Curriculum Vitae

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Josephine Bartous Elias

Helwan, Egypt

Mobile: +201**-***-****

Email: ac3g7z@r.postjobfree.com

Objective:

More than twenty years’ experience in administrative, facility management & procurement . Experienced in implementing effective administrative procedures to guarantee efficient work flow. Experienced in searching and collecting supporting information to make effective decisions. Possess the organizational teamwork skills, initiation and motivation required to successfully achieve results.

Professional Experience:

Oct-2015 - June-2017 - EFS Egypt

Procurement Manager

1) Established & Started-up the procurement operations for EFS Egypt Maintaining & controlling the integration of the centralized procurement processes for all projects operational functional business units e.g. (IT – Hard Services supplies – HK supplies - centralized operations – warehousing – communication – Cars & all the branches business needs etc.

2) Establishing Two stores Cairo & Alex with their supply chain, control systems with the IT team.

3) Establishing the Fleet department .

4) Manage contracts, contractors, and procurement functions and provided support for the facility’s budget.

5) Maintained and operated the facilities – Managed resources including budget, staff, contractors and finances.

6) Performed short term and long term planning for the property. 7) Assisted and guided the contractors in completing the tenders and managed the projects assigned (on behalf of facility project managers).

8) Documented different contracts to be distributed as tenders to contractors.

9) Detailed analysis and study of, alternatives available as an adjunct to completing projects

10) Estimated the possible costs of equipment and machinery required for completion of projects (for the facility project managers). 11) Introduced changes in existing projects without disturbing the ongoing process, thus increasing output and reducing operating costs.

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12) Promote culture of continuous improvement and best practice strategies to ensure a consistently high level of service delivery, response times and contract compliance.

13) Responsible full responsibility regarding EFS centralized contracts management.

14) Established the SLA for the procurement department. 15) Established the KPI (key Performance Indicator) for the procurement department.

16) Generating, reviewing & controlling the purchasing budget on a regular basis to ensure that the purchasing processes are aligned with the agreed upon values.

17) Negotiate prices, terms & conditions for ALL the proposed purchase orders & the Company’s contracts.

18) Introduce new reliable suppliers to the business environment April 2013 – September-2015 - EFS Egypt

Facility / Procurement coordinator – Pfizer Project - 19) Assist the Facilities Manager in developing a first class service to support, multi –disciplined sites and requirements of the client. 20) Coordinate with operations so all activities meet and integrate with the groups requirements for HSEQ, legal and statutory requirements and general duty of care.

21) Assist in identifying, developing, implementing and reviewing FM based solution that clearly demonstrate added value to the clients requirements.

22) Promote culture of continuous improvement and best practice strategies to ensure a consistently high level of service delivery, response times and contract compliance to aid the Facilities Manager and the full operation team.

23) Develop and maintain strong and supportive relationships with clients, service providers, and third parties.

24) Complete all daily, weekly, monthly, quarterly, half yearly and yearly reports as required by the FM and clients.

25) Undertake general office duties relating to the contract including: a. Support the FM when new policies and procedures are implemented and KPI"s & SLA"s to be monitored.

b. Conduct monthly meetings with all service providers and prepare KPI's, score cards for each respective contractor on monthly basis.

c. Evaluate contractors on monthly bases.

d. Make sure all service provider contracts are in place and services provided are in line with scope of work mentioned in the contract.

e. Quarterly performance review of each individual Staff and highlight weaknesses & achievements to FM

f. Make sure all jobs are closed in due time and invoices are raised to clients regularly with no pending.

g. Monitor weekly, monthly unbilled, WIP reports and take appropriate action and prepare a summary sheet for all comments.

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h. Strong teamwork ethic and promotion of customer service excellence.

i. Material ordering, administration MR's, LPO's and close follow up till receiving ordered materials / task.

j. Prepare customer specific, charts and reports for procurement agents and management to support analysis and

management of procurement elements (e.g., supplier cost, delivery, quality).

k. Act as the primary representative of SM&P to Finance personnel outside the purchasing function on an as-needed basis. Work cohesively with Business Partners, Suppliers and Teammates to lead or assist in the resolution of issues surrounding current contracts.

