CTO

Resumé of

Nelson S. Miranda

Tel # 631-***-**** & 201-***-**** *********@*******.*** Hasbrouck Heights, NJ PROFILE SUMMARY

** ***** ** ********* ********** in system development, including system integration and have streamlined lots of ERP systems, within various industries - Wholesale, Retail, Distribution, Manufacturing, Import & Export, Merchant services and Dealership. 12 years of broad experience as a hands-on CTO/IT Director, led several project implementations related to ERP development – retail, sales automation, eCommerce, eCatalogue, warehouse automation with wireless scanners, supply chain, accounting, CRM and wholesale. Demonstrated success in providing leadership and direction for all aspects of IT, including managing the full lifecycle of software development and IT infrastructure which have greatly increased in the productivity of the end-users, resulted in a tremendous savings for the company, enriched partner/customer relationship and increased in sales. Possess a deep understanding of how to utilize the technology and technical professionals, and work closely with the management team, partners and customers in order to deliver system solutions to meet the business objective, requirements and budget.

I am highly skilled in project management, system analysis, system design, data mining, object-oriented programming, generate reports, data modelling and problem solving. Furthermore, I am dependable, detail oriented, result oriented, have a strong work ethic and possess a leadership quality with a friendly nature.

Technical background experience:

Epicor ERP based Solution

o C#, VB, BAQ, Crystal Report, SSRS, SQL Server, Dashboard, ABL, Bartender Label, APM, Stored Procedure, Views, Transact SQL, XML, ODBC, VFP 6/9

Windows based Solution

o Client/Server, C#, VFP 6/8/9, VB.NET, C#, ADO.NET, VB 6, COM, Crystal Report, Visual Studio, Visual Source Safe, OOP, ODBC, OLEDB, FoxPro 2/2.6, SQL Server, Transact SQL, Stored Proc, Views, DTS, FoxPro, MS Access, MS Office, Office 365, DB2/AS400, Advantage DB

Web based Solution

o ECommerce, Web Services, Web Scrapping, B2B, B2C, ASPDotNetStoreFront, ASP.NET, ASP, LightSwitch, Silverlight, AJAX, VBScript, JavaScript, HTML, Visual Interdev, FrontPage, Crystal Report, SharePoint, OOP, Vibe, VB.NET, C#, VFP, VB, MSMQ, VFP Report Form, PDF Distiller, ODBC/OLEDB, SQL Server, XML, Stored Proc, Views, DB2/AS400, Mainframe, FoxPro DB, MS Access, SSL

AS/400 based Solution

o RPG 400/ILE, CL, SQLRPG, SEU, SDA, RLU, DB2/400

Network Solution

o Cloud Computing, Citrix, RDP, WebDav, LAN, WAN, VPN, Cisco Router, Switch, Window Server, Domain Server, DNS, DHCP, Print Server, etc. EMPLOYMENT HISTORY

Feb 2014 – present

Chief Technology Officer

Direct Supplies Warehouse (Wholesale and Distributor of MRO supplies to Multi-Family Housing Industry)

Managing the development, monitoring, maintenance, upgrade and support of all IT aspects, including Epicor ERP system, eCommerce, servers, PCs, operating systems and telephones.

Provide excellent partner & customer support and training related to system integration and/or product data requirements.

Provide expertise and support during system upgrades, installations, conversions and file maintenance.

Oversee system development and enhancement, and the integration of new systems with existing systems.

Develop an overall IT strategy with the focus areas of sales force automation, ERP integration to ecommerce environment, warehouse automation, and supply chain management.

Develop standard operating procedures and best practices, including providing written protocols and guidance to end-users.

Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades.

Manage current provider of end user support services and IT service desk.

Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.

Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.

Manage servers, security solutions, network hardware and equipment.

Manage telecommunications infrastructure and development plans, projects, policies and procedures.

Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.

Develop a comprehensive eCommerce strategy.

ERP PROJECTS:

o Epicor ERP

Sales Management, Inventory Control, Warehouse Management with wireless barcode scanners, Purchase Order, AP, AR & GL

o Epicor Mobile Access

Salesman tools, Quote & Order lookup, Customer Information, Parts information with inventory availability, Order History lookup and AR Aging o OpsMerchant eCommerce Site

B2C online store for property management, Order Management, Catalog and price Management, and Invoice Management

o AskDsw.com eCommerce Site

B2C online store for property management, Order Management, Catalog and price management

o Nexus eCommerce Site

B2C online store for property management, Order Management, Catalog and price Management

o Yardi eCommerce Site

B2C online store for property management, Order Management, Catalog and price Management

Feb 2005 – Jan 2014

IT\MIS Manager / Programmer

Tufenkian Carpets (Wholesale, Retail, Import and Export of luxury carpets)

Researched, developed and implemented projects geared toward enhancing or upgrading the company's ERP system, IT network and telephony infrastructure that was being used in different offices in North America and Europe.

