Executive Summary
Performance driven executive whose leadership, strategies, management style and vision engage employees and creates success.
Professional Experience
TOMRA North America-Albany, NY December 2012- Present Vice President of Operations
Promoted to Vice President of North American Operations responsible for all North East operations and logistics center comprised of 8 business Units and $110 million in revenue
Currently oversee 8 plants and transportation facilities across the northeast with a team of 7 transportation managers and 8 plant managers responsible for 200+ employees
Led successful implementation of New York City business unit including all operations, customer relations, distributor relations and negotiations, loss prevention, retail sales and budgeting
Successfully negotiated contracts with 5 of the largest New York City distributors
Led acquisition and integration teams for major material handling business in the North East
Implemented logistics change which saved $250K annually at newly acquired business
Increased revenue by $600K and EBITA of $550K through value adding to commodities
Introduced driver management tool which improved labor savings by $500K annually throughout North East
Increased driver and plant productivity 10% YOY
Designed and implemented North East transportation and processing safety programs; 50% reduction in claims YOY
Employee satisfaction survey ranked division 10+ points higher compared to other business units
Increased value of plastic commodity by $.08/lb.; $640K annual impact on net profit
Liaison for Ryder to oversee and manage fleet of 110 leased power units over 1000 dry van trailers as well as manage Ryder Dedicated Services
TOMRA of North America – Shelton, CT June 2010-December 2012
Regional Director of Operations & Customer Service
Directed activities of operations and customer service with full P&L responsibilities for 5 business units and $27 million of annual revenue
Developed revenue outside core business that contributed $300K to bottom line
Trained and managed 5 managers and 92 front line employees which reduced overall labor 12%
Negotiated pricing, implemented, structured and maintained 120 additional accounts with 1 million cases of new volume
Successfully coordinated and managed the closing, movement and reopening of 2 business units with new staff in November of 2010
Trained 4 customer service representatives and implemented standard operating procedures which directly impacted operations bottom line
Wrote, designed and produced “Mangers Reference Guide” on the daily execution of a business unit
Served as member of corporate management teams on special projects which included safety, finance, IT and operations
Reviewed analyses of activities, costs, operations and data to determine division progress towards stated goals and objectives
Created and implemented “Accounts Payable Tracking” which directly impacted bottom line at all business units
Developed and implemented company training program for new employees
Implemented safety councils at all business units; contributing to 62% reduction in accidents and injuries versus previous year
DOT and OSHA compliant
Nestle Waters North America– Hauppauge, N.Y. August 2005-May 2010
Unit Leader
Inherited organization with $1.6 million of debt, no processes or procedures, inexperienced management staff and front line workforce
Responsible for 25 route salesmen covering all territories on southern Long island
Full P&L responsibility of business unit with 10,000 customers and $13 million in annual revenue
Net profit increased from $568K in 2006 to $2 million in 2008
Labor reduced 20% in 2008 versus 2006; volume increased by 6% over that time
Reduced power units from 31 to 24; $150K in annual savings
Total COGS reduced by 24% in 2008 versus 2006
Developed “Supply Revenue Tracking” which increased revenue by 400%; $120K direct impact on annual profits
Improved employee turnover rate 50% to 5%
Elevated on time service from 78% in March 2006 to 98% where it remained through May 2008;
Trained all management personnel and front line employees
Implemented “Smith System Defensive Driving Training” which was adopted by corporation; program reduced accidents and injuries by 46%
United parcel Service– Maspeth, NY September 2003- July 2005
Preload Manager
Responsible for daily loading for a fleet of 300 trucks
Coordination of over 50 inbound trailers nightly
Increased nightly productivity from 86PPH to 93PPH from 2003-2005
Implemented daily scan of any pkgs. left in building to maintain customer visibility
Oversee 7 FT supervisors 20PT supervisors and 155 employees
United parcel Service - Maspeth, NY February 1997- September 2003
Operations Manager
Managed 61 drivers and 4 supervisors covering Queens, NY
SPORH (Stops per on road hour) increased from 10.4 to 11.1 from 2000-2002
Maintained >99.5% service rating for on time delivery
Responsible for pickup and delivery operations in LIC, Astoria, and Sunnyside, NY
Designed bids and routes for entire center
Trained and assigned management personnel on standard operating procedures
Successfully negotiated and implemented 2 union contract negotiations.
Education
University Of Villanova 1996
Bachelor’s Degree Accounting