Analyses data and generates visual metrics to support business requirements utilizing system reports for metrics, supplier costs, cycle-time and inventory turn rate in addition to other reports.

l. Communicate with agents, internal customers and/or suppliers to assist in the identification and resolution of issues associated with the procurement cycle such as quotes, billing, contracts and other documentation discrepancies, to ensure compliance.

Covering FM position duties on his absence.

February 2007 – June 2012 Keys Group Services LLC

Facility Management coordinator

1) Assisting in setting up of a French IT company's new 12-person office at Smart Village premises May 2010 – June 2011. 2) Assisting in setting up Keys Group branch in Libya 2009 3) Managed supply chain base through the selection, qualification and ongoing supervision of suppliers and subcontractors. 4) Provided information on industry procurement practices including, strategic procurement, contract law, performance management and recommend process improvements accordingly.

5) Researched and recommended the approval of qualified suppliers / subcontractors by evaluating the financial status, capacities, quality, general technical capabilities and improvements, management, performance and delivery trends.

6) Worked with the various project teams to develop scopes of work, safety, quality standards and other relevant issues. 7) Purchased order placement and general subcontract administration and coordination of approved and authorized proposals / agreements.

• Contract negotiation.

• Administer contracts in compliance with the Company Corporate Standards and project procedures

8) Execute preventive maintenance plan for building facilities and equipment’s in coordination with Administration Manager 9) Ensure procedures of entering and exiting clients 10) Ensure office is maintained; overall weekly check Curriculum Vitae

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11) Assist Admin Manager with proposals, following up with clients when and if requested.

12) Keep track of inventory related to fixed assets (except IT equipment and systems) and check against accounting ledger annually or quarterly, depending on volume added/removed during the period. 13) Keep track of office stationary, printers & copiers supplies 14) Monitor and calculate /faxes/international telephone calls of clients and prepare monthly expense report to provide to Accounts for invoicing.

15) Analyze expenses quarterly.

16) Monitoring mail & shipment.

17) Coordinate and arrange with all external service providers, including: IT services, AC maintenance, and gardener.

18) Report of office boys overtime.

January 2000 – February 2007 The Lotus Room

Office Manager

Perform administrative duties, for a well established beauty salon at Maadi.

Have been the primary point of contact for a large, pre-dominantly ex-pat client base. My duties include, but are not limited to, appointment scheduling, stock control, daily accounts, treatment sales/promotion and general customer services.

January 1997 – December 1999 Actime Egypt

Personal Assistant

Assist the General Manager with company scheduling and correspondence, client contracts, marketing and sales predominantly from France, arrange Scientific conferences and meetings indoors and outdoors.

Education 2017 American University Cairo – On going Career Certificate in Logistics Management

2017 American University Cairo

Foundation Certificate in Supply Chain Management

2017 American University Cairo

Achievement Certificate in Supply Chain Management 2010 American University Cairo

Management Certificate

2009 - Revive consulting & The Ralph Watson Partnership You Unlimited workshop

2009 - American University Cairo

HR Certificate

2009 - American chamber of commerce in Egypt.

Basics of Business Math

2008 - American chamber of commerce in Egypt.

Business Communication

2007 - American university Cairo

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Executive Secretarial Certificate.

2007- ICDL Certificate

2006 - American university Cairo

Microsoft Office Programs Certificate (Power point, Excel, Word, Access, Windows)

2002- Pfizer Middle East

Negotiation Skills Workshop

2002 - Rotary Youth

Leadership Award

2000 - Berlitz

Advanced English Language, computing, current software applications and internet usage.

1999 - Helwan University Faculty of Commerce & Admin. Bachelor of Arts in Foreign Trade.

1997 - Intermediate English Language Course

Personal Data

Nationality: Egyptian

D.O.B.: June 10, 1975

Languages: Fluent in English and Arabic (written and spoken) Computer Skills: Word, Excel, Power point, Access, Outlook – Very Good Internet user Interests: Reading, Music, Art, Plants, Flowers and Animals.

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