Kati M. McNiel

972-***-****

**** ******* *****

Grand Prairie, Tx 75052

ac3gwn@r.postjobfree.com

EXPERIENCE

Intake Coordinator May 2017-October 2017

Help, Hope, Solutions

*All Receptionist Duties

*Graphing

*Daily center operations

*Running insurance coverage

*Ordering and/or picking up necessary supplies

*Communicating with clients regarding schedules

*Processing and recording payments

*Bank deposits

Receptionist --- Dec 2016-May 2017

Help, Hope, Solutions

*Proper phone etiquette

*Filing confidential paperwork properly

*Taking confidential information over the phone or via email

*Calling insurance companies for authorizations for clients

*Assisting in projects

*On-boarding of new clients, consisting of paperwork through email or phone

*Inserting graph information of clients

*Responding properly through email

*Accepting payments for clients

Store Manager --- April 2016-December2016

Subway

*Prepared for the opening of the day consisting of turning machines on and preparing fresh food

*Daily deposits and change orders for the store

*Cleaning of the store

*Manage employee and customer relations

*Schedule is covered in all shifts for the running of the store

*Order the food truck every week

*Weekly inventory processed

Certified Senior Teller --- December 2008-January 2016 BB&T

*Assisted in opening procedures of the branch, which included pulling and processing reports

*Answered and transferred phone calls to the appropriate department

*Accepted and/or distributed monetary instruments for clients’ transactions

*Aided/guided clients to the proper people to further assist them in saving time and money

*Processed the appropriate reports for certain transactions

*Scanned work at the scheduled appropriate times

*Vault teller - responsible for buying and selling from the vault

*View the ATM deposits and necessary holds

*Balanced personal cash drawer and bank vault daily

*Assisted in closing procedures which included printing end of day reports. Training Mentor

*Trained new associates in the teller position using company policy, procedures and guidelines. Sandwich Artist --- March 2007-April 2008

Subway

*Assisted in opening procedures, which included prepping food

*Made salads or sandwiches for clients and made suggestions to add flavor

*Sanitized and cleaned establishment

*Cashiered - handled the incoming and outgoing money with high integrity Senior Teller --- 2002-2007

Regions Bank

*Assisted in opening procedures of the branch, which included pulling and processing reports

*Answered and transferred phone calls to the appropriate department

*Accepted and/or distributed monetary instruments for clients’ transactions

*Aided/guided clients to the proper people to further assist them in saving time and money

*Vault teller - responsible for buying and selling from the vault

*Balanced personal cash drawer and the bank vault daily

*Assisted in closing procedures which included printing the end of day reports Skills

*High quality customer service

*Phone etiquette

*Green belt in Tae Kwon Do

*Former cardio kickboxing instructor

*Banking teller software

*Typing 65 wpm

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