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Customer Service Administrative Assistant

Location:
Trenton, NJ
Posted:
November 22, 2017

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Resume:

Santa Roman phone #: 551-***-**** / email: ac3fzs@r.postjobfree.com

Qualifications Summary

•Accomplished Administrative Assistant offering over 12 years of administrative experience reporting to company presidents and other top executives.

•Consummate professional dedicated to making the lives of busy executives easier. Served as an effective gatekeeper, prepare well researched and accurate reports and documents, manage busy calendars, and efficiently handle daily office tasks.

•Proficient user of MS Office. Type 50+ WPM.

Professional Experience

Legal, and Community Interpreter / Translator (English / Spanish) since March 2011

Capital City Trucking LLC – New Jersey October 2014 – July 2017

P & F Express LLC – New Jersey March 2011 – October 2014

Roman’s Express, LLC – New Jersey January 2007 – March 2011

Dispatcher / Administrative Assistant

Responsibilities include but not limited to all facets of office management, payroll, A/P, A/R, resolved billing and collection disputes. Dispatch over the road drivers with detailed pick up and drop off information, while maintaining communications with hiring brokers. Solicit work from Transportation Brokers, review of contracts for approval. Established contact with prospective customers via letter writing, emails, phone calls, and face to face meetings. In charge of getting titles for new equipment, renew registrations, IFTA stickers, etc.

Next Factors, Inc. - Jersey City, New Jersey 1999 – 2007

Office Manager

Responsibilities included all facets of office management up to and including payroll, A/P, A/R, bookkeeping utilizing QuickBooks, resolved billing and collection disputes. Managed financial transactions and kept updated financial records with strict attention to detail. Verified and posted transactions to general ledger. Reconciled several corporate bank accounts. Solicitation of investments via letter writing and phone calls. Pursued legal remedies to ensure the security of investments.

International Total Service, Inc. - Newark, New Jersey 1994 - 1999

District Office Manager

Acted on behalf of the District Manager in his absence. Acted as Payroll Manager in her absence. Managed the administrative needs for the Newark District. Contacted existing business partners to secure business relationships and to seek additional airport services from our vendors. Ensured compliance with FAA, Port Authority, Immigration and Naturalization Department, State of New Jersey Licensing Department, Airlines, and Company requirements and policies regarding the hiring, background check, training, uniforms, and New York & New Jersey Port Authority ID Process. Monitored unemployment claims and attended disputes.

EDUCATION:

Court Interpreter English/Spanish, NYU

Leadership Institute, North Port Florida – Certificate 2006

Luis M Rivera, HS – Salinas, Puerto Rico



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