary of all cases until payment has been received.

Copying and scanning of enrollment forms and signature pages

Administrative Assistant/Receptionist First National Title Services, Inc.

10/12-09/13

•Answering incoming calls and directing to proper associate in office and taking messages.

•Scheduling closings for refinanced and purchased homes.

•Scheduling notaries for closings.

•Scheduling boundary surveys of homes with survey companies.

•Received and ordered title orders on properties

•Created new files for refinanced and purchased homes.

•Received and ordered title orders, scanned and sent commitments, closing protection letters and tax certificates to proper loan officers, processors, and real estate agents

•Sent out confirmation templates for title orders and scheduling of closings to loan officers, processors and real estate agents.

•Through email handle requests made from loan officers, processors and real estate agents, such as; updated commitments, updating closing protections letters and tax certificates on properties.

•Going on online with the county tax collector looking up tax information.

•Warehousing files, making sure all signed documents in proper order for file.

•Opened all mail and overnight packages. Also, ordered all supplies for office.

•Responsible for setting up closings in the office, making sure refreshments and snacks were set for our clients.

•Copying and scanning of documents for files.

Administrative Assistant/Receptionist Rapid Staffing 06/12-10/12

Same as above worked as a temporary employee with this company and First National Title Services hired me on as a permanent employee in October.

Administrative Assistant/Data Entry Metro Appraisal 03/12-03/12

•Entering appraisal assignments for insurance companies with accuracy

•Contacting customer's with appointment time and making sure address and phone numbers correct

•Contacting appraisers advising of new assignments

•Faxing and filing

Data Entry Processor/New York Staffing / Metlife Insurance

11/2011-03/2012

•Correcting address and name changes

•Processed Life Insurance Enrollment Forms by entering into database

•Proof reading and checking for accuracy

•Entering Riders for Life Insurance for customers

Auto Property Damage Adjuster Direct General Insurance Company 02/01-06/06

•Handled property damage auto claims

•Took recorded statements and handled total loss, theft and fire claims

•Assigned appraisals and rentals for insureds and claimants

•Negotiated and settled property damage/bodily injury claims before and after suit was filed

•Handled over policy limits, coverage issues, fraud and misrepresentation and demands from attorneys

•Attended mediations, depositions and jury trials

•Audited auto claims for management review

Claims Adjuster Trainee/Claims Assistant Ward North America 12/97-01/01

•Handled minor first and third party auto claims, windshield claims.

•Assigned rental vehicles and requested appraisals of damaged autos

•Initiated and printed drafts for all lines of coverage

•Issued medical indemnity and expense payments for all lines of coverage

•Transcribed recorded statements and dictation for adjusters

•Prepared releases and letters for adjusters and audited legal bills

Claims Assistant/Secretary Coronet Insurance Company

03/92-03/07

•Prepared letters, releases and transcription of dictation and statements

•Took first reports on auto claims

•Created files for new claims

•Communicated effectively with customers and staff to ensure quality service

PROFESSIONAL DESIGNATION 620 ALL LINES ADJUSTER (NEED TO REINSTATE) EDUCATION BREWSTER ADULT ACADEMY 1987

CURRENTLY ENROLLED IN HCC BRANDON CAMPUS FOR ASSOCIATES

IN BUSINESS ADMINISTRATION AND 40 HOUR COURSE FOR 620 ALL

LINES ADJUSTER'S LICENSE

PERSONAL REFERENCES:

Donna Baker Supervisor for Healthplan Holdings phone # 813-***-****

Louise Salemme Supervisor for First National Title phone # 813-***-****

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