CHERYL A. MOLLE

Somerset, New Jersey ***** 732-***-**** ac3ggg@r.postjobfree.com

SUMMARY

IT professional with emphasis in Release Management, Test Lead, Project Coordination, Validation, Technical Writing, Quality Assurance with Auditing, and Network (Server/Workstation) support.

Supported clients throughout the pharmaceutical, telecommunication, testing, and legal industries.

Other areas of experience include FDA required validation (21 CFR Part 11), SDLC, training, database management, network administration (LAN/WAN/global networking), and troubleshooting/supporting technologies

(software/hardware) in lab and client (end-user) environments.

Have interpersonal and detailed-orientated skills with the ability to collaborate as a team player and key member, meeting deadlines, while working comfortably alongside all position levels with a responsible attitude. EXPERIENCE

Sanofi-Aventis, Bridgewater, NJ (Pharmaceutical) Jul 2007 – Mar 2017 Windows QA System Engineer / Release Management / Test Lead / Validation / Technical Writer GIS / Global Industrialization & Engineering / End-User Technology & Services / Client Engineering Services / Office Automation

Test Lead assigning responsibility and direction to team members.

Trained new Mumbai team on Vortex/MDT platform-builds, permissions, applications, documentation, policies, global security patches, processes, etc.

Strong and relied upon project lead – identifying and guiding project requirements through project completion.

Created test cases and CFR/Sanofi standard validation/qualification documents (UR, AS, DS, TC, TS, TR, AF, RN).

Validation/Qualification projects included:

o Windows XP, 7, 8.1, 10 with supported end-user applications, security updates, and policies. o Migrations from Windows XP to Windows 7.

o Quarterly maintenance releases for the above operating systems inclusive of new Images with supported security updates, global issue resolutions, new applications and new hardware. o Conformance Tool - used in automation testing for lab validation. o Internet Explorer v10/v11

Produced and maintained User Guides, Quick Start Guides, Wikis, Sharepoint portals, Tech Warehouse portals, and Roadmaps (graphics).

Bristol-Myers Squibb, Princeton, NJ (Pharmaceutical) Oct 2006 – Apr 2007 Sr. Technical Writer & Validation Tester

Global Shared Services Division – Application Services Group Cordis Corporation, Warren, NJ (Pharmaceutical) Aug 2005 – Aug 2006 Technical Writer & Validation Tester

A company of Johnson & Johnson – Information Management Group Dechert LLP, Princeton, NJ (International Law Firm) Dec 2004 – May 2005 Site Support Technical Specialist

AT&T, Bedminster, NJ (Telecommunications) Apr 2003 – Apr 2004 Network Support and Database Administrator

Law & Government Affairs Division – Document Conversion Group Mier Communications, Princeton Junction, NJ (Testing Facility) Aug 2001 – Sep 2002 Test Engineer (Third Party Technology Testing Lab Facility) Collier, Jacob & Mills, P.C., Somerset, NJ (Law Firm) Apr 1997 – Aug 2001 Network Administrator (Employment and Litigation Law Firm) Cheryl A. Molle

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EDUCATION

Sanofi Corporation Provided Training (2007-2014): o ALM/ HP Quality Center

o Promise (formerly Remedy): Promise Basics and Navigation, Change Management, Incident Management o SharePoint

o GEODE Plus / GEODE IS (Author & Approver)

Cordis Corporation Provided Training (2005-2006): o Computer Systems Validation (CSV); Process Validation; Unified Validation Methodology o Change Control Process for Computer Systems

o Changes to the Cordis Unified Computer System Validation (CSV) Methodology Documentation o New Hire Orientation for FDA Inspections, ISO Combo Products, Warren Quality System 2.CFR Part 20/211/82 o ComplianceBuilder: User Training Access and Folder Options / File Audit Trail Report / Secure Applications o Health Care Compliance; What is Ergonomics; General Records Management; ComplianceWire Orientation o Our Quality Policy - Awareness Training; Quality Compliance - Annual Refresher; Quality Manual Policy o cPDM: Basic, Presentation, Create/Modify Objects and DCR Management

Ascend Training Institute (2005), Somerset, NJ (CCNA training)

The Chubb Institute of Technology (2000), North Brunswick, NJ (Network Engineering and Data Communications)

Certifications (2000): MCSE, MCP, CNA, A+

Middlesex Community College (degree pending), Edison, NJ (Business Management)

Seminars (1997-1999):

o Troubleshooting, Maintaining and Upgrading PCs

o Installing and Configuring NT Server 4.0

o Troubleshooting, Supporting and Networking Windows 95/98 PUBLICATIONS

“IP-based soft phones” (Voice over IP (VoIP) & PBX-based) - Network World February 2002

