Curriculum Vitae Sharen Yolin Mandry

ID 750**********; 064*******

** ******* ******, **** **, Grace Court, Golfview, Mafikeng

Educational Qualifcations

Name of School : Marklands Secondary School, Shallcross

Year obtained : 1994

Subjects : English, Afrikaans, Maths, Biology, Business Economics, Accounting

Higher Level

Name of Intuition : ML Sultan Technikon

Diploma :Credit Management

Year : 1994 – 1996

Name of Intuition : Fernwood Business College

Diploma :HR Management

Year : 2013

Work Experience

Name of Company : Itokolle Clinix Private Hospital, Mafikeng ( Victoria Private Hospital)

Name of Person : Nkgasieng Molamu – Finance Manager

Contact number : 018-***-**** / 084*******/083*******

Position : Hospital Secretary (PA for the hospital manager)

Duties : Minutes for internal and external stake holders and disciplinary

Sending and receiving faxes, emails, post, sorting and distributing

Minutes for the ward

Telephone Management system – MAN3000

Bookings for staff going out of town, following up on payment

Banking for the hospital, petty cash ( as per petty cash journal)

Reception staff, reports to head office on a daily basis

Using the SAP system, dealing one on one with patients and queries

Dealing with staff and the queries

Drivers, ensuring that vehicles are services on time, log overtime for drivers

Logging calls on the system with Clinix on Line for staff – problems with PC

Assist maintenance with ordering of gas

Post sorting and distribution

Programmes used:

SAP

Kronos ( time and attendance)

Word

Excell

Powerpoint

MAN 3000

Past Work Experience

Company : Durban Metro Water

Duration : 2000 – 2004

Position : Call Centre Supervisor

Duties : In bound call centre, taking and logging calls from members of public

Had +/- 30 agents that reported to me .

Reports on staff, weekly appraisals staff

Follow progress on jobs that are done on sight, update staff and members of the

Public

Reason for leaving : Relocated to Mafikeng

Company : Durban Metro Fire - Amanzimtoti

Duration : 1998 - 2000

Position : Dispatch operator

Duties : Answering calls dispatching of emergency vehicles for members

Of the public that needed assistance

Reason for leaving : Contract ended

Company : Durban Metro Fire – Westville

Duration : 1996 -1998

Position : Dispatch operator

Duties : Answering calls dispatching of emergency vehicles for members

Of the public that needed assistance

Reason for leaving : Transferred to Amanzimtoti Fire

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