Built and managed an IT team of in-house and 3rd party vendor engineers to execute the MIS project.

Managed the ERP development – Wholesale, Retail, eCommerce site, CRM, Inventory, Accounting, Import, Export, Warehouse System including functionality in wireless barcode scanners, catalogue site and corporate site.

Defined gap\fit analysis, vendor selection, system selection, system integration, database normalization, project timeframe, system integration, user acceptance test, training and implementation

Collaborated with senior management and system’s end-users understand the business requirements and define system strategy and solution at the optimum level.

Worked closely with partners in the B2B integration and implementation, and provided excellent support & training to customers.

Ensured the MIS project comply with the defined design and see if the project is on schedule based on an accepted time table.

Managed to resolve ERP and network’s help desk activities and escalate issues to department involve and/or engineers if necessary

Managed the IT infrastructure: delivery of networks, development, purchasing, budget usage, security, disaster recovery systems, etc.

Managed the datacenter that host company’s applications, database, files and emails.

Interfaced with senior executives to report on MIS/IT activities and return on investment analysis for system expenditures.

Researched and recommended new products, identifying new market opportunities and leading efforts to improve IT processes.

ERP PROJECTS:

SBT – Order Management, Retail & Wholesale System

Integrate & automate Sales Order, Purchase Order, Account Receivable, Accounts Payable, General Ledger and Inventory operations. Wholesale, retail, import and export business operations cover in this system. Warehouse Management System (WMS) Central

Monitors inventory, sales orders, supplier’s shipment and RMA. It interfaces with SBT, wireless barcode scanners, UPS World Ship & DHL systems. Wireless Barcode Scanner System

Process the picking, packing, shipping, receiving, put away, item move, cycle\physical count, change product condition and receiving. It interfaces with SBT, WMS, UPS World Ship and DHL systems.

Customer Relation Management (CRM) System

Designed to streamline sales and marketing campaign processes, and manage quotations. It interfaces with SBT System.

Maximizer CRM System

Manage quotations, monitors new prospect customer and marketing campaign. This has more advanced tools in monitoring and handling new customer. TufenkianOutlet.com

Ecommerce (Online store and catalog) Website for carpets on sale in the company.

eCatalog System

Web-intranet based applications tools to show the images of the carpet and corresponding product information. The system is being used by Tufenkian salespeople and dealers as tools to present the carpets to the customer/designer in sleek way.

TufenkianCarpets.com

Corporate websites - shows the product catalog and information about the company’s business, and a site to drive traffic to the business. Custom Rug System

Manage custom carpet jobs, quotations and purchase order. New Accounting Enterprise System (New Project)

New Window & SQL based integrated applications that cover all functionalities of SBT, Custom Rug System & Warehouse Management System and CRM.

Radio Beacon Warehouse Management System (decommissioned) Web based intranet Warehouse Management System. Uses wireless handheld scanners for warehouse operation. It interfaces with the UPS World Ship system for the shipping process.

June 2004 – Dec 2004

Sr. Programmer / Analyst

First Data Corporation

Performed analysis, program design, programming and testing.

Provided & maintained web based application programs using the following tools.

Front-end: ASP, VBScript, JavaScript, ADO, HTML, OLEDB, Visual Interdev

Middle-tier: VFP 8, IIS, MSMQ, Report Form, PDF Distiller

Back-end: VFP DB and Mainframe

PROJECTS HANDLED / IMPLEMENTED:

Lester

Web based leasing management tool designed for monitoring merchant’s equipment leases.

Security Manager Express

Web based fraud management tool designed for documenting fraud investigations and tracking reviews.

Client Manager Express

Web based client management tool designed for monitoring merchant, accounting and reporting.

March 2001 – April 2004

Project Leader / Sr. Programmer / Analyst

Northrop Grumman IT

Client: Department of Human Services/ Division of Youth Services

Performed analysis, system design, programming, testing, implementation & user training.

Provided web application using ASP, VBScript, JavaScript, ADO, HTML, ODBC/OLE DB, Crystal Report, SQL Server, Stored Proc, View, DTS, Visual Interdev and IIS.

Provided client server application using VFP7, COM, ADO, Visual Source Safe, ODBC and SQL server and Foxpro DB as back-end.

Responsible in the development of Juvenile Tracking System of Division of Youth Services

(under Arkansas Department of Human Services).

Provided design and test document and database object change request based on the requirement of the user.

Provided project/program status, planning and estimates to Project Manager. PROJECTS HANDLED / IMPLEMENTED:

Juvenile Tracking System (Window based Application) This system takes care of the entire intake and placement-tracking portion of a juvenile offender. It tracks psychological information of a juvenile in custody. Provides online billing of community based providers to Division of Youth Services. Track provider contracts and the Arkansas State wide Juvenile information. The application runs in LAN, Terminal Server & Intranet.