“Beyond Basic VPNs” - Business Communications Review April 2002

“WAN Watchers: Testing the Testers” - Business Communications Review June 2002 TECHNOLOGIES

Hardware:

Lenovo / Dell / HP / Toshiba: Desktops, Laptops, Micros, Netbooks, Tablets, Towers, Workstations Adtran DSU Router CY-8000 Hubs Patch Panels Spirent’s SmartBits 200/6000B

Agilent Audio Boxes Converters IDE/SCSI

Controllers/Hard Drives

Polycom Switches

Agilent LAN Analyzer Datalogger iPhone Printers Synoptics Model 514 APC Smart UPS Dell Wyse Terminals

(V10/T10 Think-clients)

Ixia 400/1600 Scanners THAT Audio Boxes

Blackberry (corporate

issued with server-

admin support)

Empirix-

Packetsphere/Hammer

Devices

KVMs (remote

capability)

Shiva LanRover XP16 US Robotics Modem

Malden LAN Analyzer Shunra Storm USB devices

Bluetooth devices Exabytes 8700/8900 MAU Smart Phones Whistle Interjet Cables: TUP, Fiber, T-

1, RJ11, RJ45, RG-58

Extreme 5i/7i NetIQ’s Chariot Snap Meridian Server Wi-Fi / Wireless devices Compaq Proliant

Servers

FireWire A/B NICs

Cheryl A. Molle

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Software:

Microsoft Windows Operating Systems: 95 / 98 / XP / 7 (32/64 bit) / 8 / 10 / 10 WTG Enterprise Microsoft Products: Office 2003 / 2007 / 2010 / 2013 / 2016 (365) – Access, Excel, Lync (Skype for Business), OneNote, Outlook, PowerPoint, Project, Publisher, Visio, and Word Active Directory CryptOffline Gedi NERO PTES SpyBot Ad-Aware Crystal Reports Genifax .NET Framework Remedy Summation Adobe Acrobat Pro CrystalMark GEODE(IS) NetMeeting Remote Desktop Sun Java Adobe Flash Cyberlink Ghost Netscape

Communicator

Request Tracker

(RT)

Symantec (SEP)

Adobe Reader Daticoder II Google Chrome Novell 3.2/4.11/5.1 RightFAX System SIX/Sigma SIX

AdobeConnect DirectAccess HEAT

Service/Support

NT Terminal Server Roxio Platinum System Suitcase

ALM/HP Quality

Center (QC)

Discovery Cracker HP PPM NT4.0/2000 Server Rufus Tabs III analySIS DocsOpen HP Record Now OmniPage SafeGuard Easy/Enterprise

Terminal Services

ARCserveIT DocTrax HTML WebPage

Design

Opticon Viewer SafeNet Text Bridge

AVAK Doculex Capture Internet Explorer

8/9/10/11

PagisPro Sanction Thunderbird

BeSafe Doculex Viewer

IPro Viewer PaperPort Deluxe SCCM Time Matters

BitLocker Documentum

(eRooms)

IxWeb Partition Magic Seagate TOCK

Ccleaner DVMT JFS JazzNotes Password

Management

ServiceNow TrackWise

Chronicles e-Fax (J2) JFS Litigators

Notebook

PC Bug Doctor SharePoint/Wikis TrendMicro

Cisco

AnyConnect/VPN

Client

Empower KeePass pcANYWHERE SHARP UPS Online

Worldship

Epiphan Capture

Tool

Legal MacPac Perfect Disk Shavlik Enterprise

Inspector

Citrix Winframe/

Metaframe

ePAS Leo-32 PKZip Shavlik

HFNETCHKPro

Veritas Backup

Exec

ComplianceBuilder ePave Lexis-Nexis

Toolbox/Research

PowerChute Plus Shiva Program

Group

VMWare vSphere

Client

ComplianceWire Ethereal Lotus Domino

Server

PowerDVD Silverlight Vortex

ConcordanceEx Eudora Lotus Notes/e-Mail PrintEFS SnagIt WAND Conformance Tool

(AutoIt)

Evidian eSSO McAfee Norton Pro Sniffer Pro Windream Conversions Plus Exchange 5.5 MemotechIP Suite

(MisOffice)

Promise Sonic RecordNow winVNC

Cool Edit ExecutiveSoftware-

DiskeeperMgmt

Millennium Proprietary

Software

SoftwareWedge-

WinWedge

7Zip

Corel WordPerfect

/QuattroPro

Federal Express MiniSoft Proventia Spirent SmartFlow WinZip Corporate Time File Tracker MyDVD Proxy Master/Host Client

Spy Sweeper Worldox

cPDM Forensic System

Tools

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