Aug ****-Present

Arlington, TX

Oct ****-Apr ****

Lewisville, TX

Jan 2015-Jul 2015

Dallas, TX

Katherine Gladman

Professional Summary

Friendly and enthusiastic worker with 10 years of experience in customer service, health care, and call centers. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Dedicated to being an asset.

Skills

Administrative/Office

Clerk

Filing

General telephone

Mailroom

Scanning

Receptionist

Customer Service/Client Care

Support

Inbound/Outbound

Medical/Health

Psychiatric/Patient Care Tech

Sitter/Aide

Home Health Care Provider

Production

Quality Control

Kitting

Stocking

Packing

Pulling orders

Shipping/handling

Experience

Home Health Care Provider

Helping Restore Ability

Provide medical treatment or personal care to patients in private home settings, such as cooking, keeping rooms orderly, seeing that patients are comfortable and in good spirits, or instructing family members in simple nursing tasks. Help patients with bathing, dressing, maintaining personal hygiene, moving in bed, or standing and walking.

Cellphone Repairer

Assurant

Delete vital information from cellphones such as pictures, text messages, phone numbers, and or other important documents.

Mailroom Service Specialist

IST Management/Martin Marietta

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

5480 Preakness Ln. Apt.#527, Dallas, TX 75211

ac3fjx@r.postjobfree.com

Ph: 817-***-****

Nov 2013-Jan 2015

Coppell, TX

Feb 2013-Nov 2013

Irving, TX

Jul 2012-Feb 2013

Denton, TX

Apr 2011-Jul 2012

Denton, TX

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Make copies of correspondence or other printed material. Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Open, read, route, and distribute incoming mail or other materials. Set up conference rooms for meetings, business functions, and other gatherings within the company.

Prepare and stamp envelopes daily with invoices and checks to be mailed out. Order and dispense supplies.

Prepare packages to be mailed out through UPS, FED EX, US POSTAL, or USPS. Quality Control/Packing Associate

Staples Fulfillment Center

To check the boxes to ensure they are packed with the correct product. To input information into the database that the box is packed correctly and is ready to be shipped.

Using a RF Scanner to scan labels that determine what product will be put into the boxes.

Call Center Representative

Aegis Communications

Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service. Explain products or services and prices, and answer questions from customers. Obtain customer information such as name, address, and payment method, and enter orders into computers.

Sitter/Aide

Denton Regional Hospital

Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action. Answer patients' calls and determine how to assist them. Work as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions.

Mental Health Tech

University Behavioral Health

Observe patients, charting and reporting changes in patients' conditions. Sterilize equipment and supplies, using germicides, sterilizer, or autoclave. Measure and record patients' vital signs, such as height, weight, temperature, blood pressure, pulse, and respiration.

Record food and fluid intake and output.

Answer patients' calls and determine how to assist them. May 1991

Dallas, TX

Education

High School Diploma: All major studies

LG Pinkston High School

Certifications

First Aid CPR AED

BLS for Healthcare

Contact this candidate