Juvenile Tracking (Web based Application)

This system generates numerous reports from internet/intranet thru browser using client-server approach programming. The user has an option to select data thru dynamic multiple pick list screen.

January 1996 – March 2001

Sr. Programmer / Analyst – Computer Section Supervisor Asian Transmission Corporation (ATC) - Mitsubishi Motors Corp.

Performed system analysis, system design, programming, integration testing, implementation

& user training.

Provided client/server applications using VFP 6 / Foxpro 2.6 (DOS/Windows), VB 6, Visual Studio and MS Access as front-end and back-end as well as DB2, SQL Server, MS Access and FoxPro database.

Provided AS400 applications using RPG-400/ILE and DB2/400.

Provided intranet application using ASP, VBScript, JavaScript, ADO, HTML, COM, SQL Server, DB2, Stored Proc, Views, Access DB, Visual Interdev and IIS.

Provided data transmission file to facilitate the transactions with head office in Japan, Mitsubishi Motors Corp.

Grant access to application system and object privileges to end-user.

Performed installation of Client Access NT/95/3.1 software to be able to communicate the PC workstation to AS/400.

Converted most of the currently in use single-user programs into multi-user environment.

Prepared presentation materials/documentation showing the comparison between existing manual operation flow and propose computerise operation flow. PROJECTS HANDLED / IMPLEMENTED:

Production Planning System

Schedule of production planning for engine, transmission and axle products based on orders from local and foreign clients. Generates schedule reports such as receiving, shipping, assembly and more.

Imported Parts Ordering System

Prepares imported parts orders based on assembly schedule and requisitions. Generates order file to be used as attachment in e-mail for ordering to Japan. Monitoring of order status such as applied Contract Note, Shipping Schedule and deliveries including broker’s information.

Shipping System

Process shipping doc based on packing schedule and shipping instruction from Japan. Bill of Material System

Monitor engine and transmission’s part-structure which includes engineering-order change and supplier change.

Packing System

Process the product packing for export and local including generation of picking ticket and case ticket with barcode.

Local Parts Arrangement System

Process the direct material orders to local supplier that includes barcode scanning in receiving of deliveries.

Indirect Material Purchasing System

Purchase order of indirect material to local suppliers and expedite the preparation of receiving report based on deliveries.

Indirect Material Inventory System

Monitor the requisition’s deliveries and issuances of materials/parts to production line. Generates inventory status report, reordering report, etc. Accounts Payable System

Process the payment to local Suppliers and costing of materials/parts based on receiving report.

Local Invoicing System

Process the Invoice based on shipping advice/delivery receipt. Generate reports such as summary of deliveries, sales revenue and summary of sales. January 1995 – December 2001

Freelance Programmer Analyst (IT Consultant)

Goldilocks - Bakeshop & Restaurant

Airhawk Security Agency - Security Guards Provider Seawolf Security Agency - Security Guards Provider Trojan Security Agency - Security Guards Provider

Phil United Security Agency - Security Guards Provider Medina Security Agency - Security Guards Provider

Philippine Bed & Furniture - Dealer of Beds & Furniture

Provide Payroll, Accounting and Inventory System using VFP/Foxpro/VB/MS Access.

Perform study and analysis of manual operation of payroll and accounting process.

Present the proposed computer system design to management

Conduct training to all end-end of payroll system. June 1993 - December 1995

Sr. Programmer Analyst

Union Motor Corporation - Mitsubishi Vehicle Dealer

Performed system analysis, system design, programming, integration testing, implementation

& end-user training.

Provided efficient automated multi-user application system using Foxpro2.0, Clipper & dBase development tools.

Responsible in Novell Netware 3.1 Client Server administration and star topology network set-up including cabling.

Performed maintenance and modification of programs currently in use to keep them responsive to user needs and to assure efficient operation in the sales environment.

Conducted desktop software orientation and assistance to end users. PROJECTS HANDLED/IMPLEMENTED:

Vehicle Management System

Process the vehicle orders, vehicle receiving from supplier, invoicing to customers and monitoring of vehicle status and inventory stock. General Ledger System

Process the General Ledger Reports of Accounting Department Accounts Receivable System

Process the receivables based on customers in the Vehicle Management System. Parts Ordering System

Parts ordering, reordering, transfer & inventory.

Payroll System

Process the Company’s payroll.

EDUCATION ATTAINMENT

Bachelor of Science in Computer Science

University of the City of Manila

(Pamantasan ng Lungsod ng Maynila)

Manila, Philippines

School Year: 1988 - 1993

REFERENCES

References are available upon request.

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