Microsoft Office Customer Service

Location:

Posted:

November 25, 2017

ROBERT J PALAZZO

**************@*****.*** 914-***-****

PROFESSIONAL EXPERIENCE

Leopold & Associates, Armonk, NY

Order of Reference Department Paralegal, May 2014-Present

Paralegal Lead – Request for Judicial Intervention (RJI) Department

• Prepare RJIs for all New York State Counties, manage Nassau County conference dates

• Prepare documents – RJIs, Notice of Entry, Renewal Lis Pendens, Motions and Publication Orders

• Train new paralegals

• Prepare and send documents to court

AFAX Business Machines, Inc, Manhattan, NY

Manager, September 2013-May 2014

• Manager of a team of ten associates

• Communicated with clients by taking customer service calls and scheduling appointments

• Performed administrative duties

• Managed purchase orders and office credit card and bills

Daniels, Porco & Lusardi, Carmel, NY

Legal Assistant, September 2011-September 2013

• Coordinate with attorneys to provide support to law firm

• Assisted with the legal billing process

• Utilized Excel to manage spreadsheets and calendar updates

Barlett, McDonough, Bastone & Monaghan, White Plains, NY

Appellate Legal Assistant, June 2010-September 2011

• Performed legal research, prepared notes for attorneys

• Assisted with the legal billing process

• Prepared notes and research for attorneys for court cases

EDUCATION

Marist College, Poughkeepsie, NY

Graduated February 2014 Adult Enrollment Paralegal Program

A.B.A Approved Paralegal Certification

Mercy College, Dobbs Ferry, NY

January 2011-May 2012 Marketing & Management

Westchester Community College, Valhalla, NY

January 2008-May 2010 Marketing & Management

COMPUTER SKILLS

Microsoft Office [Word, Powerpoint, Excel], Quickbooks, E-Courts, familiar with WestLaw